8 casual Windows no noise problems. The camera is used by another application.

Hello
I had sound problems with the speakers on an HP Ultrabook running Windows 8. Sometimes the laptop speakers stop working. When this happens, I go to control panel > sound, speakers (one set to select), select Configuration and Test. After selecting the Test, I get the message device in use. The camera is used by another application. Please close all units are audio playback on this device, and then try again. I went to the properties for the speakers, the Advanced tab and unchecked option "allow applications to take exclusive control of this device." I also used the term sndvol to try to determine the application, but it only shows the device: speakers / HP and Applications: System sounds.

The only way I could get the speakers to work is to restart or turn off and turn on the pilot for the IDT High Definition Audio CODEC. Does anyone know how to determine the application causing the problem? Thanks in advance for your help.

Gary

On the forum of the community of HP HP technician found that uninstalling Microsoft update KB2962407 should solve the problem.  This update is a patch that says "shortened battery life when an inactive audio device is not turned off on a computer running Windows.  I installed this update on June 19.  I have no updates installed July, so uninstall updates July cannot solve the problem.

Tags: Windows

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