7 Firefox is downloaded, but computer guard uses 3.6 (Windows 7).

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• I bought the last 13 items for download, but I clicked on the link Windows, I own a Mac, how can I change the Mac platform? The Adobe site suggests what it automatically detect that I won a Mac and a change of the platform is so?

  I bought the last 13 items for download, but I clicked on the link Windows by mistake when I bought it, I own a Mac, how can I change the Mac platform? The Adobe site seems to indicate that it automatically detect that I own a Mac and change the platform, what then? I can't find anything (probably to the search in the wrong place) on Returns or cancel my order. Any suggestion would be great, thanks.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)

  Get help with orders, refunds and exchanges (non - CC)

  http://helpx.Adobe.com/x-productkb/global/service-b.html

• After downloading firefox to a new computer and using sync I have more no navigation bar or menu button.

  It is on a windows computer to work. It really happened on 2 new computers. Before synchronizing, the navigation bar and the menu button were there. After the sync - Gone! I tried to uninstall firefox and then put it back, but when I reinstall, the problem is already there, and bookmarks in sync automatically reappear on the resettled version. Is it possible to uninstall the synchronization?

  Currently the customization of the user interface does not synchronize. However, you can add this topic: config.
  services.sync.prefs.sync.browser.uiCustomization.state = true

• After the 8.0.1 upgrade Firefox will download but not install extensions after upgrade to 8.0.1

  Windows Vista. Avast Antivirus with Sandbox feature.
  Outdoor sandbox - all available extensions. In sandbox - not available extensions and not able to install all extensions. IE Adblock Plus, no. Script etc.
  Before you spend to 8.0.1 no problem in both modes. Add-ons - seem to be intact in both modes.
  When you try to install an extension after downloading:
  "the (extension) could not be installed because Firefox is unable to modify the required".
  Reluctant to delete the dat pluginreg all extensions that work out of Sandbox.

  Sorry for the confusion. Please see this and this. Looks like there issues on and off with the sandbox and Avast is up-to-date and working.

• Computer guard reboot to the windows xp logo screen.

  I find the xp disc.  I chose the option of repair of xp (F8).  When it restarts, I spent the XP logo screen, but then nothing.  The screen is blank.  I have an arrow cursor, but that's it... black screen only.

  Make sure that you have tried the steps in this thread:

  XP without boot troubleshooting

  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• my system meets the requirements for firefox 4/5, but he refuses to download

  iBook G4
  OS X 10.5.8
  Memory/space

  Firefox 4 "downloads", but with an icon "forbidden" superimposed, and then my computer does not recognize that it is running, it

  Firefox 4 & 5 requires at least OS X 10.5 and an Intel Mac. There is a version of third part of Firefox 4 and 5 that runs under OS X 10.4/10.5 and PPC Macs, for details, see http://www.floodgap.com/software/tenfourfox

  If you prefer, you can get the latest version of Firefox 3.6 http://www.mozilla.com/en-US/firefox/all-older.html

• I go to school and my problem is when I try to go to the documents, that I can't. The academic use password window, I tried to download, but still I can't. I have a computer Windows Vista what should I do if I can finish my assignments?

  I can not download the documents from my school. I tried to download, but I still get nothing. Please help me.

  I think you need to talk to someone at the school.  We do not know what their needs are and what you need to do.

• Downloaded firefox En-US, but the language is in Chinese.

  I went to the site of firefox to download firefox and it saids that it is En-US.
  But after I downloaded, the installation program is in Chinese, and after that I installed, the browser is also in Chinese.
  So I would like to know why it is like that. I've never had this problem before when I installed firefox, but now it installs just the browser in the language of my computer locale of the system is running.

  I tried searching for an en - us language pack, but there is none.
  So, how am I supposed to change the language in the United States?
  Because of British and AMERICAN English English are fundamentally different.

  Do not use a language pack, but the US version.

  You can find the latest version of Firefox 21.0 in all languages and for all systems operating here:

  • http://www.Mozilla.org/en-us/Firefox/all.html

  Check the value of pref general.useragent.locale on the subject: config page and together this code value of language version or language that you pack downloaded ("en-US"), if there is still a series of bad locale.

  • http://KB.mozillazine.org/about:config

• Why Firefox has disabled the only version of Flash (10.1.53.64) my computer can use? (Mac PowerPC G5) Help!

  Why Firefox has disabled the only version of Flash (10.1.53.64) my computer can use? (Mac PowerPC G5) Help!

  Your computer hardware has arrived at the stage where most of the software needs resources your machine cannot provide because it's too old. You have a few choices.

  1. Get new hardware that can handle the latest software
  2. Use a different operating system, like Linux (which is free)

  I rehabilitated an old G5 recently and it runs very well in the latest Firefox. I put Lubuntu on the machine instead the MacOS. Lubuntu (pronounced Loo-boon-two) is sort of a Ubuntu lite - a user-friendly version of Linux. There are many applications of your choice, and everything is free.

  You can also use the Ubuntu greediest in resources and a little more user-friendly, also free, but you can be more pleased with the performance of Lubuntu instead.

  The PowerPC, I did this on was one of the old blue Bondi ones. Firefox 8 had no problem to start on it at all and has all necessary plug-ins for video, audio, etc... I gave him a church and it works well for them.

  You can download older versions of Firefox, but you'll just open to security problems if you do.

  FYI: The Mac operating system is based on Linux.

• I downloaded the Sync Firefox Add on, but when I select 'Add a device' it are launching a help page which tells me to click on 'Add a device' - circle without end!

  I downloaded the Sync Firefox Add on, but when I select 'Add a device' it are launching a help page which tells me to click on 'Add a device' which is a circle without end!

  Any advice appreciated

  Sorry about that. Using pages have been updated for the new 'add a device' addresses in Firefox 4, but the add-on for Firefox 3.6 is still using an older, different process.

  You can download Firefox 4 release candidate here and use the new "easy installation" process described in the help pages: http://firefox.com/rc

  Or if you prefer to stay with Firefox 3.6, so instead of clicking 'Add a device' on your computer, press the 'Connect' button on your phone or other device, and then click "I'm not near my computer...". "and enter your email address and password sync key. (If you do not know your key synchronization, see synchronize your bookmarks from Firefox, history, passwords, etc.)

• get a message that firefox is outdated, but when you try to update the download is the same version on mac os

  get a message that firefox is outdated, but when you try to update the download is the same version on mac os. The version is 34.0.5. As soon as I run the brwswer, I get the update message.

  Your list of details of the system shows a user agent which has been modified by the Fast Browser Search (FBSMTWB):

  • Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6. en-US; RV:1.9.2.13) Gecko/20101203 Firefox/3.6.13 FBSMTWB

  You can remove possible user.js and numbered prefs-# .js files and rename (or delete) the file prefs.js to reset all the prefs by default, including the prefs set via user.js and pref which is no longer supported in the current version of Firefox.

  • http://KB.mozillazine.org/Preferences_not_saved
  • http://KB.mozillazine.org/Resetting_preferences

  You can use this button to go to the Firefox profile folder currently in use:

  • Help > troubleshooting information > profile directory: see file (Linux: open the directory;) Mac: View in the Finder)
  • http://KB.mozillazine.org/Profile_folder_-_Firefox

• Firefox uninstalled, reinstalled, but the profile is missing, can I retrieve information about the use of Sync?

  Looking at the previous subjects of support, I know there is little hope (I write from another computer). Someone else uninstalled Firefox on my PC, probably by using Control Panel. I don't know if they chose to keep the user profile. Then, I don't know the left behind, started Firefox profile from an external drive. Then, I installed Firefox on my computer again. Between the two steps above, I made a backup of my profile (not sure if it is from the external drive or there all along after uninstalling) but after reinstalling Firefox and the movement of the backup, it turns out it's the profile by default since nothing had changed. I did a sync once, with the computer, I am currently, but I updated this PC and I had to reinstall and do not synchronize since then. So currently, none of the info is being synchronized, and I am not connected both sides (whenever I browse the synchronization Panel, he asks me to associate a device and it isn't my goal). I also don't have my key to recovery because I intend only to synchronize once. And change and wiping the servers are besides the point. Tell me, this is a lost cause?
  Also, how long are sync data stored on the servers of Mozilla (in the pathetic hope they will change their policy in the future)?

  The strange thing is that the backup and my default folder have the same names even before the restoration, except that they have different things inside. I think it is unnecessary to pursue the matter more since today, I tried to power on my old computer and basically it died on me. Sorry to be so confused and then ending without solution.

• Using an older version of Firefox on a new computer

  For a new project, we have to use Firefox 3.6, but we are Mac OS 10.4.11 and cannot upgrade the browser. Can move us on to Firefox 3.6 if we first upgrade to Mac OS 10.5? Basically, we need to use a Firefox updated to work on this project. Our new computers running the latest Firefox but are not compatible with the implementation of our customers. Thanks for the help.

  Firefox 4 versions and more late do not run on a PowerPC Mac and require at least OS X 10.5 and an Intel Mac.

  the most recent for your operating system version is 3.6.24 which you can download here:

  http://www.Mozilla.org/en-us/Firefox/all-older.html

  Thank you

  Please check 'Resolved' the answer really solve the problem, to help others with a similar problem.

• Where on my computer is Firefox puts downloaded files?

  Where on my computer is Firefox puts downloaded files? I need to use them.

  Hello, Dan.

  This question could have many answers. If you have chosen, you have downloaded the file, a custom place to another download, the file it will have stored for Firefox (if the download has been completed successfully). If you forgot where he was, you can go to tools > downloads, right-click right the desired file, and select 'open containing folder '.

  If Firefox is not asked you where to save the file, you go to tools > Options > general and select the location where Firefox will store your downloads. Here, you can also configure it to ask you every time that you choose to save a download. As before, you can go to tools > downloads and ask for the container.

  If you simply opened the download without ask Firefox to save him, it is possible that you can always access your folder (if you didn't have in the closed interval of Firefox). Files are open and not stored, are temporarily placed in a cache folder, so you can use it during your time of session of Firefox. Just go to tools > downloads and, as before, ask the containing folder. From there, you can copy/cut file and paste it wherever you want.

• I can't load my iTunes to my iphone 5 s.  When I plug it to my computer for access to, I get a message that says: I need a newer version of Itunes.  I go on the website, I download but nothing changes

  I can't load my iTunes to my iphone 5 s.  When I plug it to my computer for access to, I get a message that says: I need a newer version of Itunes.  I go on the website, I download but nothing changes

  What is the number of current version of iTunes you have on the computer? What computer OS do you use? If Windows, what version, so OS X, what version number?