8620 print any materials other than test page
Hi all
Just hung up a 8620 on wireless and everything communicates and the printer test pages work fine. The question cannot print other documents, it goes to the printer says print then does not. It's with anything other than diagnostic pages printed from HP or coil the printer test page.
It shows in the coil and then disappears, never to be printed. I signed up for ink instant is this cause a problem? This shouldn't be something I need to go into windows to repair. I ran the fix HP software that it says that the printer is not yet on the network, but prints the test pages, as is recognized by all programs. Printer is set as default as well printer. May need to return this thing, I need it for my business and my other printer never had these problems. It's instant ink which was interesting for me.
Hi TACFirearms,
Welcome to the Forums of HP Support! I see your will HP Officejet 8620 does not print it goes to the spooler and then stops, I would like to return to the top and print, but require a bit more information:
1 it IS all programs or a certain?
2. What is your current version of the Windows operating system?
3 have you tried to plug in a USB key?
4. do you get an error message when you try to print?
If you have a Windows operating system later than XP, please start here: HP print and Scan Doctor- it was designed by HP to provide users with troubleshooting and problem-solving features needed to solve many common problems encountered with HP print and scan products related to Windows computers.
Please let me know what the PSDR find, I'll watch for your reply.
Thank you
Tags: HP Printers
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