9, no activation of Captivate

I have paid the license but do not have a license number so I can't use Captivate. I need help.

Well cordially

Helene Brandt

Hi HeleneJ,

My apologies for the inconvenience caused, I moved this discussion back to forum download, installation, commissioning .

As you have purchased a subscription do not a serial number to activate your product instead you will need your ID(email address used for purchasing the subscription) Adobe to activate it.

Activation problems I would recommend your do Learn how to enable or disable Adobe applications

If you get any specific error messages Veuileez take a screen shot of it and fasten it here. See,FAQ: how to capture and after a video screen or blow?

Just in case this is due to some activation preventing connection error, see also Advanced solutions to errors in connection with Adobe Creative Cloud and Creative Suite applications

You can also consult the frequently asked Questions FAQ for Adobe Captivate

Waiting for your response.

Tags: Adobe

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