Acrobat crashing at random times

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  For several months now, Firefox has been crashing at random times. I've been ignoring most of the time, but it's happened more often these days, so I finally want to try to understand what is happening. I guess it has to do with the add - it and the extension of the conflict, but if so, I don't know which ones, and I don't know how to read the crash reports. I tried the update of Firefox (as well as my Add-ons and plug-ins) several times, but it did not help. And as far as I know, it doesn't seem to be something specific causing accidents. Sometimes, this will happen when I go to a Youtube link, and sometimes it's going to happen when I'm in the middle of reading plain text. And sometimes, when I don't do anything.

  I am currently using Firefox 24.0 on Windows 7 Pro 64 bit. I run malware scans regularly with MBAM and SUPERAntiSpyware, which none have done anything malicious in the recent past. Here is my latest 5 crash reports:

  Crash ID: bp-50ab1ac1-15de-440c-8470-7b74a2141006
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  Any help would be greatly appreciated. Thank you!

  Separate the issue;
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  Plug-ins installed

  Adobe Shockwave for Director Netscape plug-in, version 12.1
  Adobe Shockwave for Director Netscape plug-in, version 12.0.3.133

  Having multiple versions of a program can cause problems.

• All the applications in the creative cloud crashes at random times. Always worked very well, now he doesn't. [was: crashing]

  All the applications in the creative cloud crashes at random times. Always worked very well, now he doesn't. It crashed just before I updated, and after that I just updated. Photoshop, illustrator, After Effects, first everything crashing. Adobe pretty edgy.

  Please contact our staff of support directly by following this link: contact Adobe customer service.

  For more information, please visit: FAQ: how to contact Adobe for support?

• My Firefox keeps crashing at random times and becomes more common

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• Firefox hangs at random times

  Firefox crashes at random times (especially when java or flash is launched), especially after some time
  killing a process plugin-container doesn't release not firefox, firefox trial of murder is the only solution for now
  I have catchy to launch ff console and use ff until is freezes, but no error is printed in the console or in the file wiritted when its freezes ecept standard warns and massages, I used "firefox & > ~ / temp/firefoxcrashlog.log.

  but I have firefox causing g and used until freez and look what I got

  hav0ck@hssm:~$ firefox -g
  GNU gdb (Ubuntu/Linaro 7.4-2012.04-0ubuntu2.1) 7.4-2012.04
  Copyright (C) 2012 Free Software Foundation, Inc.
  License GPLv3+: GNU GPL version 3 or later <" rel="nofollow">http://gnu.org/licenses/gpl.html>
  This is free software: you are free to change and redistribute it.
  There is NO WARRANTY, to the extent permitted by law.  Type "show copying"
  and "show warranty" for details.
  This GDB was configured as "i686-linux-gnu".
  For bug reporting instructions, please see:
  <" rel="nofollow">http://bugs.launchpad.net/gdb-linaro/>...
  Reading symbols from /usr/lib/firefox/firefox...(no debugging symbols found)...done.
  (gdb) start
  Function "main" not defined.
  Make breakpoint pending on future shared library load? (y or [n]) n
  Starting program: /usr/lib/firefox/firefox
  [Thread debugging using libthread_db enabled]
  Using host libthread_db library "/lib/i386-linux-gnu/libthread_db.so.1".
  [New Thread 0xb4132b40 (LWP 6922)]
  [New Thread 0xb3221b40 (LWP 6923)]
  [New Thread 0xb26ffb40 (LWP 6924)]
  [New Thread 0xb1d3ab40 (LWP 6925)]
  [New Thread 0xae4ffb40 (LWP 6938)]
  [New Thread 0x9f3ffb40 (LWP 6939)]
  [Thread 0xae4ffb40 (LWP 6938) exited]
  [Thread 0x9f3ffb40 (LWP 6939) exited]
  [New Thread 0xae4ffb40 (LWP 6940)]
  [New Thread 0x9f3ffb40 (LWP 6941)]
  [New Thread 0xa00fdb40 (LWP 6942)]
  [New Thread 0x90efeb40 (LWP 6949)]
  [New Thread 0x902ffb40 (LWP 6950)]
  [New Thread 0x8fafeb40 (LWP 6951)]
  [New Thread 0x8f2fdb40 (LWP 6952)]
  Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
  Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
  [New Thread 0x8a6e0b40 (LWP 6975)]
  [Thread 0x8fafeb40 (LWP 6951) exited]
  [New Thread 0x8fafeb40 (LWP 6976)]
  [New Thread 0x886ffb40 (LWP 6977)]
  NOTE: child process received `Goodbye', closing down
  [Thread 0x8fafeb40 (LWP 6976) exited]
  [Thread 0x886ffb40 (LWP 6977) exited]
  [New Thread 0x873ffb40 (LWP 6991)]
  [New Thread 0x886ffb40 (LWP 6992)]
  [New Thread 0x8fafeb40 (LWP 6993)]
  [New Thread 0x86efeb40 (LWP 6994)]
  [New Thread 0x85affb40 (LWP 6997)]
  Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
  [Thread 0x85affb40 (LWP 6997) exited]
  Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
  Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
  Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
  Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
  Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
  [New Thread 0x85affb40 (LWP 7171)]
  [Thread 0xa08feb40 (LWP 6934) exited]
  [New Thread 0xa08feb40 (LWP 7172)]
  [Thread 0xa08feb40 (LWP 7172) exited]
  Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
  [New Thread 0xa08feb40 (LWP 7210)]
  [New Thread 0x9067cb40 (LWP 7220)]
  [New Thread 0x9e0ccb40 (LWP 7222)]
  [New Thread 0x8ea6fb40 (LWP 7223)]
  [New Thread 0x898ffb40 (LWP 7224)]
  [New Thread 0x898aeb40 (LWP 7226)]
  [New Thread 0x8985db40 (LWP 7229)]
  [Thread 0x918ffb40 (LWP 7219) exited]
  [New Thread 0x918ffb40 (LWP 7251)]
  [New Thread 0x81fb0b40 (LWP 7684)]
  Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
  [Thread 0x81fb0b40 (LWP 7684) exited]
  [Thread 0x85affb40 (LWP 7171) exited]
  [New Thread 0x85affb40 (LWP 7708)]
  [Thread 0x85affb40 (LWP 7708) exited]
  [New Thread 0x85affb40 (LWP 7714)]
  [New Thread 0x81fb0b40 (LWP 7724)]
  [New Thread 0x8138ab40 (LWP 7729)]
  [Thread 0x81fb0b40 (LWP 7728) exited]
  [New Thread 0x81fb0b40 (LWP 7734)]
  [Thread 0x81fb0b40 (LWP 7734) exited]
  [New Thread 0x81fb0b40 (LWP 7735)]
  [Thread 0x80b89b40 (LWP 7740) exited]
  [New Thread 0x81fb0b40 (LWP 7744)]
  [New Thread 0x80b89b40 (LWP 7745)]
  [Thread 0x80b89b40 (LWP 7751) exited]
  [New Thread 0x80b89b40 (LWP 7753)]
  [New Thread 0x706ffb40 (LWP 7754)]
  [New Thread 0x85affb40 (LWP 7846)]
  NOTE: child process received `Goodbye', closing down
  Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
  [Thread 0x706ffb40 (LWP 7844) exited]
  [Thread 0x85affb40 (LWP 7846) exited]
  [Thread 0x80b89b40 (LWP 7845) exited]
  [New Thread 0x80b89b40 (LWP 7911)]
  [Thread 0x80b89b40 (LWP 7911) exited]
  [New Thread 0x80b89b40 (LWP 7912)]
  [New Thread 0x85affb40 (LWP 7913)]
  [Thread 0x85affb40 (LWP 7913) exited]
  [Thread 0x80b89b40 (LWP 7912) exited]
  Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
  [New Thread 0x80b89b40 (LWP 7917)]
  Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
  [New Thread 0x85affb40 (LWP 7954)]
  [Thread 0x85affb40 (LWP 7954) exited]
  Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory
  [New Thread 0x85affb40 (LWP 7964)]
  [Thread 0x85affb40 (LWP 7964) exited]
  [Thread 0x80b89b40 (LWP 7917) exited]
  [New Thread 0x80b89b40 (LWP 8013)]
  [New Thread 0x85affb40 (LWP 8014)]
  [New Thread 0x706ffb40 (LWP 8015)]
  [Thread 0x706ffb40 (LWP 8015) exited]
  [Thread 0x80b89b40 (LWP 8013) exited]
  [Thread 0x85affb40 (LWP 8014) exited]
  [New Thread 0x85affb40 (LWP 8016)]
  [Thread 0x85affb40 (LWP 8016) exited]
  [New Thread 0x85affb40 (LWP 8018)]
  [New Thread 0x80b89b40 (LWP 8019)]
  [New Thread 0x706ffb40 (LWP 8020)]
  [Thread 0x80b89b40 (LWP 8019) exited]
  [Thread 0x706ffb40 (LWP 8020) exited]
  [Thread 0x85affb40 (LWP 8018) exited]
  NOTE: child process received `Goodbye', closing down
  [Thread 0x81fb0b40 (LWP 7755) exited]
  [New Thread 0x81fb0b40 (LWP 8062)]
  [New Thread 0x81fb0b40 (LWP 8114)]
  [New Thread 0x81fb0b40 (LWP 8151)]
  [Thread 0x81fb0b40 (LWP 8151) exited]
  NOTE: child process received `Goodbye', closing down
  [Thread 0x85affb40 (LWP 8123) exited]
  [New Thread 0x85affb40 (LWP 8158)]
  [New Thread 0x81fb0b40 (LWP 8159)]
  [Thread 0xa00fdb40 (LWP 8113) exited]
  [Thread 0x81fb0b40 (LWP 8159) exited]
  [Thread 0x85affb40 (LWP 8158) exited]
  [New Thread 0x85affb40 (LWP 8167)]
  [New Thread 0x81fb0b40 (LWP 8172)]
  [Thread 0x81fb0b40 (LWP 8172) exited]
  NOTE: child process received `Goodbye', closing down
  [New Thread 0x81fb0b40 (LWP 8175)]
  [New Thread 0xa00fdb40 (LWP 8176)]
  [Thread 0xa00fdb40 (LWP 8176) exited]
  [Thread 0x81fb0b40 (LWP 8175) exited]
  [Thread 0xa08feb40 (LWP 7210) exited]
  [New Thread 0xa00fdb40 (LWP 8190)]
  [New Thread 0xa08feb40 (LWP 8191)]
  [Thread 0x85affb40 (LWP 8167) exited]
  NOTE: child process received `Goodbye', closing down
  [New Thread 0x85affb40 (LWP 8614)]
  [Thread 0x85affb40 (LWP 8614) exited]
  [New Thread 0x85affb40 (LWP 8618)]
  [Thread 0x85affb40 (LWP 8618) exited]
  [New Thread 0x85affb40 (LWP 8619)]
  [Thread 0x85affb40 (LWP 8619) exited]
  [Thread 0x90efeb40 (LWP 6949) exited]
  [Thread 0xa00fdb40 (LWP 8190) exited]
  [New Thread 0xa00fdb40 (LWP 8621)]
  [New Thread 0x90efeb40 (LWP 8622)]
  [New Thread 0x85affb40 (LWP 8623)]
  [New Thread 0x81fb0b40 (LWP 8624)]
  [New Thread 0x6faffb40 (LWP 8626)]
  [Thread 0x6faffb40 (LWP 8626) exited]
  [New Thread 0x699ffb40 (LWP 8627)]
  [Thread 0x699ffb40 (LWP 8627) exited]
  [Thread 0x916ffb40 (LWP 8112) exited]
  [Thread 0x90efeb40 (LWP 8622) exited]
  [Thread 0x81fb0b40 (LWP 8624) exited]
  [New Thread 0x81fb0b40 (LWP 8629)]
  [Thread 0x81fb0b40 (LWP 8629) exited]
  [New Thread 0x81fb0b40 (LWP 8634)]
  [New Thread 0x90efeb40 (LWP 8635)]
  [Thread 0x90efeb40 (LWP 8635) exited]
  [New Thread 0x90efeb40 (LWP 8643)]
  [New Thread 0x916ffb40 (LWP 8662)]
  
  (firefox:6918): libnotify-WARNING **: Failed to connect to proxy
  [New Thread 0x699ffb40 (LWP 8663)]
  [Thread 0x699ffb40 (LWP 8663) exited]
  [Thread 0xa00fdb40 (LWP 8621) exited]
  [New Thread 0xa00fdb40 (LWP 8702)]
  [New Thread 0x699ffb40 (LWP 8703)]
  [Thread 0x699ffb40 (LWP 8703) exited]
  NOTE: child process received `Goodbye', closing down
  [Thread 0xa00fdb40 (LWP 8702) exited]
  [New Thread 0xa00fdb40 (LWP 8737)]
  [New Thread 0x699ffb40 (LWP 8738)]
  [Thread 0x699ffb40 (LWP 8738) exited]
  [New Thread 0x699ffb40 (LWP 8739)]
  [Thread 0x699ffb40 (LWP 8739) exited]
  [Thread 0xa00fdb40 (LWP 8737) exited]
  [Thread 0x81fb0b40 (LWP 8634) exited]
  [New Thread 0x81fb0b40 (LWP 8787)]
  [Thread 0x81fb0b40 (LWP 8787) exited]
  [New Thread 0x81fb0b40 (LWP 8790)]
  [New Thread 0xa00fdb40 (LWP 8791)]
  [Thread 0x81fb0b40 (LWP 8790) exited]
  [New Thread 0x81fb0b40 (LWP 8792)]
  [New Thread 0x699ffb40 (LWP 8793)]
  [New Thread 0x68fffb40 (LWP 8807)]
  [Thread 0x68fffb40 (LWP 8807) exited]
  [Thread 0x699ffb40 (LWP 8793) exited]
  NOTE: child process received `Goodbye', closing down
  [New Thread 0x68fffb40 (LWP 8815)]
  [New Thread 0x699ffb40 (LWP 8816)]
  NOTE: child process received `Goodbye', closing down
  
  Program received signal SIGPIPE, Broken pipe.
  [Switching to Thread 0xb26ffb40 (LWP 6924)]
  0xb7fdd424 in __kernel_vsyscall ()
  (gdb) 

  The reset Firefox feature can solve a lot of problems in restaurant Firefox to its factory default condition while saving your vital information.
  Note: This will make you lose all the Extensions, open Web sites and preferences.

  To reset Firefox, perform the following steps:

  1. Go to Firefox > help > troubleshooting information.
  2. Click on the button 'Reset Firefox'.
  3. Firefox will close and reset. After Firefox is finished, it will display a window with the imported information. Click Finish.
  4. Firefox opens with all the default settings applied.

  Information can be found in the article Firefox Refresh - reset the settings and Add-ons .

  This solve your problems? Please report to us!

• Acrobat crashes each time after language change once

  Hello

  I use Adobe Acrobat Pro 11.0.14 on W7_64. A few days ago I connected to my computer via desktop remotely from a non EN-US keyboard and used the computer with Acrobat with this keyboard layout.

  Since then, whenever I open Acrobat, disappears from the Windows language bar and Acrobat crashes, sometimes recovers from this state after 10 minutes, sometimes I need to put an end to the force. When I change the focus to any other application, the language bar returns. This occurs even when no document is open.

  I thank very you much for your time and your help.

  Hi berkerp92790610,

  Open Acrobat, go to the Help menu and repair the installation.

  If the problem persists try the troubleshooting steps in this document KB system errors to troubleshoot Windows, freezes | Adobe software.

  Kind regards
  Nicos

• Hi .___Vista crashed a few times, then don't load in front of Microsoft Corporation at the beginning of the load upward. How can I solve this problem?

  system crashed a few times and gave windows normally load or run the Startup Repair tool. I tried to start up normally, but never loaded past screen of Microsoft Corp.  A repaired several times and charged a charge repair screen that once finished, restarted the laptop and vista as normally. But even once she kept at random crashing.  However, after a few times doing this repair, at the launch of the service, he went to repair Viao tools. My experience is somewhat limited, so would not recover the C drive or perform a full recovery.

  I can get it to boot in safe mode, but it does not create a restore point or going to a restore point when I go into Control Panel.  It doesn't even have a tab on the system protection on the main system settings protection program.

  Can anyone help? We have never had any problems with this laptop in over a year. Have software anti-virus, spyware and adware checks regulalry while it was strange it just started crashing.

  I thank in advance

  my perfume

  Restart your computer and press the F8 key until you reach the Advanced Startup Options menu. Perform the following steps:

  1. Select the safe mode with command prompt.

  2. at the command prompt , type sfc/scannow (there is a space between the c and /).

  Dena
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• BlueScreen - Windows 7 stop and restarts at random times

  Someone knows how to solve a problem with Windows 7 Pro - blue screen?  The shutdown of the PC at random times.  I restored it to an earlier date and who has yet to solve the problem.

  Signature of the problem:

  Problem event name: BlueScreen

  OS version: 6_1_7600

  Service Pack: 0_0

  Product: 256_1

  Hello

  You can solve this a bit on yours with these little free programs.

  1. use BlueScreenView read minidumps and note the BCCode or stop codes, the Cause and
  the time.

  2. run MyEventViewer and look for entries at the same time or a second (or almost) before the BCCode
  or stop the BlueScreenView Codes.

  3. look for the code on FaultWire - ago usually excellent solutions.

  0x00000000 to 0x00000003F
  http://www.faultwire.com/solutions_index/fatal_error-1.html#IssueList

  0 x 00000040 to 0x0000007F
  http://www.faultwire.com/solutions_index/fatal_error-2.html#IssueList

  0 x to 0x000000BF 00000080
  http://www.faultwire.com/solutions_index/fatal_error-3.html#IssueList

  0x000000C0 to 0x000000FF

  0x00000100 or higher
  http://www.faultwire.com/solutions_index/fatal_error-5.html#IssueList

  4. position the BCCode or stop Codes, settings, the Cause and related information in a message
  detailed in this forum for assistance.

  ---------------------------------------------------------------------------

  It is an excellent tool for displaying the blue screen error information

  BlueScreenView scans all your minidump files created during 'blue screen of death' crashes, and
  Displays information about all accidents of a table - free
  http://www.NirSoft.NET/utils/blue_screen_view.html

  MyEventViewer can be verified at the time of the blue screen (BSOD) within a second or so of the
  time of the BSOD to provide more information about the possible cause - see TIP)

  MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
  TIP - Options - Advanced filter allows you to see a period of time instead of the whole of the record-
  Set it for a bit before and after the time of the BSOD.
  http://www.NirSoft.NET/utils/my_event_viewer.html

  =============================================

  Here is the example of the usefulness of BlueScreenView - it is small and automatic so very easy to use.
  With time MyEventViewer TRICK is very simple to check when the BSOD.

  Partial screenshot of BlueScreenView (first 1/2 page)

  

  ============================================
  
  Partial Screen Shot of BlueScreenView (second 1/2 page)

  

  =======================================================

  Double-click the line to dump high component file or file - properties with it highlighted.

  

  =======================================================

  Double click on the bottom panel line of file name or file - properties with it highlighted.

  

  I hope this helps.
  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Distiller will suddenly end/crash the * SECOND * time I open a file for conversion to PDF.

  The subject says it all: Distiller will suddenly end/crash the * SECOND * time I open a file for conversion to PDF.

  But I think I have an idea why this is happening. In general, I use Distiller to convert EPS or PS files as PDF files. In addition, almost without fault, I incorporate the required (only of Type 1) fonts directly in files EPS/PS (using the required format to PFA) so no local fonts on my computer are needed to be looked at to distill in to be embedded in the file PDF. they are already in the EPS/PS files.

  But yesterday, I tried to convert EPS/PS files to PDF using Distiller in which I had NOT embedded fonts Type 1 (PFA format, of course) in the source of EPS/PS files. All first this conversion would work (in which I select "open" and choose an EPS/PS file for conversion), but after this initial conversion, the * SECOND * time I clicked "Open" the file, Distiller would immediately close/crash.

  Then, I searched the web for answers and discovered that some people have trouble distilling to initialize if all their computer system fonts were read-only. So I went back to my EPS/PS files and embedded fonts Type 1 (PFA format) required in them and then - as if by magic - distill worked without a hitch: I could open and convert any number of them in succession, with distilling never close / crashing.

  Then, I found the reason why distilling had been crashing at the second attempted to open a file (once again, simply by pressing the "open" button to find a file to convert, * no * after selecting a file) must have something to do with distilling scanning fonts installed on my computer, when there was no PFA font incorporated to make reference to , and a read only font on my system was the cause of the problem. However, I have looked in both places of logic where my fonts must be located (c:\psfonts and c:\windows\fonts), but found * no. attributes * files fonts defined in 'read only' so, I'm stumped.

  I use Distiller Pro 10.1.1316 (acrodist.exe) on a machine to earn 8.1. I found similar positions, which dates back to 2004, about Distiller crashing immediately after opening when certain fonts are read-only; I haven't found a post about anyone successfully using Distiller to convert EPS or PS to PDF and then have the program crash when the "Open" button is pressed subsequently. The clues, anyone?

  Background: Distiller Server is a product discontinued long - ago - use of Distiller server is now simply prohibited, and LiveCycle PDF Generator is available for servers.

  Since you are not using Distiller Server and this forum is essentially abandoned, I recommend that you try the Acrobat - forum creation (etc.) instead.

• Acrobat crashing since 9.4.1 update

  I'm getting errors similar to the one below since installation the 9.4.1 patch on Acrobat Pro.  I can't perform actions within the program, same "help > about" the application crashes.  The errors only occur when the user running the program is not running as an administrator (i.e. limited user/no running the high program).  Administrator accounts have no problem launching and using Acrobat.  Errors occur in XP and 7 (x 86).  On XP, the error is posted on the DEP, 7, DEP is not meant at all.  The material is the same on both machines (information system under the error).  Someone saw this and anyone can offer me a software patch or workaround that does not disable DEP or running the application as an administrator?

  Note, I have no problem with 9.4.1 on the drive, its impact only on the pro version.

  Thanks in advance to anyone who can help us with that.

  Matt

  ERROR:

  Log name: Application
  Source: Application error
  Date: 2010-11-19 09:44:51
  Event ID: 1000
  Task category: (100)
  Level: error
  Keywords: Classic
  User: n/a
  Computer: xxxxxxxxx
  Description:
  The failing application name: Acrobat.exe, version: 9.4.0.195, time stamp: 0x4c9b3d14
  The failed module name: Updater.api_unloaded, version: 0.0.0.0, time stamp: 0x4c9b3922
  Exception code: 0xc0000005
  Offset: 0x6ba2709d
  ID of the process failing: 0xf80
  Start time of application vulnerabilities: 0x01cb87f84f7ff879
  The failing application path: C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe
  Path of the failing module: Updater.api
  Report ID: 8ff305f9-f3eb-11df-bc39-005056c00008

  SYSTEM INFORMATION:

  
  Name of the operating system: Microsoft Windows 7 Enterprise
  OS Version: 6.1.7600 Build 7600 n/a
  OS manufacturer: Microsoft Corporation
  OS Configuration: Member workstation
  OS Build type: multiprocessor Free
  Registered owner: xxxxxxxxx
  Registered organization:
  Product ID: xxxxxxxxxxxxxxxx
  Original installation date: 08/12/2009, 15:30:31
  Starting system: 11-18-2010, 14:27:15
  System manufacturer: Dell Inc..
  System model: OptiPlex 740 improved
  System type: X 86-based PC
  Processor (s): 1 processor installed.
  [01]: x 64 family 15 model 107 Stepping 2 AuthenticAMD
  ~ 2300 Mhz
  BIOS version: Dell Inc. 2.2.4 03/11/2009
  Windows directory: C:\Windows
  System directory: C:\Windows\system32
  Starting device: \Device\HarddiskVolume2
  Local system: en - us; English (United States)
  Input locale: en - us; English (United States)
  Time zone: (UTC-05:00) Eastern Time (US & Canada)
  Total physical memory: 1 982 MB
  Available physical memory: 837 MB
  Virtual memory: Max size: 3 965 MB
  Virtual memory: available: 2 417 MB
  Virtual memory: in use: 1 548 MB
  Office (s) swap file: C:\pagefile.sys
  

  Hi Matt,

  Have you found a solution to this problem in which Acrobat crashes after update 9.4.1. If this isn't the case, I would like to share a possible solution.

  Most likely, the problem is that for the four files (Escript.api authplay.dll, Air\nppdf32.dll and Browser\nppdf32.dll), BuiltIn\Users not having to read and execute permissions. You can open and change the permissions for each file manually or you can do the same by using a built-in windows utility 'icacls'.

  Assuming that you have installed Acrobat in the default directory i.e. C:\Program Files\Adobe..., you will need to run following 4 commands BACK to repair file permissions. Commands are, that you can run one by one in the administrator command prompt window.

  XP: Start-> Run-> type 'CMD' and press enter

  On Vista\Win 7: start-> type 'CMD', right-click on "Cmd.exe" and select "run as administrator".

  ICACLS "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\EScript.api" / grant Builtin\Users:RX / t

  ICACLS "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\authplay.dll" / grant Builtin\Users:RX / t
  ICACLS "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Air\nppdf32.dll" / grant Builtin\Users:RX / t
  ICACLS "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Browser\nppdf32.dll" / grant Builtin\Users:RX / t

  Once you have run the four commands as on the screenshot above, restart your computer and start Acrobat. I hope that it will now work without crashing.

  Please let me know if this information has helped you.

  Concerning

  Shashi

• Firefox crashes at random. Affected PC together. Something is accessing the hard drive

  Firefox crashes at random. Impossible to move on the screen, select all functions, cancel or enter data

  Affected PC together. Can't do anything on the PC.

  Something is accessing the hard drive. Hare drive the LED flashes quickly it's a running process.

  Shows details of the system;

  Plug-ins installed

  Shockwave Flash 11.2 r202
  Shockwave Flash 19.0 r0

  Shockwave Flash 19 is not compatible with your system.
  Remove all Shockwave flash.

  Flash Player (Linux) Version 11.2.202.540
  
  https://www.Adobe.com/products/flashplayer/distribution3.html

• Request master password at random times

  request password to master at first, with just enough delay to be annoying, then seemingly random times asking once again, if you just cancel firefox continues to be merrily along, a feature really annoying

  This can also occur if you use the synchronization.

  The synchronization used in Firefox 34 version then use password manager to store the name (e-mail) and password to use to connect to the synchronization server.

  Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem.

  • Put yourself in the DEFAULT theme: Firefox/tools > Modules > appearance
  • Do NOT click on the reset button on the startup window Mode safe
  • https://support.Mozilla.org/KB/safe+mode
  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes

• Firefox crashes all the time

  Crash-ID: bp-fed83257-3040-448a-8863-4eb8d2150618

  Can not do anything, crashes all the time after opening

  Hi, according to engineers at mozilla to research in the associated bug report, this accident is probably caused by malicious software that is active on a system.

  so, please run a full scan of your system with security tools like the free version of malwarebytes, adwcleaner, & kaspersky security scan.

  Fix Firefox problems caused by malicious software

• I just upgraded to Thunderbird 31.3.0 (on Windows 7). Now I can no longer launch Thunderbird. This shows only the Mozilla Crash Reporter every time.

  I just upgraded to Thunderbird 31.3.0 (on Windows 7). Now I can no longer launch Thunderbird. This shows only the Mozilla Crash Reporter every time.

  How do I recover from this?
  

  Is it possible to revert to a previous version?

  You can download the previous version of . mozilla.org and install it. After that revert to your previous version, you can check your incident reports to see what was causing the problem via help-> troubleshooting information...

• Firefox crashes almost every time that I try to attach a document. Why?

  I just had a new PC from Dell XPS Dimension w/Win 8.1. She doesn't have Firefox, so I downloaded (version 29.0.1).

  Almost every time that I try to attach a document, for example, a photo or other file, Firefox crashes. The accident occurred when I double-click on the directory or folder that contains the document I want to join. I presented in reports half a dozen incidents in recent days.

  Instead of double-click, I tried everything just clicking once on the button that appears when I OPEN request to attach a document. This reduces the frequency of accidents, but did not eliminate them.

  Accidents that occurred when I was trying to attach a document to an email in yahoo mail. The accidents have also occurred when I was trying to add a photo to an article I wrote for Examiner.co using their publishing tool.

  I just changed from Windows XP. DO Firefox crashed when I tried to do in XP.

  I tried to reproduce the problem in Internet Explorer 11, which came with my PC. I was not able to reproduce the problem with the Explorer.

  What is going on?

  I could not identify a reason for the accident. Now, I try to reproduce your crash on Yahoo for the setting of a document.
  Other users have reported than the update of Java fixed the problem. _{(reference: https://support.mozilla.org/en-US/que.../949408)} Please update Java in the current version

  • https://www.Java.com/en/download/

  You can also download CCleaner to destroy things that are no longer necessary and can cause problems. Just use the Windows section, do not delete anything since Firefox while CClaner because it can screw with your installation of Firefox.

  • https://www.Piriform.com/CCleaner

  EDIT: Thank you to fill out a bug if the steps above do not work
  In following one of your incident reports, you can file a new bug (example: https://crash-stats.mozilla.com/repor.../203cb33a-9193-4586-b7dd-79d0a2140529) scrolling up to the where it says
  Bugzilla | File this bug in Firefox | Core | Plugins | Tools
  Select Firefox. a new window load, you need to create a Bugzilla account to fill out a bug report. Once you have done this, simply fill out the description of the best that you can. Please try to be as detailed as possible. What were you doing in the crash, how many times it happens, etc. because this will help the developers.