9.5.5.316 Acrobat crashes randomly on Terminal Server in Windows 2008 R2

Similar Questions

• Acrobat for the Terminal Server: Options and licensing

  Hi team,

  We need adobe Acrobat Professional for Terminal Server. Need us about 5 licenses for team A.

  Now the total number of Terminal Server users is 20, but only members of the team need to users of Adobe Acrobat pro i: e 5

  (1) first we can deploy Adobe acrobat Pro in a terminal Server 2012

  (2) how does the license

  
  Could you please tell me my options.

  Thank you

  Hello

  Please see Acrobat on Terminal server license

  Kind regards

  Sheena

• Acrobat crashing at random times

  I have a user who has Adobe Acrobat Standard.11. Fully patched.  Windows 7 Ultimate SP1.  The app crashes several times a day.  I tried the repair installation, uninstallation and reinstallation, more variety 'solutions' I thought that may have addressed the issue, that I found via Google.  My last effort was to clean up the system and re - build.  We still get crashes.  There is a window indicating that adobe Acrobat stopped working and event ID 1000 is logged.  Here are some samples:

  The failing application name: Acrobat.exe, version: 11.0.10.32, time stamp: 0x547e97af

  Name of the failed module: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86

  Exception code: 0xe06d7363

  Offset: 0x0000c42d

  ID of the process failed: 0x273c

  Start time of application vulnerabilities: 0x01d05a77b876cfa2

  The failing application path: C:\Program Files (x 86) \Adobe\Acrobat 11.0\Acrobat\Acrobat.exe

  Path of the failing module: C:\Windows\syswow64\KERNELBASE.dll

  Report ID: 2a417dbe-c66c-11e4-ba9b-28e347012b85

  The failing application name: Acrobat.exe, version: 11.0.10.32, time stamp: 0x547e97af

  Name of the failed module: Acrobat.dll, version: 11.0.7.79, time stamp: 0x536b80ff

  Exception code: 0xc0000005

  Offset: 0x000bacac

  ID of the process failed: 0x1e70

  Start time of application vulnerabilities: 0x01d05a7a16199610

  The failing application path: C:\Program Files (x 86) \Adobe\Acrobat 11.0\Acrobat\Acrobat.exe

  Path of the failing module: C:\Program Files (x 86) \Adobe\Acrobat 11.0\Acrobat\Acrobat.dll

  Report ID: c3197c83-c66d-11e4-ba9b-28e347012b85

  The failing application name: Acrobat.exe, version: 11.0.10.32, time stamp: 0x547e97af

  Name of the failed module: Acrobat.dll, version: 11.0.7.79, time stamp: 0x536b80ff

  Exception code: 0xc0000005

  Offset: 0x0017d4e9

  ID of the process failed: 0xee4

  Start time of application vulnerabilities: 0x01d05a868a48e65e

  The failing application path: C:\Program Files (x 86) \Adobe\Acrobat 11.0\Acrobat\Acrobat.exe

  Path of the failing module: C:\Program Files (x 86) \Adobe\Acrobat 11.0\Acrobat\Acrobat.dll

  Report ID: c695068d-c6a1-11e4-8b76-28e347012b85

  The failing application name: Acrobat.exe, version: 11.0.10.32, time stamp: 0x547e97af

  The failed module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

  Exception code: 0xc0000005

  Offset: 0x585ba5cb

  ID of the process failed: 0x345c

  Start time of application vulnerabilities: 0x01d05ab0f8bdf3dc

  The failing application path: C:\Program Files (x 86) \Adobe\Acrobat 11.0\Acrobat\Acrobat.exe

  Path of the failing module: unknown

  Report ID: 7c715b1b-c6a5-11e4-8b76-28e347012b85

  The failing application name: Acrobat.exe, version: 11.0.10.32, time stamp: 0x547e97af

  Name of the failed module: Acrobat.dll, version: 11.0.10.32, time stamp: 0x547e9795

  Exception code: 0xc0000005

  Offset: 0x000bdcbc

  ID of the process failed: 0 x 2138

  Start time of application vulnerabilities: 0x01d06005e39c7a5e

  The failing application path: C:\Program Files (x 86) \Adobe\Acrobat 11.0\Acrobat\Acrobat.exe

  Path of the failing module: C:\Program Files (x 86) \Adobe\Acrobat 11.0\Acrobat\Acrobat.dll

  Report ID: aed56ff6-cbfd-11e4-8bd2-28e347012b85

  I really need for that to be resolved.

  Brad

  Hey Brad,

  Run the Acrobat cleaning tool to remove all traces of Acrobat:

  Download Adobe Reader and Acrobat cleaning tool - Adobe Labs

  Now install XI Acrobat standard again the link mentioned below:

  Download Acrobat products | Standard, Pro | XI, X

  Now, please check when Acrobat crashes and let me know.

  Kind regards

  Ana Maria

• Firefox26 crashing randomly in Windows 7

  Firefox26 crashes randomly in Windows7 for about a week. I have tried all the following:
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  Sync is disabled. It happens on different Web pages.

  How can this be repaired?

  now, I'm curious to know how it happened - prevented accidents?

• Firefox on Windows 8 crashes randomly

  I have the latest version of Mozilla Firefox on my Windows PC. Mozilla crashes randomly and crashed almost 10 to 20 times last night when my mother was checking his email and Facebook. I went to the about: crashes page and here are the IDS of the reports. Any help would be much appreciated.

  BP-e81e50fa-e71c-4202-A611-36c7b2130222
  BP-f393ac38-97fa-4455-88FC-dd2e92130221
  BP-a47d00bd-9de5-4a63-a5ee-38ab32130221
  BP-3b059c6d-F97C-4ef3-BD22-be2022130221
  BP-15595200-7acc-4a21-84fe-a80c42130221
  BP-de0bf0b0-7bd5-45BC-A472-ab21d2130221

  I use Windows 8 with an AMD Radeon HD 6XXX/7XXX card and felt the constant system crashes (i.e., Blue Screen of Death) using Firefox 19 before finding this thread. Return to 18.2 Firefox has worked perfectly - thank you very much for providing relief, because I thought that I had to reinstall my OS.

• Firefox crashes several times a day. I haven't found one yet. It crashes randomly, I guess.

  Firefox crashes. I think that Facebook is still running. I tried in safe mode and with all plugins disabled but it keeps crashing randomly. A few days without accidents at all. A few days three crashes in one minute.

  This seems to have solved the problem:

  Repair of TCP/IP stack for use with Vista or 7 options.

  Start - all programs - accessories and do right click on command prompt, select "Run as Administrator" to open a command prompt.

  Restore the default install WINSOCK entries: netsh winsock reset catalog

  Reset the battery TCP/IP IPv4 default installation. netsh int ipv4 reset reset.log

  Reset the battery TCP/IP IPv6 default installation. netsh int ipv6 reset reset.log

  Reboot the computer.

• Skype crashes randomly 8.1 Windows Pro

  I'm having a problem where my Skype crashes randomly on my computer at work.

  This is what makes it very frustrating to use. My guess is it's a video driver problem but I downloaded a new driver for it already.

  Here is the information from my event viewer.

  Event ID: 1000

  Source: Application error

  Name of the failing application: Skype.exe, version: 7.1.0.105, time stamp: 0x54c25acc
  
  The failed module name: AMDh264Enc32.dll_unloaded, version: 1.0.0.1, time stamp: 0x50d22611
  
  Exception code: 0xc0000005
  
  Offset: 0 x 00006620
  
  ID of the process failed: 0 x 1248
  
  Start time of application vulnerabilities: 0x01d0568cf71d80f0
  
  The failing application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
  
  Path of the failing module: AMDh264Enc32.dll
  
  Report ID: b42b49c6-c29d-11e4-be8e-180373b05a9b
  
  Faulting full name of the package:
  
  

  Try to remove/rename the file AMDh264Enc32.dll .

  http://community.Skype.com/T5/Windows-desktop-client/Skype-crashes-video-driver/m-p/3602167#M297129

• Skype crashing randomly

  Since some updates my Skype crashes randomly every few minutes.

  It started with the following symptom: whenever my woud disk HARD secondary spin up because I navigated to it in Windows Explorer when Windows Explorer and Skype would freeze and then finally Skype would break, release of Windows Explorer.

  I changed the HARD drive forever and Skype still crashes randomly, even when I'm not using it but just it open in the background. Sometimes it works fine until half an hour before crashing, it takes less than a minute sometimes for her crashing again after the reboot.

  I tried to completely reinstall Skype (including remove the Skype of AppData folder) but it has not fixed the accidents (a new installation of Skype with an existing user is annoying as hell, you will hear the DING almost constantly while it receives all messages passed...).

  I have attached the report of the Windows event log below.

  Thanks in advance for a solution.

  Try first update your NVIDIA driver:

  http://www.GeForce.com/drivers/results/96885

• Skype crashes randomly every few minutes.

  Hello

  I have problem with my Skype for about month. IM using latest version of Skype. But it crash randomly every 5 to 40mins. It just stop responding. This is the screenshot of my event log.

  Any help is very apraciated!

  Thank you

  Windows 8.1

  

  What I don't know, but you can try with an older version of Skype.

  http://community.Skype.com/T5/Windows-desktop-client/Skype-crashing-constantly/m-p/3956293#M341659

• Laptop crashing randomly while game

  Hey,.

  I usually use my for cell phone games on. I played a lot of games and when Im done with the game I uninstall it. I tend to play online MMO and I was playin sleep since March and started playin World Of Warcraft has recently also. However, lately, the laptop crashes randomly when reading and my games and then sometimes struggled to turn back on.

  I was wondering if it was an internal error with the fan, because it's very hot, or if I need to update the graphics drivers so it doesn't crash. I don't really know how to solve the problem and I can play games for 5 minutes before the laptop crashed and turns off.

  Hi Jack

  It will be interesting to know what model of laptop you have. I presume that it is typical of overheating problem. When the temperature of the material is essential the laptop turns off simply without any warning. The same thing happens to you?

• Computer crashes randomly - no entry in Event Viewer

  Computer starts up fine, but crashes randomly. Sometimes, when it's just the office with AVG running, other times sound when Remote Desktop on the server MYOB or using IE or Chrome or Outlook etc.
  Checked event viewer, nothing is there that refers to a form any error. Makes me think that it is a hardware failure.
  Our building had a power outage over the weekend and when we came back on Monday all computers had been transformed and displays the 'Boot normally, etc. safe mode"because they had lost power while remaining on.
  All except a computer seemed to recover properly. I have since replaced the power supply with a spare part and ran fine without freezing for almost an hour under duress (50 to 100% most of the time) with flash player in Chrome, IE and Outlook running, Windows Media player runs a long video SD and a few other somewhat cpu intensive programs.

  I have an Asus P5Q - VM with an Intel Pentium E5200 and 2 x 1 GB DDR2 - 800 MHz.
  A Seagate 250 GB HDD and a bootable CD/DVD drive.
  I replaced the power supply and it would freeze again. Then, I replaced the motherboard and I have yet to install it correctly but it's already freezing. I ran Memtest86 and it passed.
  I'm now beginning to think, it's the RAM (will do much more repetitive memory tests) or the CPU. But the CPU seems to act right, change of voltage as it changes frequency to save energy.

  This is XP SP3, and yes I have a real Installation CD.
  I also installed Windows 7 to find it still hangs, so I eliminated the software.

• Windows 7 Starter crashes randomly, closed hard solves the issue.

  Original title: blocks window

  I have stater Windows 7, when I start my computer laptop is beginning normly nothing the problem initially, but there automatically block in any time my system will totally freeze I can't do anything after that I have forcefully press the power button then reboot my system then it is labour good.i have kaspersky small office installed antivirus on my laptop security I've also done a complete analysis of the system but the result is no threat found and also complete analysis of the system of antivirus for malware but the result is no threats found s Malwarebyte so I don't know what the exact problem, I I also clean my drive temp and temporary internet files. so please help me.
  Thank you

  Hi Anish,

  I ask you to answer a few questions, so that we can diagnose this problem properly:

  1. have you made changes on the computer before this problem?

  Please refer to the following link and perform all the steps in the section: my computer hangs or crashes randomly.

  Crashes Windows or freezes
  http://support.Microsoft.com/kb/2681286/en-us

  Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

   

  Warning: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  See the Event Viewer for the exact error message or code, and the cause of the problem. Please let us know the same thing.

  a. click on the Start button.

  b. Type in the Event Viewer, in the search field.

  c. this will bring up the box of Event Viewer . Click to open the Event Viewer.

  d. in the left pane, expand Windowslogs.

  e. click the application log and syslog, one after the other. Select the first event in the log, and then use the arrow keys to scroll down. Most of your event will be in training. Maybe you will see yellow warnings or errors in red. If you see a red error, you can double-click on it to bring it and copy the contents into a document.

   

  Please get back to us with the results.

• my laptop crashes randomly

  I have a laptop Samsung NP-RV509-A06IN. It crashes randomly. I don't even no error messages. I just need to force to stop it. This is not accurate as when im browsing or as im, listening to music, happens at any time.

  Hi Chandra,

  I suggest to follow the steps in the following article and check to see if that does the trick:

  Crashes Windows or freezes

  http://support.Microsoft.com/kb/2681286

   

  Important: While running scan on the hard drive if bad sectors are found on the hard drive when scanning try to repair this area if all available on which data may be lost.

  Hope this information helps. Let us know if you encounter problems under Windows in the future. We will be happy to help you.

• Windows Explorer (file) crashes randomly without reason in windows 8

  Specifications of the computer:

  CPU: 2.00 GHTz DUal Core CPU (not overclocked)
  Video: NVidia GT610 1 GB Galaxy
  On-board sound
  Hard drives: three drives of 160 GB
  Explorer Windows seems to crash randomly during operations of files on internal disks or outside of any kind. All controls and system disks come out without any problems whatsoever, and I'm pretty well versed in computers and operating systems, so I'm at a loss on what could be the issue.

  Hello

  Please, try the command SFC/scannow in the administration command prompt and see if that helps.
  Hope this helps, good luck :)

• I installed an update and now my Adobe Acrobat crashes

  I installed an update he says was necessary and since I installed the update Adobe acrobat crashes the version of Adobe Acrobat, I use is Adobe acrobat pro DC can someone please advise on what to do I just paid for this service and I was not able to use it because of the constant crashing

  Hi Thomas Dolan,

  Please refer to this link and follow the steps in troubleshooting mentioned: System Windows fix errors, freezes | Adobe software .

  Also please try to repair the installation by navigating to the help > repair installation.

  Could you please let us know the version of the OS on the system?

  When exactly acrobat crashes? Fact it crash when you try to launch acrobat or when you try to open a PDF file?

  Concerning

  Sarojini