9.1 - multiple formats without audio update

Since the last update. Oddly enough, I had to redo the link again many my video clips.

However, I was invited the following audio error...

audio.jpg

MOV files, as well as several other formats (.mp4, .mpeg, .avi) read as a video only - it seems to omit the audio portion of video files?

The strange thing is when I try to re - import the clips into my video project is only imported without audio.

But if I slip and fall, it works.

any ideas?

Hello

I tried to decipher what is happening with this issue; It seems to be very environmental. You can try the following:

(1) delete all files cache and accelerator - CFA, PEK, IMS and files in the folder media Cache (CMPD extension). Do it with closed first, from the Explorer. The location of the file cache may vary if you have changed this preference, but by default are in C:\Users\username\AppData\Roaming\Adobe\Common.

(2) rename your media folder containing files that fail to import.

(3) open your project 9.0 original once again (not the one previously converted).

Let us know your results.

Colin

First Pro EQ

Tags: Premiere

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