8.1 to Windows and HP update

When did HP will fix the problem with windows 8.1 and 15 t-4000? I was running 8.1 win very well. Now, Windows update crashes saying: an essential element is not available. Windows 8.1 works fine on my Pavilion dv6-1350us aging. What gives? is the 32 GB ssd hard disk? Someone must know!

Hi CraigK,

Thank you for your response.

HP is not say that you are unable to update Windows 8.1, but rather that it has not been tested on your exact model. That doesn't mean you can't not do it, just that HP cannot guarantee the results.  It is a computer CTO (custom order) and each of them has specific, requested pieces and have not been tested on an individual basis.

Tags: Notebooks

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