I have can´t scan in Officejet 6700. Printing from the computer works perfectly.
I have a new 6700 Officejet connected with the USB cable to the computer. (Windows XP) Printing from the computer works perfectly. Sannen works onl + y from time to time. When the attempt at analysis, he says that there is no connection between the scanner and the computer. I changed the USB cable to exclude damage to the cables. I tried all the help files for HP without result. Who please can tell me what is happening
I think I know where banhien is trying to guide you. I'll explain his instructions in more detail below.
1. make sure you are on the desktop view.
2. double-click on the icon on your desktop that resembles your printer.
3. under the section titled scan, you should see "Manage Scan to Computer".
4. click on "Manage the Scan to Computer" and a window that's going to Enable.
5. click on activate to activate computer scanning.
If the icon is not on the desktop, or does not work, you may uninstall and reinstall the printer. If you need to do this, be sure to use the latest version of the software following the link. Hope this helps to clear things up a bit.
Driver and HP Officejet Full Feature software
Tags: HP Printers
Printer all-in-one Photosmart D110A. Printer works OK to computer when printing black and white or in color. But when using the scan or copy feature the printer does a solid black page. This just started recently. If I try to scan a document from the computer, the analysis that results is black Uni. I guess that it is a hardware problem. If this is correct, how can I get it fixed. Who should I call at HP for parts? Can I fix it myself or the printer fatally broken and that I should buy a new printer?
Thank you for all that help you can provide.
It sounds like the scanner lamp turns off. You can't really repair or replace just the scanner lamp. The way to resolve this would be to replace the entire printer. Check your warranty here. If the warranty is still good, you can join the 1-800-474-6836 technical support in the United States and in Canada, international users click here.
I have a C4700 printer. Have no trouble scanning. It will be not copy or print from the computer. Please help me if you can.
I have a C4700 printer. Have no trouble scanning. It will be not copy or print from the computer. Please help me if you can.
You will have to contact HP support for this problem.
Make sure you have the latest drivers and software installed.
Printers and multifunction:
You can also ask this question on the HP Support forums.
Printers and all-in-one - HP Support Forum's:
Or, contact HP support.
Call Support and Service the customer of HP Officejet Pro 8500 has e-All-in-One Printer - A910a:
I did a network of residential group with 2 computers with windows 7 Home Edition premium, I share everything vink.
now I try to print when I print from the computer where the printer is it related prints wel, but when I want to print from computer Member its saying that the server offline is, I looked for the printer is printer of standaard, I looked into the first computer if the printer is offline, it is online.
I look in the vieuwer event, I don't see anything specific. It can be the problem, what steps I must take to can print from these two copmuters.
I vinked every thing to share, too, I shared the printer, what is wrong here?
2 - my second question is exactly where I can look in the event vieuwer for printing problems, I don't see that in the print service/windows/microsoft section where I see nothing is mentioned.
Expand applications and Services logs > Microsoft > Windows > PrintService > operational.
You get some in the system log.
Have no problem when you print a document from the computer. Can not scan from printer to computer. I don't know that I've scanned because I went from windows 7 to 10. Printer not repeat myself found computer.
Welcome to the Microsoft community. I might help you.
To better understand the issue, I would need more information on your side.
What is the brand and model of the scanner?
Do you get any error messages? If Yes, what is the full error message?
This problem might have occurred because of these reasons:
I suggest you to run hardware store and check if it helps.
(a) press the Windows keyboard.
(b) Troubleshooting type in the search box and press enter.
(c) click on material and audio.
(d) click on hardware and devices and follow the on-screen instructions.
If the problem persists, I suggest you to download and install the latest scanner driver\software on the manufacturer's Web site.
Hope this information helps. Reply to the post with an up-to-date report of the issue so that we can help you more.
OfficeJet 6700 Premium all-in-one - H711n - when I print wireless from the desktop (HP), I get an extra space at the top of printed pages and the bottom is cut off. It is a new problem. Printer did not have this problem in the past. Scan doctor says everything is ok.
Hi @katy36 and welcome to the Forums of HP!
I see you have output problems. I'd love to try to help you, but I need some information first. I'm a link a few HP Support documents below that will show you how to find what operating system you are using. In addition, if you are using Windows, please indicate if your operating system is 32-bit or 64-bit.
Also, do you have questions by making a copy as opposed to an impression?
Please let me know what you find. Thanks for posting on the HP Forums!
I'm on Windows 10 and have updated my HP drivers and I have NOT of PROBLEMS I scan a document to my computer.
But I get, every so often, a message background - black disaster mistake, bright yellow triangle - who says my priner can not scan to my computer. There is no HP identifier on the message.
It seems that some malware that missed Bitdefender. Any ideas on whereI can find and eliminate?
It is a mistake on the part of Windows. He thinks that the printer has lost the connection, when in fact, the connection is always ther.
I have networked printers at home, and I usually see this message once a day.
When I then click on the desktop icon to check the problem, the routine is able to communicate with the printer without any problems.
My printers are connected by a cable to a switch ethernet, so I KNOW that the connection has not been ignored.
It doesn't seem to be a way to STOP Windows generates this message.
After a weekend with no storm (my whole system has been turned off), I can't get my printer to work on the computer.
My icon on the desktop HP Solution Center was gone so I reloaded the software (vista 64-bit) and then even uninstalled and reinstalled the software and although the solution center is now back as a shortcut, it is said there is no printer detected. Diagnostics at HP said the printer is detected, but nothing clears the problem. Help, please.
Thank you. cybasmith
with a USB connection
What printer you are using?
How the printer is connected to the computer?
with u usb connection
Original title: Optimizer Pro 3.0
I have Windows 7, 64-bit and try to remove spyware called optimizer Pro 3.0, I could not uninstall the program, micro soft key could not detect it and also led the microsoft security scanner 1.0.30001.0 and it does not detect it, any thoughts? Please let me know
Restart your PC and press F8 key several times and chose the mode safe mode with networking and run a full scan of the system with the Safety Scanner. If the problem persists, contact support MSE:
IM setting upward a new router and wants to find the printer but the printer and the router are different VPI address Will this work
Are they similar addresses, for example 192.168.1.1 for the router and 192.168.1.37 for the printer, it should work file. If they are more than just a bit different - say for example instead of 192.168.1.37 the printer address is 192.168.0.100 or 126.96.36.199 - then is not likely. In most home networks, the first three bytes of the IP address must be the same with the fourth byte is different for each computer or device connected to the network.
Name of product-Officejet 7612. Operating system - OS X - Yosemite (10.10.1) for my desktop and OS X (10.6.8) for my laptop. Problem when printing from a Mac machine in the Officejet 7612 on paper 11 x 17, it will always create a mountain/valley fold all the way across the top of the sheet about 3 "from the top. The folds will be straight through. Whether it's origami, it would be the perfect machine.
When I print from the control panel of the printer (for example a printing of print quality, or something www.hpeprint.com like news or some other print it will print properly with no fold either.)
It seems as if this in case of instructions from the computer to the printer to print, he gets in a hurry to get the document creating the folds, but when it comes to the machine itself, he picks up the paper gently.
Hi @Bodija ,
I see that you have problems when printing on 11 x 17 size paper of Yosemite, but you can print the thin material and ePrint test page. I will definitely do my best to help you.
When you print from the computer, you can print on letter-sized paper or are you just had the problem with the paper 11 x 17?
Here is a document to clean the rolls of paper to see if that will help.
Go to Solution 5: clean the rolls of paper.
Using the full feature software drivers?
Check the name of the driver that is installed by the printer. Make sure that it shows just the name of the printer.
Click on the Apple menu, click System Preferences. Click on Printers & Scanners, highlight the name of the printer on the left side and right side of the screen it should show the name of the printer. (Officejet 7612)
If the full name of the printer is not correctly, delete and add the printer name back from the list. Click on the sign - to remove the driver and then click on the + sign to add the driver might have to drop-down list to select the name of the printer to add a click.
If you still have problems with it is software related, try the following steps.
Fix permissions of the drive on the Mac:
Close all applications.
In the Apple menu, click OK, click Applications, and then click utilities.
Double-click disk utility.
Highlight your hard drive / partition on the left.
Click on check and then repair disk permissions.
Restart the computer...
Reset the printing system:
Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol.
Click on the Apple icon and then click on System Preferences.
Click on Printers & Scanners.
Make a right click (or Ctrl + click) in the left white side panel, and then click Reset printing system.
Click OK to confirm the reset.
Type the name and the correct password.
Click OK to reset the printing system.
Then click on the sign to add the driver, highlight the printer +. (you may need to click the drop down menu to select the name of the printer) Then click the Add button.
Try to print again.
How the name of the printer was placed in printers and Scanners?
If you need help, let me know.
Have a wonderful day!
I have successfully installed the driver of Windows 8 (64 bit) full of features. Printer copy, scan, fax and print from the computer. However, I'm no longer able to print in grayscale, select a print quality (fast draft, project, etc.) and choose the paper type on the printer menu shortcuts in the printing preferences.
In the box "what do I want?" and choose fast/economical printing, the selections above will appear in the list of options, but when you go to select an option in the drop-down lists that can empty al.
You probably work with a more basic driver in Windows 8, and this is why you are not able to use these features. I would check to see if there is another driver that will allow you to use the. Here's a message written by a colleague who deals with how you can do this:Let me know how it goes and I'll get right back with you!
The printer is the Canon PIXMA MP160. I made no changes to my computer. I am adding to the homepage of Windows XP. When I try to print from the computer (photo) I get the window "computer does not. When I click on the options in this window, I have the Canon IJ Status Monitor & when I click on print in the monitor window that it prints. I worked on this problem for about a week now. I am looking for my original cd for the printer & think maybe the printer should be deleted & re installed. Any suggestions? Thank you.
Wouldn't hurt to uninstall and reinstall. You can get the drivers from this link.
I hope this helps.
My Officejet 6500 has more cannot see my computer (via USB) to scan to it. I ran the scan HP Diagnostics and it says that the TWAIN software is used by another process and restart my computer. In fact, the scan feature never worked to my computer. Or has the computer/Telec. However, I can print from my computer if the connection is good. I completely uninstalled and reinstalled several times now. No one knows what is the TWAIN software and how I can maybe that it is used by another program?
I'm having the same problem and if you want to help HP you pay for it. They must wear these problems on purpose to get extra fees. Some wouild call this flight! Are there out there who have founjd one alternative, then the scanner in pitching in the gargage and never buy HP again?
I'm unable to copy the documents from my printer. I am able to copy from the computer. I also can not uninstall and reinstall printer because it does not appear in Add/Remove programs.
I'm sorry you have a problem with the printer.
Do you receive an error message when you try to copy a document from the printer itself?
If you are not able to print/copy of the printer itself, uninstalling and reinstalling will not help. It would be a problem with the hardware with the printer.
Try to print a self-test page or printer the printer status report.
Perform a hard reset. Unplug the power cord at the back. Leave for 30 seconds and plug it back.
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