3011G satellite freezes the recovery running during the formatting process

I work in a computer shop, but I think it's better to try to post here and hope for the best, but to send the computer. I'm working on return to Toshiba as DOA.

Basically, the problem is, when I run the restoration, the computer crashes during the formatting process to 'Progress' 23-11 minutes from the end.

Since it is not the first time I have a problem with this particular model, I wonder if someone more clever that I had found a workaround... The operating system is Windows Vista and I use original CD to start the recovery.

Any help would be appreciated.

PS Excuse the bad English, I'm typing this with my left toe (figuratively). A lot of work today, huh.

The Satellite 3011 G is unclear to me. Are you sure you typed the series of laptops good?

In any case, the installation should generally run smoothly, without any functioning anomaly.
The HARD drive has been formatted in the wrong way or HARD drive could malfunction.

So in any first you have to format the HARD drive and remove all partitions on the HARD drive
I noticed several times as HARD drive partitions a bad may have a negative influence on the installation of the OS since the recovery CD!

Tags: Toshiba

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