EliteBook 8540p: HARD drive, out of warranty failure

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• The urge to Ultrabook 6 problem with recovery after failure of hard drive (out of warranty)

  Hello

  Please can someone tell me if it is true that to use HP factory recovery disks, hardware must be exactly the same as when purchased.

  After hours wasted trying to get the recovery disks to work, I find myself with the same "failed to retrieve @ screen and some unnecessary lines of code."

  In reading the various posts, it seems that I have a replacement for HP HARD drive of the same type that came with the computer. If this is the case, then the links on the support pages should say this before I have pay £39 for a set of disks.

  For me, a hard drive is a hard drive. I replaced a drive fried (1 month out of warranty expires) with a good brand replacement, but larger. Disks won't load.

  However, I could load W7 form an iso file and get that to work. I need the recovery because I do not know how to configure raid which allows the QuickStart on this laptop, and I don't have the time or no further inclination to make it work.

  Partly a rant, sorry, but I'm wrong, and is there a solution?

  Concerning

  I have seen others with this problem. Unfortunately, the only working solution, I remember the top was where a guy removed the player cache Msata, ran recovery then reinstalled.

  On a single charge of Win 7 I think you could install the Intel Quick Start software, then use it to activate the quick start. I have more a laptop Win 7 with Msata to test, but I remember the software could be opened from the icon beside the system clock and used to toggle the quick start.

• defective hard drive out of warranty

  I want to install a new hard drive in my 4 years old Mac Mini. It is out of warranty. The hard drive has failed. Installation seems pretty easy, but once I have change the old hard drive with the new, how to restore the internet of the OS. I don't have a recovery disk.

  Assuming that your model never came with a DVD of recovery:

  Clean Install of El Capitan on a new disc

  1. Restart the computer. Immediately after the chime, press Command + Option + R until a globe appears.
  2. The Utility Menu appears in 5 to 20 minutes. Be patient.
  3. Select disk utility, then click on the continue button.
  4. When loading disk utility, select the drive (generally, the entry Out-bumpy) in the list aside.
  5. Click the Partition tab in the main window of disk utility. A panel will fall.
  6. Set the GUID partition scheme.
  7. Define the type of Format Mac OS extended (journaled).
  8. Click on the apply button, then click the fact when it is active.
  9. Quit disk utility and re-enter the Utility Menu.
  10. Select reinstall OS X and click on the continue button.

  This should install it the version of Mac OS X that has been previously installed when the computer was new.

  [Permission to use any part of the foregoing has been granted by khati, exclusively, to theratter.]

• hard drive 3 days out of warranty failure

  Hey I'm after a bit of advice on what to with my laptop that I am 3 days out of warranty and the hard drive has failed just could someone advise me, what are the chances to honor the warranty on my hp laptop

  I look forward to your replies
  Mick

  Hello

  Thanks for posting.

  Unfortnetly the user forums is managed by HP customer like you and me for the most part, so the chances of a person has been able to help in this case is quite thin. Your best bet is to phone HP numbers are here and tell them about this problem, if you are not with them. You can try and ask to speak with there customer service, these are the people who have the most power in call centers, so if you ask them nicley they may be able to help.

  Once more I do not work for Hp if it is something puerley I mean you could get somwhere.

  Good luck.. Keep us on how you can

  James

  EDIT: You may also be able to contact higher than people such as managers of customer service by selecting the option of the company instead of support afer by selecting your country and language from the link above, once you have done this, you can select Executive Director email or the comments button General according to which country you are in.

• Test hard drive HP Pavilion g6 failure

  Hello!

  My HP laptop has stopped working, I cannot get into windows, but can reach diagnostic tests to the boot sequence.

  The following text was reporeted on a fast hard drive test:

  Smart Check: PAST

  Short-DSN: FAILURE

  FAILURE ID: 9U0AJM-63570E-MFPX0J-60WH03

  PROD ID: B1J44EA #UUW

  Hard drive 1

  Test drive: FAILURE

  I guess I need to replace the hard drive?

  Kind regards

  BigRedMachine

  Hello

  Unfortunately, it seems that you will need to replace the HARD drive - the error code for short drive Self Test (DST) would indicate that hard is defective and must be replaced.

  The disc is a warranty item, so if your laptop is still under warranty, contact HP (with the error code 24 characters) and arrange for the replaced disk - you can check your warranty status here.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

  Kind regards

  DP - K

• Hard drive replacement and warranty question Portege and Tecra models

  Good afternoon

  I'm hoping for a little clarity if a laptop warranty is invalidated if the hard drive is replaced for another title of model/difference. The company that I work buys models Tecra and Portege for these last years, if we decide to buy more large hard disks and get our IT Department install them will be that gap in the agreement of guarantee with Toshiba?

  I talked to Toshiba and they were a little gray in their response. They said that, if you didn't damage the laptop, it should be fine, but if you send it as an unrelated question, with what they can carry out repairs on the laptop if the hard drive does not match the orgional one provided...

  Can somone if this is the case? It seems ridiculous that you would not be able to replace the drive even if bought from an official and used dealer in a corporate environment.

  Kind regards

  Jonsey

  As much as I know RAM and HDD upgrade do not negate the warranty. For many models of laptops, you can find instruction how to do this. It is described in the document of the user s manual or you can find short videos on Toshiba documents (knowledge base).

  Even on this forum in the USER SELF REPLACEMENT section you will find instructions how to replace the hard drives.

  What you can also do is to contact the nearest Toshiba authorized service provider and check what they say on this subject.

• HP elitebook 2530p: hard drive error

  My elitebook 2530p says non system disk or disk error. I changed the hard drive of the diving with installed on Windows 7 starter. But the same problem of disc errror coninued. I run the hard drive, running-in and start test, but failed. When you press on the lower part of the bios it says bios corrupted or missing. What would be the best solution? need your help. Thank you

  hayford84 wrote:

  My elitebook 2530p says non system disk or disk error. I changed the hard drive of the diving with installed on Windows 7 starter. But the same problem of disc errror coninued. I run the hard drive, running-in and start test, but failed. When you press on the lower part of the bios it says bios corrupted or missing. What would be the best solution? need your help. Thank you

  So you took out the hard drive and put in a new hard drive?

• Security of the data to hard drive replaced under warranty

  My laptop is fixed by virtue of the extended due to a hard drive failure warranty. HP has no problem, replace the defective drive. However, I asked that they return the drive failed for me, because it contains personal data and I want to make sure it is properly destroyed. They refuse to send me the original drive, unless I have pay $290 for it. Otherwise they will simply ship the laptop to me not repaired.

  I am very hurt to her comfortable while simply trust that the reader will be well destroyed. I hear too many stories on data personal discs playing in landfills or elsewhere. I don't know that it would happen to HP, but then I don't know it won't, either, and it is not a value of potential risk.

  Does anyone know what HP is doing to "destroy" a hard drive? Alternatively, anyone has any advice on how to convince HP to return my hard drive of origin for no additional cost, as it should be without me having to jump through hoops?

  I can assure you that all personal data is secure when HP parts for refurbished devices used. HP treats thousands of thousands of pieces per day. Unless your failed hard drive is labeled "TOP SECRET" noone will give him a second glance. It merely add to the line, dismantled and the parties go into hp quality tests where they create parts for refurbished devices. The trays are too sensitive for them to be swapped around without a clean room. They are destroyed. probably thrown in a dumpster somewhere. Once that any type of dust gets on the trays the discs are unreadable, even if they have been good before he was saying-assembled. It is not cost-efficiant to slow production just to get the trays on a hard drive in a clean room. It is easier to throw away them and have a machine to replace

• HP 2000: Hard drive short DST check - failure

  A ran a diagnostic equipment and received the message...

  ID of congestive M4UF88 - Q 6, 2847 - MFGJXG - 60WB03

  product ID EOP73UA #ABL

  I have no idea what that means!

  Is my bread cell phone. I can't on my account admin, only one guest.

  I lose and it is better to set?

  Thanks for any help

  Hello

  The error code 24 characters is a disk failure short self-test and would indicate that hard is defective and must be replaced.  This is also consistent with the problems you describe.

  If you want to replace it yourself, it is quite inexpensive - a brief guide on this is below.

  The player at the link below is an example of one that would be perfect for your laptop.

  Hard drive 500 GB

  The procedure to replace the hard drive starts on Page 54 of your maintenance & Service Guide.

  As you have upgraded to Windows 10 and as long as the previous installation of Windows 10 had activated Ok after the upgrade, you can simply use another PC to create the installation media for Windows 10 and then perform a new installation - it is all detailed in the guide on the following link.  Note: On the activation screen, select "I don't have a product key" - Windows will activate automatically once installation is complete.

  http://www.howtogeek.com/224342/how-to-clean-install-Windows-10/

  Regarding the existing personal folders on the failed disk, one possibility would be to place it in an external enclosure - is an example of the link below - connect to another PC and see if you can access your files.

  External 2.5 HARD drive caddy ".

  Kind regards

  DP - K

• Satellite L70-A-109: is-replace HARD drive empty my warranty?

  Hello

  I bought a Toshiba Satellite L70-A-109, but I would like to replace the HARD disk with a disk hard solid state
  Now replace the drive HARD void my warranty?

  I can replace the ram and I see that the ram and HARD drive are under the same door

  Also if I can replace it without voiding my warranty where can I find the drivers?

  It seems, for my model, that there is no drivers well think I find the drivers for the normal series of L70 - A
  those are the same?

  I hope toshiba can help me with this question...

  Replacing the HARD drive does not affect the warranty.
  Here all the details and instructions how to replace the HARD drive
  [Toshiba Satellite C70 / C75 / C70D / C75D / L70 / L70t / S70 / replace drive HARD S70t | http://aps2.toshiba-tro.de/kb0/CRU3703HG0000R01.htm]

  > I find the drivers for the normal series of L70 - those who are the same?
  Did you find another Satellite L70-A-xxx model on the page of the Toshiba UE driver?
  I imagine that you didn t.

  You'll find drivers choose L70 - A short numbers and additional satellite as PSKNEE, PSKN2E, etc.
  At the bottom of the unit, you will find a label providing different numbers.
  There is also a number something like this: + PSKNEE-00D003BT +.
  It's _Model_ part number and in this case to get the drivers, you need search satellites L70 - A PSKNEE.

  Hope you know how to search the drivers now.

• Satellite U500 - where to get a new HARD drive during the warranty?

  Hello world

  I bought my Toshiba Satellite U500 some months in London, and a few days ago my hard drive starts to give me a such difficulties that do not correctly read and given the weird sounds. And finally at boot up to yesterday, its giving me this message "Pri Master hard disk: extended S.M.A.R.T. Status BAD, Backup and replace, press F1 for cont...» »

  Now, I realized that I need a new HD and that one is not usable. What I was wondering, is it possible to keep in touch no matter what service provider Toshiba in order to get the new HD cos this machine is almost brand NEW.

  Can someone give me an advice what to please, it would be much appreciated.

  Thank you

  Hi Edward_4,

  I agree with you. You need a new HARD drive as soon as possible because it s not recommendable to record data on a failed HARD drive.

  In any case, it should t be a problem. You must contact an authorized service provider and explain the situation. Technicians can order a new HARD drive for you and Exchange. This should be free, because your laptop is under warranty so it s age of a few months.

  On the Toshiba site is a list of all s ASP. This seems to be your interlocutor ;)
  http://EU.computers.Toshiba-Europe.com > support & downloads > find an authorized service provider

• NB550D - replace the RAM or HARD drive without voiding warranty?

  Hello!

  I noticed, that generally, Toshiba users replace their HARD drives and RAM memory without voiding the warranty.

  But I'd be happy to get official confirmation if NB550D netbook.
  Can I pass without problem, my material in this model?
  If it is relevant, I'm of the Poland.

  Thank you in advance!

  Hi dude

  Since it is only a user to user forum you will get no official confirmation here
  But you're right. The RAM and HDD Upgrade or replacement will not void the warranty.
  These pieces are extensible, and as much as I know that is mentioned in the user manual.

  Greetings

• NB200-10 - new hard drive and media test failure

  We have 2 NB200 if we take hardrive out 1 and in the other data on the disk will be lost.

  I mounted new NB200-10z hardrive when turn on I get the error message 'media test check the cable to break. There is no cable as hard drive just plugs into t he average new hard drive is faulty?

  > f we take hardrive out 1 and in the other data on the disk will be lost

  Of course, you won't lose any data. If only you don't drop it on the ground. :)

• EliteBook 8570p: hard drive: quick test failed

  Hi, I did a quick test on drive, but he can't.

  Below the results:

  Error ID: M09K3S 1PQ836 MFKSXF 60 T 203

  Product ID: A1L15AV

  500 GB

  In your opinion, is it necessary to change the hard drive? Is there another solution?

  Thank you

  Hi @87Federr!

  I'm sorry to say this, but your drive has failed and you need to replace it with another, which is the meaning of this error code of 24 characters.

  You always have access to the data stored on the disk? If you do, then save as much information as possible and look for a replacement drive. If the product is still under warranty, you can contact support, but in case you have no guarantee and you would like a guide to replacing the hard drive yourself – please let me know.

  I hope this helps and good luck!

• H8-1414: boot diagnostic hard drive test fail with "FAILURE ID: 90EF6C-00811-9XPK0K-60RC03.

  I ran diagnostic quick test for my hard drive boot and he responds with the message

  "FAILURE ID: 90EF6C-00811-9XPK0K-60RC03.

  Could someone tell me what the error id code?

  Thank you!

  Thanks to anyone who might help. I bought a new hard drive today and I'm about to install. Best wishes to all!