8770w: hp elitebook 8770w warranty

Hi all!

I had a 8770w has last week, still under warranty hp. If I want to improve the memory, I have to disassemble the laptop. A hp technician told me that if I do this, the laptop will lose the guarantee of hp. Is this fair? So how could I upgradde memory? Call the technician on site?

Please give me the answer. Thank you very much!

1. guarantee is not void if you open Notepad and improve memory yourself as long as there is no damage to the unit

2. If you want to contact HP and then ask HP Certified Engineer doing the same thing, this can be done as well

Hope this helps, for other queries in response to the post and feel free to join us again

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K N R K

Although I am an employee of HP, I speak for myself and not for HP

Tags: Notebooks

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