360 1st gen UK motorcycle warranty repair

I sent my 360 in SBE for a warranty repair. It is a cracked back. I was followed its course on the SBE website. Everything seems to be OK, if you exclude the shocking lack of any form of communication of SBE or Motorola. But today a message and a photo were added that I am confused/concerned everything.

It appeared a BER photography. The photo is my receipt I sent as requested.

I'm assuming that the BER means its beyond repair? What happens now? The watch will be replaced?

I hope someone can shed some light for me.

Thank you

Darren.


Tags: Motorola Phones

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