6520 printer all in one, do not pick up the photo paper

Hello, bought 2 hours there, everything was going great, wifi connected, etc etc, but I can't change my phone Android to Portrait photo printing and also the printer will only print to A4 paper tray.  I have only 4 sheets of photo paper to play with, because they do not weigh enough to be recognized?  All/any help would be appreciated.

Hello cassie118,

Welcome to the Forums of HP Support!

I see that you're looking to print photos from your Android phone, something that you have done since the printer was purchased, but until recently you could not.

What is the version of the operating system installed on the Android? Also, what are you trying to print from the Gallery of media on the phone, an E-mail, an App, etc.?

Try to print the photo of HP ePrint App. This can be downloaded for the game store.

This guide: loading plain paper, Photo paper and envelopes, is just for a quick review to make sure that the photo paper is loaded correctly. He should choose the paper, even when only a single sheet is loaded.

Tags: HP Printers

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