8 pop-up box for $30
I created a new computer for a friend disabled out of State. She becomes a box pop when she tries to use the Microsoft Windows computer, wanting the payment of $30 - what Windows wants it register and pay $30 for? She cannot cancel it, close it or bypass it and it aims to prevent it or to use his computer to make the internet - it's new computer and windows 8. Any help would be appreciated.
Hi Rebecca,.
You can ask your friend to run virus on his computer monitor, this will help you get rid of software viruses, spyware and other malicious software.
The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software. http://www.Microsoft.com/security/scanner/en-us/default.aspx
Note: the Microsoft Safety Scanner expires 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.
Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.
Please let us know if you need assistance.
Tags: Windows
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