9930 restatring blackBerry Smartphones blackberry bold problem

Hello

I recently bought a blackberry bold model 9930 and am facing a problem with restarting the device again and again on his own initiative. All the patches?

Concerning

Sunny

Hi sunny3788

If all fails, then yes the next option is to /Reload updating your software, you can perform a clean reload by following this knowledge base:

KB11320  : How to perform a reload of the own software BlackBerry Device using BlackBerry desktop software for windows.

 

Or you can download a fresh OS pack from your vendor and install it on your device. To do this:

1. find your carrier (Verizon) and download the OS you want from here and install on your PC or computer laptop carriers

  • (Make sure you download for the same model you have)

2. download and install the latest version of BlackBerry desktop by BlackBerry desktop software software

  • Then using software office perform your full backup of your device.

3. go in C:\Program Files Research In Motion\AppLoader. (For Vista or Windows 7 64-bit, the path will be C: > Program Files x 86 > common files > Research In Motion > AppLoader) double-click on Loader.exe.

Upgrade will continue then after Installation of the new OS restore your BlackBerry Desktop backup

Software.

But before any update your device backup.

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