962 Printer Spooler Dell all-in-One turned off.

When I try to print, it comes back with the spooler is turned off.

Then I find that it does not find the printer to print.

However, I can scan from the printer to a file and that works very well.  The fax seems to work, too.

I have unplugged, rebooted the whole system several times.

I inserted the original disk and reinstalled the printer thinking that a driver is missing.

I have Windows 7 and nothing has changed so far.

Solution?

I suggest that you see the advice of PudgyOne in this thread of community Dell:

http://en.community.dell.com/support-forums/peripherals/f/3528/t/19306940.aspx .

Tags: Windows

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