895cse will not print red or yellow

Arrested 895Cse print any color (white). I put in new cartridge. Now, it will print blue but not red or yellow (again just empty). Black is fine.

OK, a few things to check - I would start with the date on the cartridge as described in this document.  A few years ago, I ran across a major retailer who had long expired cartridges for sale, they probably would have questions right out of the box.

Although it is possible, this could be caused by a printer hardware problem that is less likely, that all colors are driven by a single chip driver.  It woud not likely that two of the colors fail but cyan would still print as a result of the failure of the electronics.

A way to check the cartridge would be as follows: remove the cartridge and gently pat dry the nozzles on a wet tissue.  A good cartridge would have strong cyan, magenta and yellow stripes.  If your cartridge only displays a task strong cyan, with a bit of magenta and yellow, then maybe it's the problem.

If the task of cartridge shows not all colors there are a possible (but maybe temporary) solution.  Put a little folded paper towel in the bottom of a cup and drop of the cartridge on paper.  (That would be the same orientation that would be the cartridge in the printer).  Pour in hot water to a depth of about 1, 5-2 "and let the cartridge to soak for about ten minutes.  After soaking, remove the cartridge and gently dry the electric contacts with a fluffy - a coffee filter works well.  Replace the cartridge in the printer and try to print the page of diagnosis as described in this document.

Tags: HP Printers

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