7520 HP Photosmart while connecting a computer problem

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• Photosmart 5520: Photosmart 5520 scan to computer problems

  Scan of the computer decided not to work. I reloaded the drivers (including the latest HP - inkjet ink-SW-OSX - Mavericks_v12.34.44.dmg) without success. I tried to delete the printer and start again. The printer print wireless without a problem and I scan the computer successfully. The network connection is fine. When I went through the installation program, it tells me "a critical error has occurred. Please restart the application and try again". When I try to activate the scan to computer, I get a communication error "unable to communicate with the device. Check the cables and the connection parameters. If the problem persists, try restarting your computer and the HP device. "even if there is a wireless communication between the desktop computer and printer.

  Any other suggestions? Is there a specific driver of El Capitan (OS 10.11)?

  Hi @AdrianCouani,

  I think we need to adopt a different approach and perform an uninstall more complete.

  I know that you have completed some of these steps already, but it is important that complete us the steps in the order presented.  Please follow the steps below and let me know the results of your efforts:

  Scrub / uninstall

  • Open the Applications folder > folder HP or Hewlett Packard > Uninstall HP
  • Click continue, click on one of the printers in the list.
  • * Only perform this step if you have not all other HP printers.  Press and hold the Option, control and command, while now the three buttons.
    
  • Click Uninstall.

  Manually uninstall the remaining files potentially - I apologize in advance is not a fun task! I'll try to make it easy to follow. Some files described in the following steps may be found, if you can't find one of the files or folders on your computer, do not be alarmed.

   

  Move the files or folders to the Recycle Bin, drag and drop

  • Macintosh HD/Applications / /Hewlett-Packard folder
  • Macintosh HD/Library/Application Support /- delete all files and folders on HP/Hewlett Packard
  • In Macintosh HD/Library/Caches - delete all files and folders on HP/Hewlett Packard
  • Macintosh HD/Library/Documentation/Help /- delete all files and folders on HP/Hewlett Packard
  • MacintoshHD/Library/Frameworks/HPServicesInterface.framework
  • MacintoshHD/Library/Frameworks/HPSmartX.framework
  • Macintosh HD/Library/Image Capture / TWAIN Data Sources /HP Scan Pro
  • In Macintosh HD/Library/Image Capture/Scripts - delete all files and folders on HP/Hewlett Packard
  • In Macintosh HD/Library/Preferences - delete all files and folders on HP/Hewlett Packard

  Move the Macintoshloginwindow.plist on the desktop. NOTE: Does not delete the loginwindow.plist file during the manual uninstallation may cause uninstall be retained.

  • In Macintosh HD/library/printers/hp - delete the folder
  • In Macintosh HD/Library/StartupItems, drag the following files in the trash, IO HP and HP trap monitor
  • In Macintosh HD/users/username (this should have a symbol of a house next to him) / Library/Preferences, drag the following files to the Trash: * all files starting with com.apple.print, * all files starting with com.hp, * all files beginning with Hewlett-Packard, * files starting with HP or hp
  • In MacintoshHD/users/USERNAME/Library/printers, drag all all-in-one printers listed here in the trash.
  • Drag the icons of HP from the dock and drop it onto a blank space on the desktop. The icon will disappear.

  Close all open windows.
  Turn it back on.
  Empty the trash.

  Reset the printing system

  1. Click on the Apple icon ( ), then click on System Preferences.

• Connection to computer problems

  I can't regularly use internet explore, only 64-bit, I can also not connect to Skype or MSN because of a "connection problem" but I tried to connect my internet on different computers and programs work very well.

  I have troubleshooted, played a bit with the firewall settings and I've also changed internet providers but always encounter the same problem. When I got to my laptop that I could use the normal internet Explorer and I managed to connect to Skype a couple times but then something happened and now it cant.
  Can anyone help?

  We are unable to discuss on this path.

  What model of laptop do you have?
  What operating system do you use?
  Are you using the original preinstalled recovery image?
  What connection are you using (LAN/WLAN)?

  For a better understanding, send us more info on your mobile and connectivity.

• Problems connecting my computer to my wireless network when Photosmart C4780 is connected

  Hello

  I recently bought a new printer Photosmart C4780 wireless. It works fine via USB, but I seem to have problems when I try to set up with my router.

  Here's what happens:

  First of all, I run the Setup on the CD supplied with the printer (while connected wireless to my network).  I am going through the different steps and after Setup finds my network settings to give to the printer. After that, the Setup program tries to find the printer on the network.  It goes very well for about 4 or 5 seconds while the printer connects to my wireless... but then, once the printer connects, my computer disconnects causing an error Setup can not communicate with the printer because I'm not connected to a network.

  What is going on?

  If anyone can solve this problem for me, that would be amazing and be a great help!

  Chuck

  I'm sorry to say this but there are problems between SMC routers and HP printers.

  Search this forum MUCH info on the subject.

• HP Officejet Pro 8620: HP Officejet Pro 8620 - problem with wireless connection w/computer

  Hi all

  I recently bought the HP Officejet Pro 8620 and I have problems connecting with my computer.

  I used the Setup Wizard to connect the printer to the wireless network of my University, and when it's over, the blue light of connectivity remains a solid blue and the screen says it is connected, which is great. However, when I use the HP Officejet Pro 8620/software of connection instillation, I always get the message,

  "-L' the entered IP address is either incorrect, or it is another wireless network that has the same name as your network." Please ensure that your printer has this IP or enter the correct address below and click on search. Also, confirm that you wireless network is unique. »

  I did somehow on the printer IP address is copied 100% exactly the same with the points and the message still appears and my printer is unable to connect with my computer. As another option, it says that I can use the host name to find the printer as well. However, the same thing happens. I'll type in the name of host by number and letter by letter, and again, it does not find my printer. In addition, there is only 1 network name so I know I hit the right one. Being a student, it is very important that I get things printed off the coast, it is essential for me to solve this problem. Also, I spent a lot of money on it so I need to work properly.

  It should be easy to communicate that it gives me all the necessary information right in front of me, but as I said, it was not easy or fun experience. I don't really know how IP work addresses but I tried to use all the only thing that I can find that is relevant. From now on, I have to record everything in PDF format on my computer, send me unwanted, printing documents download them on my Galaxy Note 4, connect my phone to the printer using the wireless HP Direct on the Officejet and then finally I can print my things. Yes, it works like this, but it is also a concern and I shouldn't do that. I realize that I can't buy a USB link cable to connect my printer to my computer but I don't want to ride the 2 every time I want to print.

  (Also something to note, since I'm on WiFi from the University, I don't have access to the router of course so I don't know if this is a contributing factor in why things do not work).

  If anyone has suggestions/advice/answers on the issue, please let me know. Thank you!

  Hello @Plz_Help.

  Welcome to the Forums of HP's Support. I understand that you have a problem connecting to your computer and your printer via Wifi from the University. I would like to help.

  The only thing that really POPs, is that you use the network of universities. This can cause a lot of problems.

  Question: When you connect your computer or Note 4 on the network, should a pop-up saying you accept the terms of service? If so, this would prevent an air of challenge the printer properly connected to the network.

  If you had access to the router I would recommend checking the network connection by typing the printers IP address in a web browser. If you can access the printers webserver shipped, then, the connection is fine. If you can't you need to reset the router. Of course, you can do this.

  Also, here's something to consider: If the printer successfully on the network, everyone else on the network will have access to your printer.

  A USB connection will be the most reliable and safe way to go. Another thing, why send your rating 4 print jobs? Why not save the PDF files and connect the computer to the wireless network direct printers? In this way, you can print from your computer.

  Sorry I can't give you a solution ' to do this and it will work. You must convince the universities IT department to get things related.

• My cybershot, DSC-W650 model, will charge while connected to my computer?

  My cybershot, DSC-W650 model, will charge while connected to my computer?

  Hello Candy,
  Welcome to the community of Sony.

  In the Sony Cybershot DSC W650 battery can not be charged by connecting the device to a computer via the USB interface. Please remove the battery from the camera and load it using the charger supplied. Refer to page 9 of the manual provided for more information on the battery charge.

  http://www.docs.Sony.com/release/DSCW630_W650_EN_ES.PDF

  If my post answered your question, please mark it as an "accepted Solution".

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  My sister has problems on his laptop, how can I connect to laptop with my labtop to help her with her computer problems when I live several States away? Please help me if you know how to do this thank you.

  Suggest you use Team Viewer, free version.
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  Please see the links below for more details...
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  http://www.TeamViewer.com/en/help/cat15-remote-control.aspx

• Error code 651 while trying to connect my computer to the network

  * Original title: Please help

  I am trying to connect my computer to work at our network and when I try to connect to our broadband network he said WAN mini port connection and then it gives me an error code 651.  Does anyone have a suggestion?

  You are probably connected through the bad device.  You must have a wireless to laptop (?).  If so,.

  Control Panel

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  Network Sharing Center

  Change the settings for the adapter.

  Make sure that the network adapter to use is selected

  Right-click on it and select Connect

• 7520 HP Photosmart print remotely to Windows XP INF file

  My HP Photosmart 7520 is USB attached to Windows 8.1.  On my LAN, I have a Windows XP System I want to be able to send documents to my 8.1 window attached Photosmart 7520 to print.

  When I originally installed the printer divers, only the HP 64-bit compatible with Windows 8.1 driver was installed by the HP Installer.

  Now when I try to use my XP computer, I get a statement to a new INF file.   Where can I find the INF file to install, because it doesn't have not installed automatically with the HP Photosmart HP 7520 installation package.

  Thank you.

  Waynej3

  My configuration:

  Local - 8.1 Windows with the drivers installed Photosmart HP 7520.

  The problem: my computer Windows XP does not recognize the printer 64-bit on Windows 8.1 driver.

  What I did:

  1 downloaded the HP Photosmart 7520 for XP on my computer XP drivers.

  2. install HP Photosmart 7520 base drivers on the XP computer and indicated I would like to set up the printer later.

  a. the printer is not connected to the XP computer USB.

  (b) the printer is not wireless connected to the XP computer.

  c. I indicated that I would setup the printer drivers later.

  3. browse for the printer on my local area network (LAN) and found the computer Windows as well as the Photosmart HP 7520 8.1 was attached to it.

  4. I configured the most remote printer using the driver package HP XP that I downloaded and installed, and the computer XP found the printer.

  5. I was able to print to the HP PhotoSmart 7520 remote printer.

  Problem solved.

• Satellite C660 - connection Wi - Fi problems

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  I have the Satellite C660 with windows 7 64 bit which continually lost the wifi connection. The problem has been compounded in recent weeks. It takes the point a is the only one to connect with a network cable.
  I updated the driver for the current version 1005.23.622.2011 without success. All our other laptop have no problem with the wifi connection.

  Can someone help with this problem of frustasting before I go out a buy a wireless dongle?

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  Hello

  Have you noticed this problem with an adapter connected to your laptop computer or power supply battery only?

• How to connect my computer laptop advent for my toshiba tv through hdmi cable.

  Please if anyone can help me with this

  I bought a hdmi cable to connect my computer laptop advent for my toshiba tv.

  BIG PROBLEM

  I don't understand the settings.    Call me thick but I was actually tryng to fix this for 2 months

  I am litrely to the point of screaming and ready to throw the laptop and the tv out the window (WHO COULD BE A SHAME REALLY SEE HOW I AM not ACTUALLY THE TV)

  If someone could be so kind as to help and to unmask how and what I have to press on and what to implement in what concerns the settings, I would be so gratefull thanks michelle smith

  Hi michellesmithozzyand,

  I suggest you follow the link given suggestions and check that it works.

  http://Windows.Microsoft.com/en-in/Windows7/connect-your-computer-to-a-TV

  Hope the helps of information.

• can I connect my computer dell laptop to my xbox 360?

  How to connect my computer dell laptop to my xbox 360?

  Hi KenziePeterson

  
  What operating system is installed on the computer?

  
  I suggest you refer to the below provided help links on the connection of the laptop to Xbox 360.

  http://Windows.Microsoft.com/en-us/Windows7/set-up-a-Windows-Media-Center-Extender

  http://Windows.Microsoft.com/en-us/Windows7/use-a-Windows-Media-Center-Extender

  http://Windows.Microsoft.com/en-us/Windows7/Windows-Media-Center-Extenders-frequently-asked-questions

  http://Windows.Microsoft.com/en-us/Windows7/tips-for-solving-Setup-problems-with-Windows-Media-Center-Extenders

   

  I hope this helps.

• Windows Xp not connecting to another computer on the Working Group, but individually can connect another computer

  Windows Xp node fails to connect to another computer on the Working Group, but individually can connect another computer.

  I checked the file & sharing options of printer being checked on the general tab.

  Hello

  1. did you of recent changes on your system prior to this problem?
  2. where you able to connect to other computers through the front working group?
  3. do you get an error message?

  I suggest you try the procedure described in the below mentioned link and check if it helps.

  You cannot access shared files and folders or browse computers in the workgroup with Windows XP:
  http://support.Microsoft.com/kb/318030

  Hope this information is useful.

• Impossible to connect a computer to the wireless network, I would like to first of all the automatic configuration service and I need advice.

  Article 861122 start WZC

  Unable to connect a computer to the network wirelee I firstly the WZC serviceand I need advice. TX

  Hello

  • Are you referring to Wireless Zero Configuration (WZC) Service?
  • What happens when you start the automatic Wireless Configuration Service?
  • You receive an error message?
   
  If you experience problems with the wireless network, reconfigure the Automatic Configuration Wireless for all wireless profiles automatically, click the fix this toolfrom the link below.
  Click run in the file download dialog box, and then follow the steps in this wizard.
  Error message when you try to run the Network Setup Wizard update for Windows XP Service Pack 2, Service Pack 3, or Windows XP Tablet PC 2005 Edition wireless
   
  See also:
  In Windows network connection issues
  http://support.Microsoft.com/kb/313242

• When I try to connect my computer with XP operating system, I get this error message to: rund1132.exe and cannot log out.

  original title: log question.

  When I try to connect my computer with XP operating system, I get this error message to: rund1132.exe and cannot log out.  How can I fix?

  Hi KERRYYX,

  1. Did you the latest changes on the computer?
  2. When was the last time it was working fine?
  3. You have security software installed on the computer?
  4. What is the full error message that you receive?
  5. Are you able to restart and shut down the computer?

  It is possible that some third-party programs installed on the computer is causing the problem.

  I suggest that you put the computer in a clean boot state and check if it helps.

  To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  See section to learn more about how to clean boot.

  How to configure Windows XP to start in a "clean boot" State

  http://support.Microsoft.com/kb/310353

  Reset the computer to start as usual

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  (a) click Start, type msconfig in the search box and press ENTER.

  (b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

  (c) under the general tab, click the Normal startup option, and then click OK.

  (d) when you are prompted to restart the computer, click on restart.

  You cannot log off, restart or shut down your Windows XP-based computer

  http://support.Microsoft.com/kb/831431