2570p: BIOS lost password - need the 2570p file SMC.bin

Hello

I am located in the Japan and I need a SMC.bin file to reset the password of the bios for a 2570p here.

I contacted the support to the Japan HP, but the only option that they provide is to send the machine and it will cost ~ $160 for repairs.

I raised a support ticket with HP in the United States - case ID is 4654554531, but they said since the machine is not purchased in the United States, they could not help.

Could HP want to provide me with a file SMC.bin so that I can reset the password using the procedure described here:

BIOS password reset using the SMC.bin file

The details of my machine are:

Product name: HP EliteBook 2570p

The system board ID: 17DF

Universal Unique identifier (UUID)

B6E856469117E211B07087E5D9072088

Reference number: H5M09EP #ABJ

System Configuration ID: A1029D3102

System BIOS version: 68ISB version F.44

[personal information]

Thank you

@ jc9121

I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display personal information (serial numbers and information). If you are unfamiliar with the operation of the function of the Forum, private messages you can learn it all here.

Thank you for visiting the Forum from HP Support.

Tags: Notebooks

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