4-1105 envy: windows 8.1 upgrade fails: no administrator privileges

I just replaced with SSD HD failure and made a successful recovery of original Windows Recovery HP USB key 8. Now let me turn to 8.1 (and eventually to win 10). When I launch the upgrade of the Windows store, I get the message "you must account with administrator privileges to install Windows 8.1, try to log in with an administrator account...". ». But I AM AN ADMINISTRATOR. So what to do?

ERICO, the link to user MS provided shows a trail of many suggestions failed, a lot of frustration, but also calls for Microsoft to resolve the problem, with no direct response from Ms. So I can't really give you a little nudge upwards because the link leads to a "known PROBLEM" while I need a solution "known."

I found creating a new Admin user, restart and connect as active user download. derdnik responded on 17 January 2014 with the same solution.

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    I run W7 home Premium that came pre-installed on my laptop. I wanted to move to W7 Pro. Anytime online update doesn't let me do this based on the restrictions of the place, somehow. He suggested that I buy a key from a retailer instead, as I did.

    Now, I entered this key in the update of any time and it seems that he had accepted the key, that I can forward to accept the license terms and then it starts to do his work, say how it will take about 10 minutes, etc.., but not for long. I don't know if I still get the same error message now, compared to when I tried to update the first time, but now, he said something to the effect of (this is a German Windows):

    Enter the different product key

    The Enter key is designed for a version of Windows that is compatible with the upgrade Express (sic!). Enter the different upgrade key.

    Now I checked my key with a key verification tool and it makes the new key account I had entered the Pro upgrade and it seems, so I'm stuck with a system on the new key, but will not perform the upgrade.

    What should do?

    Windows 7 Anytime Upgrade fails:

    If your getting the following: error: Windows Anytime Upgrade failed
    This problem may occur if Windows 7 SP1 was downloaded by Windows Update, but has not yet been installed.
    See: http://support.microsoft.com/kb/2660811

    = Other reasons and possible corrections.

    Windows Anytime Upgrade fails with the error:
    "every time that the upgrade has failed. Go online to solve the problem.
    http://support.Microsoft.com/kb/2658652

    If Anytime Upgrade still does not work:

    Shut down and restart your computer.

    Make sure that the Windows updates have been installed.

    Download the hotfix that contains a tool called CheckSUR, this tool will look at the package and the maintenance of records and difficulty any data corrupted, the tool is listed under kb947821 he can be found at the following link http://support.microsoft.com/?kbid=947821

    If Anytime Upgrade still does not work, turn off the user account control:

    1. go in user accounts in Control Panel

    2 change user account control settings

    3. pull the slider to the level as low as possible

    4. restart the PC

    5. pass by the "Anytime Upgrade" as usual

    Try the following:

    1 disable any security software before attempting to upgrade

    2. make sure that your computer is updated (devices and applications)

    3. disconnect all external devices before installing.

    4. check your hard disk for errors:

    Click Start

    Type: CMD, according to the results, right-click CMD

    Click on "Run as Administrator"

    At the command prompt, type: chkdsk /f /r

    When you restart your system, your computer will be scanned for errors and will try to correct them.

    1. click on start, type msconfig in the search box and press ENTER.

    User account control permission

    If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

    2. in the general tab, click Selective startup.

    3. under Selective startup, clear the check box load startup items.

    4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.

    5. click on OK.

    6. When you are prompted, click on restart.

    7. after the computer starts, check if the problem is resolved.

    Also run the Windows 7 Upgrade Advisor:

    http://www.Microsoft.com/Windows/Windows-7/Upgrade-Advisor.aspx

    Who should I contact if I have problems installing and / or activation of my product key card?

    Please contact to the: www.windows7.com/getkeysupport.

    If all above fails them, install Windows 7 Service Pack 1, and then try the Express Upgrade:

    Learn how to install Windows 7 Service Pack 1 (SP1)
    http://Windows.Microsoft.com/en-us/Windows7/learn-how-to-install-Windows-7-Service-Pack-1-SP1

    If your key is not valid and you will need to change the keys, you may need to Open regedit and remove first the ProductKey value in the following registry key:
     
    HKCU\Software\Microsoft\Windows\CurrentVersion\WindowsAnytimeUpgrade

  • Failure of Windows 7 Anytime Upgrade on the new computer laptop

    Hello

    We just bought a new Asus laptop that came with Windows 7 Starter as standard.

    A week later, we bought an Express Upgrade Home Premium 7.

    The upgrade has failed at first time around; following the advice of the community, I tried the following:

    Check all updates;

    Installed the CheckSUR tool fix;

    Disabled user account control;

    Disabled antivirus;

    The hard drive to find errors;

    Profiled selective startup in MSConfig.

    In the end, I got was a "invalid product key" - which it is not.

    Windows displays as entered, and I have SP1.

    As a last resort, I have reset the specifications of the factory and tried the Express upgrade as the first thing on the PC 'cost '. Upgrade failed after 25 minutes.

    In the very final resort, I reset all the solutions above workaround to the specifications of the factory again, re-directed (except by disabling the antivirus because I have not reinstalled which again - there is only Windows Firewall between me and the world wide). Update failed.

    I just tried to disable the Windows Firewall and tried the upgrade - my product key verified program, was asked to accept the terms, told me it would be as little as 10 minutes - but now it's to say the upgrade button that I entered is a version of Windows that does not work with the Express upgrade... but it IS an Express upgrade.

    It took nine days so far - please you have the magic answer? Thank you waiting...!

    You have already done most of what I have posted, but it can't hurt to read and review as it is possible that you missed.

    Windows 7 Anytime Upgrade fails:

    If your getting the following: error: Windows Anytime Upgrade failed
    This problem may occur if Windows 7 SP1 was downloaded by Windows Update, but has not yet been installed.
    See: http://support.microsoft.com/kb/2660811

    = Other reasons and possible corrections.

    Windows Anytime Upgrade fails with the error:
    "every time that the upgrade has failed. Go online to solve the problem.
    http://support.Microsoft.com/kb/2658652

    -------------------------------------------------------------------

    (A) if at any time the upgrade fails: run the Windows 7 Upgrade Advisor:

    http://www.Microsoft.com/Windows/Windows-7/Upgrade-Advisor.aspx

    --------------------------------------------------------------------

    (B) If Internet Explorer is not configured as default web browser,
    you need to make sure and try the Express upgrade.

    --------------------------------------------------------------------

    (C) stop and restart your computer.

    (1) implementation of the reinforced system - method #2 tool (download and run the tool: "Checksur.exe")
    http://support.Microsoft.com/kb/947821
    (System resources, such as file of data, even in the data memory and registry data, can develop inconsistencies during the lifecycle of the operating system. The system update tool attempts to resolve these inconsistencies).

    (2) disable any security software before attempting to upgrade

    (3) disconnect external devices of unneccesarry.

    -------------------------------------------------------------------

    (D) if still Anytime Upgrade fails, disable the user account control:

    1. go in user accounts in Control Panel

    2 change user account control settings

    3. pull the slider to the level as low as possible

    4 restart the computer

    5. repeat the process "Anytime Upgrade"

    To start the upgrade process:
    Click on start/search and enter the words: Express upgrade
    Then, in the list of the search results, click on "Windows Anytime Upgrade".
    Then follow the prompts on the screen anytime upgrade.
    Basically, all you need to do is enter the Windows 7 upgrade product key.

    Another method:
    (Located at the top right) Start/Control Panel/small icons option / click the "Windows Anytime Upgrade".

    -------------------------------------------------------------------

    (E) if it continues to fail, try the following 3 methods:
    Method #1
    (1) run Chkdsk and see if it helps.
    Click Start / type: CMD and right click 'CMD' and select 'run as administrator '.
    At the command prompt, type: chkdsk /f /r
    Restart your system, hard drive of your computer is analyzed to find errors and will try to correct them.

    (2) run the Memory Diagnostics to look for problems with the system hardware. Type of memory in start search and press ENTER to open the memory diagnostic tool open. Click restart now and check for problems. Your computer will restart and will start the diagnostic program. Please note the reported errors.

    Method #2
    1. click on start, type: "msconfig" (without the quotes) in the box and then press the ENTER"" key.

    User account control permissions: If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

    2. in the general tab, click Selective startup.

    3. under "Selective startup", uncheck the "Load Startup items".

    4. click on the 'Services' tab, click to select the box "hide all Microsoft Services" and then click on disable all.

    5. click on 'OK '.

    6. When you are prompted, click "Restart."

    7. once the computer has been restarted, check if the problem is resolved.

    Method no. 3
    If your key is not valid and you will need to change the keys, you may need to Open regedit and remove first the ProductKey value in the following registry key:

    HKCU\Software\Microsoft\Windows\CurrentVersion\WindowsAnytimeUpgrade

    -Anytime Upgrade may not work for all versions of Windows-

    Note: Retail 'Full' or 'Upgrade' product keys will work when you use the Express Upgrade feature.
    Upgrade Express 'can' not work (check with the manufacturer of the computer support team) for users who have the OEM and integrators systems product keys, this also applies to the VL (Volume License), - MSDN Academic Alliance (MSDNAA) or products keys that do not work and take over the Anytime Upgrade option. KMS users consult your administrator before attempting to perform an Express upgrade.

    J W Stuart: http://www.pagestart.com

  • Said Dell Inspiron 7537 is tested on Windows 10 but the upgrade fails - black screen

    Hello all, Hello support,

    Dell Backup software and restore proposed to me that I have upgraded to Windows 10. I like this idea.

    I checked my ultrabook on the DELL Web site. Inspiron 7537 is tested (proudly said Dell) so I should be able to update my OS without flaw.

    I did 2 upgrade to Windows 10 attempts, both failed in the same way.

    It passes through several stages, but at some point, a black screen stuck and only power OFF button turns the laptop computer do something (disable). In the two attempts after 2 restarts, the installation process is back from my Windows 8.1 operating system

    Why DELL say it is tested and I can't upgrade - turns-does not work.

    I have not contacted the DELL forums on this subject (because the DELL technical support in my country told me it is Microsoft Business) If IT WAS NOT for THE FACT that DELL 'advertising' me Windows 10 and claims my laptop is ready to do the upgrade.

    Please help and explain.

    Thank you in advance.

    Martin

    Update your UEFI BIOS to revision A13 and then try again:

    http://downloads.Dell.com/FOLDER03073347M/1/7537A13.exe

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