I have can´t scan in Officejet 6700. Printing from the computer works perfectly.

I have a new 6700 Officejet connected with the USB cable to the computer. (Windows XP) Printing from the computer works perfectly. Sannen works onl + y from time to time. When the attempt at analysis, he says that there is no connection between the scanner and the computer. I changed the USB cable to exclude damage to the cables. I tried all the help files for HP without result. Who please can tell me what is happening

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I think I know where banhien is trying to guide you. I'll explain his instructions in more detail below.

1. make sure you are on the desktop view.
2. double-click on the icon on your desktop that resembles your printer.
3. under the section titled scan, you should see "Manage Scan to Computer".
4. click on "Manage the Scan to Computer" and a window that's going to Enable.
5. click on activate to activate computer scanning.

If the icon is not on the desktop, or does not work, you may uninstall and reinstall the printer. If you need to do this, be sure to use the latest version of the software following the link. Hope this helps to clear things up a bit.

Driver and HP Officejet Full Feature software

Tags: HP Printers

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