2nd HDD got accidentally deleted.

Hello everyone: here is my problem, my father gave my grandmother's old Compaq Presaro CQ56. Running Windows 7. All that Ho I reset the computer by default. But I tried to delete old information my father on the 2nd hard drive. In doing so some how I accidentally deleted the hard disk driver it self. She is what I tried so far, computer restart. Pressing ESC at startup upward system restore and run the hard drive test. I tried a 3rd party called ease program we Partition recovery says a Web site could fix. Wouldn't let me press the transformed. Any help would be greatly appreciated. Sorry for spelling and grammar issues. I have a learning disability. Thanks again Jenmoon1

Hi Jennifer,.

Thanks for posting your question in the Microsoft Community forums.

I'm sorry to know that you are facing a problem on the Windows 7 machine. Let me try and help you with the problem.

1. did wipe you the data from the hard drive? You mentioned that you accidentally deleted the hard disk driver.

2 are you referring to the loss of data from a partition on your hard drive?

3. you mentioned on the second hard drive, could you please confirm if this is a partition, you are referring in a hard drive?

If data is lost during the factory reset, then you will need to use a third-party software or with your laptop to a local technician who would be able to guide to recover the data.

Note: Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved.

Hope this information helps. If you have any other questions, we will be happy to help you.

Tags: Windows

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