6700 Offiejet incoming fax in color will not print. How can I change this?

The manual and online 'help' each say to change the incoming fax print option but do not say HOW TO DO THIS!  This work through the control panel of the printer or online or WHAT?

Hello spahjrp

What I found in the manual which has been if ECM (Error Correction Mode) is selected color faxes cannot be received or sent. Try to check if it is on / off. If off try toggling the option.

To change the setting of the ECM from the control panel

1. from the home screen, tap (right arrow), and then select Setup.

2. press Fax Setup, and then click Advanced fax setup.

3. Select the Mode of Error Correction.

4. Select on or off.

Tags: HP Printers

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