HP Photosmart 2575 all-in-one will not recognize that the book is in the status bar

What can I do to fix this? When I try to print, I get an error message saying paper not in the status bar, but the paper tray.

Hi vlayerout450

 

1. What is the exact error message you get?
2. during how long have you had this problem?
3. did you of recent changes on the computer or the printer?


I suggest to refer to the link below and check if you have all the latest updates installed for the printer. You can also use the print diagnostic utility and check if it lists any problems-

http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=2093&LC=en&cc=us&DLC=&sw_lang=&product=441240#N270


You can also check if the reinstall the drivers help you. If the problem persists I suggest you to contact HP support for help and check.

 

I hope this helps.

Tags: Windows

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