Driver for Officejet 4500 Wireless all-in-one will not install after the upgrade to Windows 8.1

Upgrade to Windows 8.1 on Pavilion g6.  OfficeJet 4500 Wireless all-in-one still print but not scan.  Downloaded driver full features.  Installation quit giving the error message "file not found".  Tried the 'chat' with no resolution sessions

Thanks for the reply.  HP has called since then and was finally able to install the driver.

Tags: HP Printers

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