6500 printer all-in-one wireless

I am a 73 year old who has learned to use a computer later than most. I know not enough for operating a computer, but I am not a technician. I bought a 6500 all in one wireless and worked with her for two weeks and could never make it work so I took it back. I love what did the printer, if only I could get it to work properly. I don't know that I'm the problem and not the mechanism.

When I loaded the software on two computers, they would work wirless, but the bureau which has been connected to the router does not recognize the printer. After that all efforts exausted the mistake of reinstalling software would be developed. If I used the usb cable to load the software into the computer connected to the router, it would work, but the wireless would not work. Same error message. After thinking about this topic, I think I told the installer to use the usb cable in the router computer which clogged to the top of the installation wireless for the other two and the opposite for the spoiled wireless units a cable installation. I never tried plugging the eithernet cable.

I would like to start again and see if I can feel comfortable to install. If so, I'll go and rebuy to the printer.

My situation: I have a desktop Dell that is connected through router a BEFW 11 S 4 Linksys. My incoming signal is provided by Charter Communications cable. I have another unit of Dell desktop at home and a laptop that I want to connect wireless.

Question: Can I connect the printer directly to the router with an eithernet cable and run the other two wireless units? I learned by a sales person (after that I came back from the printer) that if I simply connected the printer to the router thur the eithernet port it would be on my network and the Bureau recognise. Then the other two computers would connect wirelessly.

Had no answers. Did you get any help. The printer took over and my money back. The pain is useless. Thank you very much.

Tags: HP Printers

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