80040154

Windows Update will not work. Windows Defender will not update. computer security system does not light. but I did several test wear virus and spy and there is not in my computer.

Reset WU:http://support.microsoft.com/kb/971058

Clean boot:
http://support.Microsoft.com/kb/929135

The repair of WIndows 7:
http://www.SevenForums.com/tutorials/3413-repair-install.html

Tags: Windows

Similar Questions

Windows updates: error code 80040154

No updates have been installed successfully in more than a month... What is the problem? Error code: 80040154... using Windows Vista basic

* Title *.
My Windows Vista Basic does not accept windows updates: error code 80040154. What is the problem?

Alan,
If you have not already opened him a pension case and you still get this error, here are a few things to try.
Run these tools and see if one of them report errors that cannot be fixed:
Disk error checking
System File Checker
The system update tool

If those who invent it own and you still have a problem you can run some virus\malware scan from another source and then your. Take a look at these links because they have some great info on virus protection:
Get rid of malware
Can I clean an already infected computer?
Windows Live OneCare Safety Scanner Windows 7\Vista

Mike - Engineer Support Microsoft Answers
Visit our Microsoft answers feedback Forum and let us know what you think.

Windows Update, error 80040154

Hello

I have problems with a system virtualized Server 2012 is not able to receive Windows updates. The system is configured to check for updates, but not download them. Shortly after clicking check the updates, I get an error message with the code 800040154. I searched the net and found some possible fixes:
- Compensation %WinDir%\SoftwareDistribution folder
- Restart the service WUAUSERV
- Restart of BITS
- Disable Windows Firewall
- Disabling the antivirus
None of these corrections helped. The system can communicate with the internet. Here is an excerpt from WindowsUpdateLog.log, things I see as potential clues are in bold:

# START at # to THE: research updates
AU 11:44:31:552 1016 1214 #.
11:44:31:552 1016 1214 report WARNING: CEventNamespaceDefinition::Init could not = 80040154.
1016 1214 report WARNING 11:44:31:552: InitReportingComponents failed: 80040154
AU 11:44:31:552 1016 1214<## submitted="" ##="" au:="" search="" for="" updates ="" [callid="{A39BA16C-B1D3-4611-B3A7-FA8934EC3D30}" serviceid="">
11:44:31:552 1016 14 b 4 report WARNING: CEventNamespaceDefinition::Init could not = 80040154.
11:44:31:552 1016 14 b 4 report WARNING: InitReportingComponents failed: 80040154
11:44:31:552 1016 14 b 4 report WARNING: CEventNamespaceDefinition::Init could not = 80040154.
11:44:31:552 1016 14 b 4 report WARNING: InitReportingComponents failed: 80040154
11:44:31:552 1016 14 b 4 Agent * START * Agent: finding updates [CallerId = AutomaticUpdates]
Agent b 14, 4 11:44:31:552 1016 * Online = Yes; Ignore download priority = No
Agent b 14, 4 11:44:31:552 1016 * criteria = "IsInstalled = 0 and DeploymentAction = 'Installation' or IsPresent = 1 and DeploymentAction = 'Uninstall' or IsInstalled = 1 and 'Installation' and = 1 RebootRequired = DeploymentAction or IsInstalled = 0 and DeploymentAction = 'Uninstall' and RebootRequired = 1".
Agent b 14, 4 11:44:31:552 1016 * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
Agent b 14, 4 11:44:31:552 1016 * scope of search = {Machine & all users}
Agent b 14, 4 11:44:31:552 1016 * applicability of appellant SID: S-1-5-21-1308316013-3973703307-983679385-2216
11:44:31:552 1016 14 b 4 Misc validation signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wudownload.cab:
14b 4 11:44:31:552 1016 signed Microsoft Misc: Yes
14b 4 11:44:31:552 1016 Misc Infrastructure signed: Yes
11:44:31:599 1016 14 b 4 Misc validation signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wudownload.cab:
14b 4 11:44:31:615 1016 signed Microsoft Misc: Yes
14b 4 11:44:31:615 1016 Misc Infrastructure signed: Yes
11:44:31:615 1016 14 b 4 EP FATAL: SLS: cannot download and verify redir., error = 0 x 80040154
11:44:31:615 1016 14 b 4 EP FATAL: cannot get 9482F4B4-E343-43B6-B170-9A65BC822C77 redir URL of the server, error = 0 x 80040154
11:44:31:615 1016 14 b 4 PT WARNING: PTError: 0 x 80040154
11:44:31:615 1016 14 b 4 PT WARNING: failed to initialize for Protocol Talker context: 0 x 80040154
11:44:31:615 1016 14 b 4 report WARNING: CEventNamespaceDefinition::Init could not = 80040154.
11:44:31:615 1016 14 b 4 report WARNING: InitReportingComponents failed: 80040154
11:44:31:615 1016 14 b 4 Agent * WARNING: exit code = 0 x 80040154
Agent b 14, 4 11:44:31:615 1016 *.
11:44:31:615 1016 14 b 4 Agent * END * Agent: finding updates [CallerId = AutomaticUpdates]

Thanks for any help!

Hello

Post your question in the TechNet Server Forums, as your question kindly is beyond the scope of these Forums.

http://social.technet.Microsoft.com/forums/WindowsServer/en-us/home?category=WindowsServer

See you soon.

Class not registered (Exception from HRESULT: 0 x 80040154 (REGDB_E_CLASSNOTREG)) VS2013

Class not registered (Exception from HRESULT: 0 x 80040154 (REGDB_E_CLASSNOTREG))

Instances of this error (2)

Hide the call stack

at System.Windows.Forms.UnsafeNativeMethods.CoCreateInstance (Guid & clsid, object punkOuter, Int32 context, Guid & iid)
at System.Windows.Forms.AxHost.CreateInstanceCore (Guid clsid)
at System.Windows.Forms.AxHost.CreateInstance)
at System.Windows.Forms.AxHost.GetOcxCreate)
to System.Windows.Forms.AxHost.set_Site (ISite value)
at System.ComponentModel.Container.Add (IComponent component, String name)
at System.ComponentModel.Design.DesignerHost.PerformAdd (IComponent component, String name)
at System.ComponentModel.Design.DesignerHost.System.ComponentModel.Design.IDesignerHost.CreateComponent (Type componentType, String name)
at System.ComponentModel.Design.Serialization.DesignerSerializationManager.CreateInstance (Type type, ICollection arguments, String name, Boolean addToContainer)
at System.ComponentModel.Design.Serialization.DesignerSerializationManager.System.ComponentModel.Design.Serialization.IDesignerSerializationManager.CreateInstance (Type type, ICollection arguments, String name, Boolean addToContainer)
at System.ComponentModel.Design.Serialization.CodeDomSerializerBase.DeserializeInstance (IDesignerSerializationManager Manager, Type type, Object [] parameters, String name, Boolean addToContainer)
at System.ComponentModel.Design.Serialization.ComponentCodeDomSerializer.DeserializeInstance (IDesignerSerializationManager Manager, Type type, Object [] parameters, String name, Boolean addToContainer)
at System.ComponentModel.Design.Serialization.CodeDomSerializerBase.DeserializeExpression (IDesignerSerializationManager Manager, String name, CodeExpression expression)
at System.ComponentModel.Design.Serialization.CodeDomSerializer.DeserializeStatementToInstance (IDesignerSerializationManager Manager, the CodeStatement statement)
at System.ComponentModel.Design.Serialization.CodeDomSerializer.Deserialize (IDesignerSerializationManager Manager, Object codeObject)
at System.Windows.Forms.Design.ControlCodeDomSerializer.Deserialize (IDesignerSerializationManager Manager, Object codeObject)

at System.ComponentModel.Design.Serialization.TypeCodeDomSerializer.DeserializeName (IDesignerSerializationManager Manager, String name, CodeStatementCollection statements)

Hide the call stack

This error came from nowhere without changing anything since the last time I opened the project. Please help as he owes a lot to restart and not be hurt:/

Hello

Thanks for posting in the Microsoft Community. I understand your concern and I am happy to help you.

This post is more appropriate for the Forums of Microsoft Visual studio. Thanks for posting your request on this Forum: https://social.msdn.microsoft.com/Forums/vstudio/en-US/home

Kind regards

Joy Kemprai

error code 0 x 80040154 Outlook.

I can't receive messages in Outlook. This is the error message I receive - error code 0 x 80040154 Outlook. I checked with my ISP and the ISP. They all point to a problem with Outlook.

Hi Rogerthuso,

Thanks for posting your question on the forum of community of answers.microsoft.com.

Initially, we must ensure that nothing is running in the background that is to stop the process. A number of questions had to be a response to processes that could be loaded, but this step will help eliminate questions and help us to check more in what layer level, the problem occurs.

Let's start with a clean boot process, it is sometimes used in a number of troubleshooting steps, but it helps particularly when used in a framework of community forum with the wide spread of programs and services that may be in conflict.

Here are the steps for cleanboot:

The steps for the clean boot is from the following article. http://support.microsoft.com/kb/929135. You can refer to it for the complete overview of how this process works. Don't forget to put your system back into a normal state after troubleshooting is completed. Also, keep in mind, after performing the steps below, please indicate any error you receive or information you get when you try to access Outlook.

Step 1: Perform a clean boot Note if the computer is connected to a network, network policy settings may prevent you from following these steps. We recommend strongly that you do not use System Configuration utility to change startup options on the computer, unless a support engineer Microsoft directs you to do so. This can make the computer unusable.
1. Log the computer by using an account with administrator rights.
2. Click Start
  
  type msconfig.exe in the start search box and press ENTER to start the System Configuration utility.
  
  If you are prompted for an administrator password or for confirmation, type your password, or click on continue.
3. On the general tab, click Selective startup, and then clear the check box load startup items. (The check box use the file Boot is not available.)
4. Under the Services tab, click to select the skin all the Microsoft services check box, and then click Disable all.
  Note following this step lets Microsoft services continue to operate. These services include networking, Plug-and-Play, record of events, error reporting, and other services. If you disable these services, you can permanently delete all restore points. Do not do this if you want to use to restore the system with the existing restore points.
5. Click OK and then click on restart.
  Please keep us informed.
  
  Kind regards
Debbie
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

XP - error Code: 80040154 (cannot install updates)

All started with Windows Update. It has not been updated. Not automatically, or manually. He repeated:

The files required to use Microsoft Update are longer registered or installed on your computer. To continue:

Register or reinstall the files for me now(recommended)
Let me read it on other measures that may be required to solve the problem

I chose the recommended option, it showed, it has been downloaded files, then save, then he returned to the foregoing. I left alone.

Next Windows Defender would not be updated and gave me the error code 80040154, I uninstalled it. Tried to scan the laptop using Windows Live One Care Web Site. From the beginning of the download, it stopped and gave error code 80040154, I installed Windows Security Essentials, when it finished installing he tried to update and gave error Code 80040154. Finally, I timed it trying to update Windows from the update site, check the update log and you guessed it. IT FAILED DUE TO THE ERROR 80040154.

Recently, I tried to reinstall Windows Live Messenger and I can't connect because of why? WHY? 80040154 ERROR CODE!

WHAT IS THIS ERROR? HOW CAN I SOLVE THIS PROBLEM?
Help, please. I need to update windows so I can update my google video chat, can't use it cause it is says I have to update windows. WHAT IS THIS ERROR?

80040153 translates into "class not registered".

I recommend trying to re-register the DLL from Windows Update files by using method 4 in the article below:

http://support.Microsoft.com/kb/822798

You can also try other methods as well, as they won't hurt but the method that I think will help #4.

I hope this helps.

Kevin

If you find my answer was what you're looking for, remember to click on the box "mark as answer" below!

Error C00D11B1 and 80040154 when playing videos in Media Player

original title: Media Player

These error messages appear when I try to play some video files. C00D11B1, original error message 80040154.

Help?

Hi David,

Thanks for posting your question in the Microsoft Community.

I understand that you have found codes error C00D11B1 and 80040154 when playing videos in media player. Correct me if I'm wrong.

I imagine the inconvenience that you are experiencing. I will try to help you in the matter of fixing.

To help you suggest several steps to solve the problem, I would appreciate if you could answer the following questions:

1. what operating system is installed on your computer?

2. What is the file format of some video files?

3. have you made any recent hardware or exchange of software on your computer before the show?

What version of the operating system Windows am I running? :

http://Windows.Microsoft.com/en-us/Windows7/help/which-version-of-the-Windows-operating-system-am-i-running

Please follow the links below and check the issue:

Download and install the fix to the link if you use Windows XP or Windows Vista Operating system below.

Code error C00D11B1 when you play an MBR file or a live stream that contains more than 32 media streams in Windows Media Player on a computer that is running Windows XP or Windows Vista:

http://support.Microsoft.com/kb/974905

Follow the steps in the link for OS Windows XP below:

Windows Media Player Error Message help:

http://www.Microsoft.com/windows/windowsmedia/player/Webhelp/default.aspx?&mpver=11.0.5358.4827&ID=C00D11B1&ContextId=71&OriginalID=C00D0BB8

Follow the links if you're using the Windows 7 operating system below:

Open the troubleshooter in the Windows Media Player settings:

http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-settings-Troubleshooter

Open the troubleshooter in the Windows Media Player library:

http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-library-Troubleshooter

Windows Media Player C00D11B1:

http://Windows.Microsoft.com/en-us/Windows7/C00D11B1

Failed to read the video portion of a media file when you use Windows Media Player 12 to play the media file in Windows 7 or in Windows Server 2008 R2:

http://support.Microsoft.com/kb/981880

Your response is very important for us to ensure a proper resolution. Please get back to us with the information above to help you accordingly.

In the future if you fall on any question relating to Windows, please do not hesitate to post your request here on Microsoft Community, we will be more than happy to help you.

Can not backup on external hard drive telling me ' (class not registered (80040154 x)).

I saved on this disc hard before that there is a lot of space on the left, but it is fair to give me the error class not registered (0 x 80040154)

Hello

1 did you changes to the computer before the show?

2. you are trying to perform the automatic backup in Windows Backup and Restore feature?

3. Once you get this error message?

4. What is the operating system installed on the computer?

5. What is the brand and model of the hard drive?

Method 1:

Put the computer to boot and search for the issue.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

Note: once you are done with the boot, follow step 7 of article to put your computer to normal startup.

Method 2:

Perform a SFC scan on your computer. Consult the following link:

How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

http://support.Microsoft.com/kb/929833

See also:

Set up or change automatic backup settings

http://Windows.Microsoft.com/en-us/Windows7/set-up-or-change-automatic-backup-settings

http://Windows.Microsoft.com/en-us/Windows7/set-up-or-change-automatic-backup-settings

Backup and restore: frequently asked questions

http://Windows.Microsoft.com/en-us/Windows7/back-up-and-restore-frequently-asked-questions

http://Windows.Microsoft.com/en-us/Windows-Vista/back-up-and-restore-frequently-asked-questions

I hope this helps.

Error code 80040154, Please HELP!

Hi, guys. I just joined because I can't seem to find a solution for the problem that seemed to just start today... and I don't know much about computers except how to cause problems!

I currently have a laptop with Windows Vista Home Premium Service Pack 2 and running a 32-bit operating system.

I just installed Norton 360 Version 4 on the computer yesterday, and that's when my problems began. I don't know if I'm having a conflict with the anti-virus program and windows, so Windows is having the problem.

The thing is, Windows Defender will not download updates, and does not update Windows. It was working fine before, but now it seems that it is having serious problems.

When I try with Windows Update, I get this: "code 80040154."

When I try it with Windows Defender, which tells me that in the Security Center, is obsolete and should be checked for updates, I get this: "error found: code 0 x 80040154."

Does anyone have this problem? If so, how it was fixed? And please, try to explain as clearly as possible, because I think I could have found the answer somewhere else here, but I did not understand what the devil posters spoke.

Thank you!

veesis1 wrote: I have the same error code displayed with Windows Update, but install the updates of Windows Defender. I had Norton Antivirus and it has expired, so I bought Webroot. Webroot recently expired, so I downloaded Avast! In my case, Windows Update has not worked for at least 6 months...

Should have replaced free NAV before your subscription or trial period expires (and you must have run the Norton Removal Tool before installing a replacement AV app, too). Then you would have replaced the Webroot request before that your subscription has expired or the free trial period.

See...

Help: I got hacked. Now what should I do?
     http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows. Please note that a repair installation (upgrade AKA on-site) will NOT fix it!

HOW to do a clean install of Vista: section "If you want to reinstall Windows Vista by running a new installation...". "of http://windows.microsoft.com/en-us/windows-vista/Installing-and-reinstalling-Windows-Vista

Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the next page before connecting the machine to the internet or one local network (i.e. other computers) otherwise and before using a flash drive or the SD card that is not brand new, or has not been freshly formatted:

4 steps to help protect your new computer before going online
     http://www.Microsoft.com/security/pypc.aspx

Tip: After getting the computer fully patched, download/install KB971029 manually: http://support.microsoft.com/kb/971029

NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free and download/run the removal tool before installing updates, Windows Service Packs, or updates IE and before installing your new anti-virus application (which will require WinXP SP3 must be installed).

Norton Removal Tool
     FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

McAfee Consumer product removal tool
     http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

See also:

Risks & benefits of P2P file sharing
http://www.Microsoft.com/protect/data/downloadfileshare/filesharing.aspx
http://blogs.technet.com/MMPC/archive/2008/10/06/the-cost-of-free-software.aspx

Measures to help prevent spyware
http://www.Microsoft.com/security/spyware/prevent.aspx

Measures to help prevent computer worms
http://www.Microsoft.com/security/worms/prevent.aspx

Avoid fake security software!
http://www.Microsoft.com/security/antivirus/rogue.aspx

If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Error 80040154 when checking for updates.

Original title: Windows could not search for new updates. Windows Update has encountered an unknown error: Code 80040154.

Update Windows. Error code: 80040154. Also, cannot connect to Windows Live Messenger, because of the same error Code.

Nashon123,

Try to run the tool components reset Windows Update:
http://support.Microsoft.com/kb/971058

Make sure that your computer's date, time, and time zone are correct.

If this post can help solve your problem, please click "Propose as answer" If you find it useful, mark it as useful by clicking the 'Vote as useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

When I try to run microsoft difficulty I get: Error Code: 0 x 80040154

I downloaded Microsoft fix it. Wehn I try to run a fix I get the error Code: 0 x 80040154. How can I fix it?

Hello Jascar,

Thank you for visiting the website of Microsoft Windows Vista Community. The question you have posted is related to a Fix - It utility and would be better suited to the community of Fix - It. Please visit the link below to find a community that will provide the support you want.
http://social.Microsoft.com/forums/en-us/fixitcenter/threads

Best regards

Matthew_Ha

What is 80040154 means?

Remember - this is a public forum so never post private information such as numbers of mail or telephone!

Ideas: what is error 80040154 means and how can I solve this problem?
- You have problems with programs
- Error messages
- Recent changes to your computer
- What you have already tried to solve the problem
0 x 80040154 class or interface not registered or there is a corrupted database log

I suggest that you first clean boot system configuration:

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

Do step 1: perform a clean boot

How to configure Windows XP to start in a "clean boot" State

Use the guided help or method 2: manually from XP with a clean boot

IF a 3rd party firewall is used, make sure that the native Windows Firewall is now on.
(Control Panel > Windows Firewall)

Download now and Save the Fixit on this page: How to reset the Windows Update components
Once the download is complete, close all open programs and browsers.
Now run the Fixit while the system is connected to the internet.
Select aggressive mode .
Reboot system when the Fixit is finished running.

Cancel the Clean boot steps you have done previously and then restart once more.
IF a 3rd party firewall is installed, make sure it is on now.

Is the update error resolved?

MowGreen Services update - consumer safety

Error when you try to launch VFP6: 0 x 80040154

OLE error code 0 x 80040154: class not registered

I get this error message when launching a program of vfp6. Don't know what that meant.

Hello JoelGuzman,

See if the following using your question:

Article number: 201191 - you receive a "0 x 80040154 (class not registered)" error message when you register an ATL Server
http://support.Microsoft.com/kb/201191

This may help:
http://social.msdn.Microsoft.com/forums/en-us/visualfoxprogeneral/thread/35a85fea-BBF6-422A-8346-204a0f7d16d0

You would be better served to put your question in the forum below:
http://social.msdn.Microsoft.com/forums/en-us/visualfoxprogeneral/threads

Thank you

Marilyn

error 80040154 - Windows update code does not

Hello

So annoyed! I hope someone can help. I tried many options and nothing seems to work to disable windows Defender to rename the temporary folder. I had no joy...

Can someone shead light!

Thank you very much

Hi Beisilk,

·         When you get this error 80040154?

·         What do you mean by disable windows defender to rename the temporary folder?

·         Is - this windows vista or windows 7?

·         Is - this 32-bit or 64-bit windows?

To disable Defender windows following the steps as shown below;

Enable or disable the windows Defender

http://Windows.Microsoft.com/en-us/Windows-Vista/turn-Windows-Defender-on-or-off

How to ask a question

http://support.Microsoft.com/kb/555375

Reply back with more information for you to help

Error occurred when searching for new updates - code 80040154

Windows Vista Service pack 2 32-bit operating system

Windows Update can search for updates, get the error code 80040154

Windows Defender can't check the updates of definition - error code 0 x 80244001

McAfee can also get updates

Also get some strange moment of operation online. Click on a link and nothing happens, right click and can open the same link in a new tab.

Thank you

You may receive an error message that contains the code "0 x 80246008" when you try to download the updates on the Microsoft Windows Update Web site or the Microsoft Update Web site

http://support.Microsoft.com/kb/910337>

http://support.Microsoft.com/kb/921129/en-us

0 x WU_E_PT_SOAPCLIENT_INITIALIZE 80244001 even SOAPCLIENT_INITIALIZE_ERROR - the SOAP client initialization failed, perhaps because of the failure of an installation of MSXML.

Consult the below Microsoft article and try the steps mentioned and check if it works.

How to troubleshoot Windows Defender definition update

http://support.Microsoft.com/kb/918355/en-us>

There is a very strong possibility that the problem is due to an infection.

Scan your computer now online!

WinXP -online Windows Live Safety Center scanner 'Protection':http://onecare.live.com/site/en-us/center/howsafe.htm The Windows Live Safety Center 'Protection' scan is forWindows XP only.

Vista or Win7 (butnot 64-bit Vista or Win7 64 bit) => this scanner instead:http://onecare.live.com/site/en-us/center/whatsnew.htm

Several posters in this focus group reported that the malware has been removed using the parser above.

Others have used SUPERAntiSpyware (SAS) and/or of Malwarebytes' Anti-Malware (MBAM) to remove malware.

There is a free version:

http://www.SUPERAntiSpyware.com/

Also free, Malwarebytes' Anti-Malwarehttp://www.malwarebytes.org/mbam.php

Unexplained computer behavior may be caused by deceptive software

http://support.Microsoft.com/kb/827315

Error code 80040154

I am trying to download updates and I keep getting this error code 80040154. My computer will not update anything at all.

Hi jajoey,

Please see the thread with a similar problem and fix possible:

http://social.answers.Microsoft.com/forums/en-us/vistawu/thread/5fb2d1a7-65f3-47d3-8b98-b215c205b7a5

I hope this helps!

Debra
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

80040154

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