40PB200 LED TV - after a few minutes of video is completely empty

Hello

I bought a TV from E - Max Sharjah, UAEi on Dec.2012 and it was almost a year and 7 months not used.
Now we have installed the TV yesterday it was working fine until today (03.08.2014). Now the problem is that the video is completely empty after a few minutes once he the but audio still works.
Please let us know the problem.
Your quick response would be much appreciated

My mail is [email protected]

See you soon
MK

Hi mery

Televisions are produced without a possibility to solve these problems alone. With the help of computers, it is possible to do something but on TV, it is quite limited. All you can do is to check the settings or install the latest firmware. No more than that.
All this is described in the document s user manuals.

I can't say for sure, but there must be a technical problem (hardware) and you need professional help. Warranty is still valid?

Tags: Toshiba

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