23 - h013w: hardware driver continue to be updated after expiration of the warranty

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• hard drive went and HP said not included in the warranty?

  I'm stumped.

  My computer would not start.

  HP now tells me that it is not included in the warranty, since it must have had spilled water on it, or dropped.

  This is not true.

  He has simply stopped working on me.

  How can they be sure that it was not a mechanical problem?

  They told me to call customer service, but the number they gave me 866-442-7029 is not correct.

  What should I do now?

  Well,.

  Finally, we have the bottom of things.

  After agreeing only not treatment of me the gift to the 866-684-3620 (I refused to accept that it is a failure due to misuse and pay the fee), it tells me that there is nothing he can do to help me more.

  "You want me to fully waive the fee and I can't do it."

  So, I asked if there was someone else, I can speak to, superior to him.

  He then "climbed the case", and I got a call a day later, Eric, whose callback number was 877-917-4380 (unit 88). It turns out that Eric is a real, American HP customer service agent. He reviewed the notes and me (hope you're sitting) says:

  Of course, the guarantee is covered and there was no user caused damage.

  The reason I received misinformation of donation to this other number was that I asked that they also return me damaged the old hard disk (that I can try to get the data off it... see this article: http://www.geekyprojects.com/storage/how-to-recover-data-from-a-broken-hard-drive/ )

  )

  and since (the hard drive broke his back) is not included in the warranty, I was being charged for an out of warranty service.

  !!!

  I told Eric that Don does nothing of the sort. He told me that the damage to the car has been documented as being caused user and was therefore not in the warranty.

  Eric told me that misunderstood gift probably notes.

  (Strange thing is that people in India or in as much that the HP number 800-474-6836, also said that the damage is not included in the warranty and I have to pay for it. When I pressed them to find out why this is so, they quoted me the number of 866-684-3620.)

  In any case, I haggled a bit with Eric and he was quite kind to put in a special request that the repair and the former player returned to me with the machine (remember, they throw out otherwise). Indeed, it has been, and I am always grateful.

  Just a couple of points.

  (1) the gift of first wanted to charge me $270 for the new disc repair. When I refused, he says can "take labor costs on and just charge me for parts... $180. Well, google it. Road costs about $40. How honest is that?

  (2) I called this number 866-684-3620 the next day and said the gentleman who responded (this time it's Mark, not Don) what happened. In my innocence, I told him I'm relaying it so that the next time someone asks the old rear drive (I guess his commune... who wants to kick back all their data), you tell them 'it was a damaged caused user. " Well, Mark told me that he couldn't care less and would not do anything with the information that I just gave him. Would not relay it to anyone.

  Later, I realized that the number of 866-684-3620 is not HP, but the number for people to Quanta Computer, which are a company who perform repairs for HP. clearly, it is in their interest to do a repair and to be paid by the owner of the laptop, not HP. (HP does not pay $180 to replace a hard drive that cost me the retail $40!)

  Bottom Line: Don't download jostled by the people of 866-684-3620. Ask that the case "degenerate." You will get a HP person and this time an intellegent and speak English.

  For other examples of complaints of people buffeted by staff at 866-684-3620 (Quanta Computer), just google

  866-684-3620.

  At the end of the day, however, I would like to thank Eric and also HP, to fix my computer and the hard drive back.

  (By the way, the best place to get the HDD replacement PCB is: http://www.onepcbsolution.com/ .) Change the pcb often allows you to recover your data.)

• Why my virus program esetnod 32 guard tell me that my system is not updated after you install the update of all the nessary?

  Why my virus program esetnod 32 guard tell me that my system is not updated after you install the update of all the nessary?

  I have download all necessary Windows 7 updates, but they are not installed. Can anyone help?

  Kind regards

  Mitch

  Hi Mitchell,

  Please uninstall and reinstall the ESET program and check if it solves the problem:

  Uninstall or change a program

  http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program

  For further assistance:

  ESET knowledge base

  http://KB.eset.com/esetkb/index?page=home&locale=en_US&option=None

  Please post us with the result.

• Processor/fan continues to run even after turning off the laptop

  I'm using Inspiron 15 3542

  I've updated my OS to Windows 10, but sometimes will not stop the fan from the processor/even after discontinuation of the laptop (as well as the display goes off)! The fan continues and continues. And after this laptop won't turn on even! I have to open the battery, and then it lights up!

  I downloaded almost all the software required for my laptop dell for Windows 10 x 64 software download through bit.

  PS: I searched the forum google/checked, and the solution I found was to download Intel Management Engine. I did download and install it, but the problem seems to stay...

  Kindly help and thanks in advance!

  Sorry for the double post!

  Found a solution: https://www.dell.com/support/home/in/en/indhs1/Drivers/DriversDetails?driverId=NFY3D&fileId=3497768106&osCode=WT64A&productCode=inspiron-15-3542-laptop&languageCode=EN&categoryId=FW

  I have installed, be informed after several tests

• 48 new important updates after you apply the language pack

  Original title: Windows 8 updates after you have applied the language pack

  Hi all

  I bought the laptop with the English version of Windows 8 in 2013 and a few days ago decided to change the default language to Spanish.

  Language Pack has been successfully installed. But when I checked for Windows 8 updates available (I subscribe) I have seen that it is necessary to install 48 new important updates.

  Regularly, I installed all necessary updates. And now, after you apply the language pack, I have to repeat all the facilities of updates once more to be up-to-date and continue with Spanish? Or I missed something during the installation of the language pack?

  Thanks much for the advice.

  Kind regards

  Sergei Sumskoy

  Hi Sergey,

  We will first check if the 48 new important updates are already installed on the computer or not.

  To view your history of update

  1. Open Windows Update by sliding into the right edge of the screen and click on settings.
  2. Click change PC settings, and click then on update and recovery.
  3. Click view update history.

  Method 1:
  If the important updates are already installed on the computer, you can install all important updates available.

  Method 2:
  If all updates are already installed on the computer, you can reset the Windows Update components and check if there are new updates available.
  How to reset the Windows Update components?

  Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the the Microsoft Knowledge Base:

  See the article for more information.

  Add a language or keyboard

  Hope this information helps. Answer the post with an up-to-date issue report to help you further.

• Error 0 x 80040154 whe updated after installation installed the update KB915597

  Original title: since kb915597 was installed are not able to update defender and windows

  Since the updates 18/04/2012 for defender and windows update KB915597 I was not able to make updates to get the error code 0 x 80040154 even when I try down loading Microsoft fixit

  Hi Charlie,

  I suggest you try the following and see if it helps.

  Step 1: Clean boot

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: When you are finished troubleshooting, follow these steps to reset the computer to start as usual. See step 7 to article

  In addition, perform the steps in the following Microsoft KB articles.

  http://support.Microsoft.com/kb/2509997

  http://support.Microsoft.com/mats/windows_update/

  Step 2:

  Temporarily disable the security software.

  http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software

  Note:  Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks

   

  Step 3:

  Uninstall update KB915597.

  http://Windows.Microsoft.com/en-us/Windows-Vista/remove-an-update

  Once the update is removed, restart the computer.

  Step 4:

  Try to download the default manually updates on the Microsoft Download site and install the same.

  http://www.Microsoft.com/en-us/download/default.aspx

  If the problem persists, then follow step 4.

  Step 5:

  Reset Windows Update components.

  Run the fixit in aggressive mode, restart the computer and then look for the updates.

  http://go.Microsoft.com/?linkid=9665683

  Hope this information is useful.

• Windows 7 will not be updated after you disable the upgrade of Windows 10.

  Hello.

  We have a number of computers at work that all run windows 7 pro 64-bit. We cannot upgrade to Windows 10 because it is not compatible with our companies critical software.

  I disabled the update of windows 10 via;

  -Uninstall KB3035583

  -Installation of KB3065987

  -Start-up of "disable update" in group policy under admin template/windows components/upgrades

  He worked on all the computers except one. All other computers are updated to windows 7 with no request an upgrade to windows 10.

  Simply, a computer that will not update hangs on the screen of "check for updates". I ran the Microsoft fixit50123.msi to this topic.

  What other options can I try on this computer thugs?

  Hi Paul,.

  Thanks for posting your query in Microsoft Community.

  I understand that one of the computers will not update for Windows 10 and I appreciate the efforts made in the patches that you have already tried. Let me ask you;

  • This computer is connected to the domain?
  • What security software is installed on the computer?

  From now on, I would ask you to refer to the methods provided for in article below and check the status.

  You cannot install updates in Windows Vista, Windows 7, Windows Server 2008 or Windows Server 2008 R2

  In addition, refer to the suggestions provided by Andre Da Costa in the thread below link and check the status.

  10 Windows Installer error "WindowsUpdate_C1900101-20017.

  Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

• Edition on DVD after using the movie menu.  Text of scene selection will not update after clicking on the advance button.

  I created a movie and used the Menu movie option.  I have 24 scenes.  After having engraved on a DVD the DVD will not update the text or the images listed by backstage after clicking on the button to move to the next series of scenes. However, if you click on the scene it will take you to a scene that should be on a page.   I use first elements 13 Windows 8.1 with 16 GB of RAM.  I tried different a few times and still have the same problem.  Thanks for your suggestions!

  I found my problem.  I got the Motion Menu button checked on each marker of the scene.  After that take-off it works perfectly.

  Randall

• waitForUpdates method does not detect updates after reset of the connection

  Hello

  In my case, I use waitForUpdates() method to detect the VMotions (. i.e. whenever a VMotion arrived I have trying the GET the update using this method). It works perfectly in case of normal use.

  But all of a sudden after a reset of VC connection. This waitForUpdates() method makes me not updated.

  When the session id gets modified waitForUpdates (propertyCollector, version) would also have a new propertyCollector object (to give you the new collector of property obtained with the new connection object), so even now why it does not return me the updates after the reset of the connection.

  Please let me know if I'm doing something wrong in the treatment of this.

  Please let me know how to handle the connection reset and collect updates later.  Which can affect the waitForupdates in updates outside the collector property object to return.

  I even tried with the checkForUpdates method was the same behavior.

  Thanks in advance.

  Please check if you create the PropertyFilter after reset connection. Good initialization of the filter property should solve your problem.

  Thank you

  Aditya

• CD / rom DVD drive info is not updated after the disc is ejected

  I have several machines to windows vista, which fail to update their information to drive under the my computer after I eject a disc.  Normal operation is that the display tag would go back to just the drive letter.  Now, he continues to display the previous disc, who was ejected.  Is this a setting refresh? Ken F

  Hello

  Ken every time that I have seen what he was the AV. Maybe an update he started the issue. Try one
  System Restore on a machine to a point before that happened. Who can help
  help out you there.

  Try also with disabled AV and a clean boot.

  Make a right click on the device in Device Manager - uninstall - REBOOT to refresh the battery drivers
  and see if the problem persists.

  If they are all on a network group policy and other network parameters may cause this I guess
  However, it would be strange. If not connected happens the same thing?

  How to troubleshoot a problem by performing a clean boot in Windows Vista
  http://support.Microsoft.com/kb/929135
  How to troubleshoot performance issues in Windows Vista
  http://support.Microsoft.com/kb/950685

  Optimize the performance of Microsoft Windows Vista
  http://support.Microsoft.com/kb/959062
  To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
  Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
  reference (if you have a small box at the bottom left - show for all users, then check that).

  How to check and change Vista startup programs
  http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

  A quick check to see that load method 2 is - using MSCONFIG then put a list of
  those here.
  --------------------------------------------------------------------

  Tools that should help you:

  Process Explorer - free - find out what are the files, registry keys and other objects processes have
  Open, which DLLs they have loaded and more. This exceptionally effective utility will show same
  you who owns each process.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  Autoruns - free - see what programs are configured so that it starts automatically when your system
  boots and you login. Autoruns shows you the full list of registry and file locations where
  applications can configure Auto-start settings.
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

  There are many excellent free tools from Sysinternals
  http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

  -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
  When Windows starts. For each request, the following information is displayed: Startup Type
  (Registry/Startup folder), Command - Line String, the product name, file Version, company name,.
  Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
  a program that runs in your Windows startup.
  http://www.NirSoft.NET/utils/what_run_in_startup.html

  There are many excellent free tools to NirSoft
  http://www.NirSoft.NET/utils/index.html

  Window Watcher - free - do you know what is running on your computer? Maybe not. The window Watcher says it all, reporting of any window created by all running programs, if the window is visible or not.
  http://www.KarenWare.com/PowerTools/ptwinwatch.asp

  Many excellent free tools and an excellent newsletter at Karenware
  http://www.KarenWare.com/

  Hope these helps.

  Rob - bicycle - Mark Twain said it is good.

• Second hard drive broke off today and after that reattching the XP Pro disc will read the current files.

  When you try to open the XP disc prompts you to format the drive.

  How can I get XP to recognize the current files without loseing no information?

  Hi FeedUsFajitas,
   
  -Is the hard drive is detected?
  -What is the brand and model of your hard drive?
  -What, exactly, is a transcript of the error message that you receive?
   
  Method 1: Check if there is a problem with the device.
   
  If you have another computer that is working properly, plug this computer to see if you encounter the same problem. If you have the same problem, there could be a problem with the unit.

  If you believe that your device is defective, contact the manufacturer.

  Method 2: Run the troubleshooter from the link given below:

  Hardware devices do not work or are not detected in Windows

• Start page does not update after you run the update

  Run the update, on shows 9.0.1 and up-to-date... but everytime I open the browser, it shows that I'm behind and that you need to update? I refreshed, etc... always won ' accepts that I'm updating

  If you use the www.google.com/firefox as homepage site that previous versions of Firefox 3 use as homepage you can ignore the message about not using the latest version of Firefox on this page.
  
  Google seems to keep this page.

  Google assumes that you are using an older version of Firefox if you still visit this site, and warns you that you are using an older version of Firefox and invites you to update.
  
  You can use a different page than the homepage as subject: House or www.google.com or www.google.com/ig (iGoogle).

• Drive external DRIVE not detected (2 PCs), after turning off the PC during the error checking

  I ran properties/tools/error-check on a (regularly used to back up this PC XP) external HARD drive. After 2 days, error checking was still running and not even 1/3 way 4th Phase but I need PC. It was not possible to stop "Error Check" from the dialog box then I tried Task Manager/Applications, which said that nothing worked, so I turned off the PC.

  When I restarted the PC, external HARD disk was not in my computer. Control Panel of configuration/addition does not see it no more. However, when I plug / unplug the station. HDD USB cable, the computer makes a noise and is also recognized in "Device safely Shut Down" as a USB storage device mass (but no drive letter). I tried to start/run/Cmd/Diskpart/List Disk and it is not listed.

  NB. I checked the post. HARD drive on a Linux PC, which also does not detect not, then it is certainly the post. Drive HARD, not the XP PC.

  Can offer you any advice?

  Hello

  · What is the number and the model of the hard drive?

  As you mentioned that the issue isn't with the operating system but with the drive hard, for better support I suggest you to contact the manufacturer of the hard drive.

  You can also get in touch with any local technician who can help you with the same.

• How to get rid of the Windows Server Post-Setup security updates after deployment of the model

  Hello

  I installed w2003 from zero, configured and set as much as I could. When I rebooted the VM, it is online and ready to use. I converted it to the model. I've implemented the following personalization settings:

  & lt; ConfigRoot & gt;

  & lt; _Type & gt; Vim. CustomizationSpecItem & lt; / _type & gt;

  & lt; Info & gt;

  & lt; _Type & gt; Vim CustomizationSpecInfo & lt; / _type & gt;

  & lt; changeVersion & gt; 1245322835 & lt; / changeVersion & gt;

  & lt; Description / & gt;

  & lt; lastUpdateTime & gt; 2009-06-18 T 11: 00:35Z & lt; / lastUpdateTime & gt;

  & lt; name & gt; 2003 & lt; / name & gt;.

  & lt; Type & gt; Windows & lt; / type & gt;

  & lt; / info & gt;

  & lt; spec & gt;

  & lt; _Type & gt; vim.vm.customization.Specification & lt; / _type & gt;

  & lt; globalIPSettings & gt;

  & lt; _Type & gt; vim.vm.customization.GlobalIPSettings & lt; / _type & gt;

  & lt; / globalIPSettings & gt;

  & lt; identity & gt;

  & lt; _Type & gt; vim.vm.customization.Sysprep & lt; / _type & gt;

  & lt; guiUnattended & gt;

  & lt; _Type & gt; vim.vm.customization.GuiUnattended & lt; / _type & gt;

  & lt; autoLogon & gt; true & lt; / Autologon & gt;

  & lt; autoLogonCount & gt; 2 & lt; / autoLogonCount & gt;

  & lt; password & gt;

  & lt; _Type & gt; vim.vm.customization.Password & lt; / _type & gt;

  & lt; clear & gt; false & lt; / plain text & gt;

  & lt; value & gt; XXXXXX & lt; / value & gt;

  & lt; / password & gt;

  & lt; time zone & gt; 85 & lt; / time zone & gt;

  & lt; / guiUnattended & gt;

  & lt; identification & gt;

  & lt; _Type & gt; vim.vm.customization.Identification & lt; / _type & gt;

  & lt; joinWorkgroup & gt; WORKING group & lt; / joinWorkgroup & gt;

  & lt; / identification & gt;

  & lt; licenseFilePrintData & gt;

  & lt; _Type & gt; vim.vm.customization.LicenseFilePrintData & lt; / _type & gt;

  & lt; autoMode & gt; perSeat & lt; / autoMode & gt;

  & lt; / licenseFilePrintData & gt;

  & lt; userData & gt;

  & lt; _Type & gt; vim.vm.customization.UserData & lt; / _type & gt;

  & lt; computerName & gt;

  & lt; _Type & gt; vim.vm.customization.VirtualMachineNameGenerator & lt; / _type & gt;

  & lt; / computer_name & gt;

  & lt; fullName & gt; XXX & lt; / fullName & gt;

  & lt; orgName & gt; XXX & lt; / orgName & gt;

  & lt; productId & gt; XXXXXXXXXXXXX & lt; / productId & gt;

  & lt; / userData & gt;

  & lt; / identity & gt;

  & lt; nicSettingMap & gt;

  & lt; _length & gt; 1 & lt; / _length & gt;

  & lt; _Type & gt; vim.vm.customization.AdapterMapping [] & lt; / _type & gt;

  & lt; e id = "0" & gt;

  & lt; _Type & gt; vim.vm.customization.AdapterMapping & lt; / _type & gt;

  & lt; adapter & gt;

  & lt; _Type & gt; vim.vm.customization.IPSettings & lt; / _type & gt;

  & lt; dnsServerList & gt;

  & lt; _length & gt; 2 & lt; / _length & gt;

  & lt; _Type & gt; String [] & lt; / _type & gt;

  & lt; e id = "0" & gt; XXXXXX & lt; /e & gt;

  & lt; e ID = '1' & gt; XXXXXXX & lt; /e & gt;

  & lt; / dnsServerList & gt;

  & lt; Gateway & gt;

  & lt; _length & gt; 2 & lt; / _length & gt;

  & lt; _Type & gt; String [] & lt; / _type & gt;

  & lt; e id = "0" & gt; X.X.X.X & lt; /e & gt;

  & lt; e id = "1" / & gt;

  & lt; / Gateway & gt;

  & lt; IP & gt;

  & lt; _Type & gt; vim.vm.customization.UnknownIpGenerator & lt; / _type & gt;

  & lt; /IP & gt;

  & lt; primaryWINS / & gt;

  & lt; secondaryWINS / & gt;

  & lt; subnetMask & gt; 255.255.255.0 & lt; / subnetMask & gt;

  & lt; / adapter & gt;

  & lt; /e & gt;

  & lt; / nicSettingMap & gt;

  & lt; options & gt;

  & lt; _Type & gt; vim.vm.customization.WinOptions & lt; / _type & gt;

  & lt; changeSID & gt; true & lt; / changeSID & gt;

  & lt; deleteAccounts & gt; false & lt; / deleteAccounts & gt;

  & lt; / options & gt;

  & lt; / spec & gt;

  & lt; / ConfigRoot & gt;

  everything's fine, the virtual machine gets deployed perfectly, with the 1 question, it ends with

  

  all security updates have been installed on the original vm (the one I did the model from) and the automatic updates on. The problem is obvious... Deployment + customization allows you to deploy the virtual machine in a few clicks without interacting with the operating system, but now I have to go and click on the Finish button for the virtual machine online. Does anyone have a quick remedy for that? Thank you

  You must create a key in the Windows registry.

  See:

  http://TechNet.Microsoft.com/en-us/library/cc757061 (WS.10) .aspx

  André

• Having MovieSymbol to continue to operate even after mouse at the ends

  So I have a button that when I mouse over animation begins... Unfortunely when I move the mouse when the button is the animation abruptly ends...

  I would like to allow him to play the entire animation... no matter where currently the mouse...

  Also what I could possibly need is for her permanent loop the animation once the button has been said on:

  WHY: I'm making it so when you hover over the button the button "work away from you" making it almost impossible to click on

  Thank you very much

  Stephen

  If you place objects inside the 4 frames of a button, which is an instance of the class SimpleButton.  Let's call it a button for easier Talkin '.  Button symbols have features of builtin providing for automatic rollover and rollout behaviors without code. Probably, you do not want to use a button symbol and can just go out with the help of a button as a movieclip symbol image.

  If the main purpose of the animation must evade the user, then an approach strictly actionscript might work better.  This one was a bit fun to continue just for ha ha's, so I fiddled with a sample file you can watch / study.  I don't expect that you'll understand, at least not at the first glance, but it shows a (probably crude) way to make a button that allows to avoid the mouse cursor.  Some of the other people who help here regularly will probably have more than sophisticated solutions.

  In this version... There is an invisible (alpha = 0) area surrounding the image that adds in bulk to the movieclip as getting close the image will generate the rollover event.  When this event occurs, two actionscript tweens are highlighted that the movieclip move to some new random x and y which are sufficiently far enough to avoid the postponement of the being held if all goes well (which would stop the movieclip under the cursor, if she did not move very far)

  Anyway, here is the link to the file...

  http://www.nedwebs.com/Flash/AS3_Avoid.fla