30-day wait to change the Windows Live ID on Xbox Live Gamertags?
I've been through all the hoops with Microsoft customer service. He began by calling me and asking if it was possible for them to change my windows live id that was linked to my gamertag because the account e-mail was more active for me. They told me that they couldn't do it for me but I could. However, the problem is, I have an email account active and a long time ago, I have enclosed a gamertag that I no longer use this email.
Gamertag active - Inactive e-mail
Gamertag inactive - Active email
For those that told me by phone to make a new email, bind it to windows live and then go on my xbox and edit them there. All right, how long that would take? After all the new accounts and download my xbox profile for my xbox, I finally got all the information typed with my controller when I learned that I have to wait 30 days...
I have to wait 30 days because the windows live ID is new, even if the xbox account, I try to send to it is of silver and apparently cancelled. So I went online to discuss support. Here, I have been informed that the expectation of 30 days is to prevent theft... 30 days to prevent theft of my own account. I can see the logic, but 30 days for a perfectly legitimate action is unacceptable. I informed the support agent cat that I had all the necessary information for them to watch and to see clearly that the two accounts are legally mine. Again, I was told that they couldn't do anything. They were kind enough to give me a free month of service and told me to come here.
You can do here? I look at all the questions that are asked here and none of them are part of a related issue xbox at all. I'm hoping to get this resolved as soon as 30 days. I had my xbox account spent 8 years...
To sum it all, but here's what I have:
Account Xbox 1 - account Email 1
Account Xbox 2 - 2 email account
Email account of three.
I want it to be like this:
Account Xbox 1 - 2 email account
Account Xbox 2 - 3 e-mail account
1 email account
And I have to wait 30 days long. Thanks for reading all this, I know it was a wall of text.
(PS. I do not know what forums would be best for this... Xbox is not in the list... I tried to tell the agent of live chat, but they told me again and again it's a question of Live ID only...)
http://support.Xbox.com/en-us/billing-and-subscriptions/account-management/manage-Live-ID
Tags: Windows
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