8600 pro won't print on both sides

Product: HP Officejet Pro 8600

Model: N911a

Duplex unit installed

Operating system: Windows 7 Home Premium

The 8600 duplexer not to drive the paper during printing initial or simplex aside.  The paper is pulled a roll of picking directly above the paper tray until it reaches the rollers right behind all of the print head.  This group of roll, also known as the wheels is trailing edge of the journal once the first side printing is completed.  It's the wheels that "grow" paper in the duplex unit.  I suggest clean you the pinch group of roller with a Q-Tip and a little alcohol that they are cleaning the ink and paper dust.  See the video on how to clean the rollers (including the duplexer rollers) on the support Web site.

Tags: HP Printers

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