8.1 Windows family safety blocking of facebook

This issue started happening a few months before, so I think it was a Win 8.1 update that caused it. There are a few sites that I have issues in my child with active parental control account. The biggest problem is Facebook. I get the message that this connection is Untrusted. I click on technical details. This is the message I get: www.facebook.com uses an invalid security certificate. The certificate is not approved, because no sender string has been provided. (Error code: sec_error_unknown_issuer). On some other sites, you get the option to add this exception. Here, you don't get that choice. I looked for the last 2 months and tried everything. Help, please. Thank you!

If you have tried this support article, what happened?

http://support.Microsoft.com/kb/2965142/en-us#2

Note: in step #10 in the instructions from Microsoft, you may click on the References of the Certificates dialog box before importing it. This certificate will not import into the other tabs.

Tags: Firefox

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