BlackBerry smartphones "BOLD" problem Calendar Sync with PocketMac and Desktop Manager 4.6

# The RIM case: 5499753

I have 4 email addresses attached to my BB "BOLD".
When I go into Options / Advanced / Default Services / calendar, I have 4 entries (all e-mail addresses).

If I go to calendar, Options, there are all of an additional entry in "Default device" 4 as well as e-mail addresses.

Regarding the calendar by address entries, it is divided as follows:

Email 1) 1
E-mail 2) 0
Email 3) 50
Default device) 38
Email 5) 0

When I try to synchronize, the desktop software sees only the #3 email that is my rogers.blackberry.net with 50 entries and sync in Outlook, resulting in a loss of events in my Outlook on my desktop. All events are still in bold.

I can not also move all the elements of the default device and assign it to the category E-mail no. 3, which reduced from 38 to 37 and from 50 to 51.
Once you have received an entry on the device, you cannot change the e-mail addresses associated with the event.

Removing the servicebooks (CICAL all) the default device entry has the combined entries.

Once the service books are sent to the device, it then splits them again.

This seems to be a problem with the Blackberry "BOLD" operating system, or a problem of service book (since when CICAL service books are deleted, calendar entries all combine for peripheral list by default.)

This also happens on WinXP with 4.6 DM, is not platform specific.

OS: 4.6.0.125 & 4.6.0.134 tempted.  Both have the same result.

Just got off the phone with RIM support.

Here is the procedure:

All backup data

Do a thorough cleaning (Options, Security Options, General settings)

Content compression set to disabled

Save the settings

Return to the General settings, Blackberry press button and wipe Handheld.

Load DM and go to the backup/restore, advanced.

Load your backup file.

Restore only the peripheral calendar (drag the calendar on the right)

You should be able to see in the calendar options, device default calendar with all the entries.

Synchronize in Outlook.

At this point, you should have all your entries in Outlook.

Hard Reset (press left ALT + SHIFT RIGHT + DELETE and hold the button until it restarts the device)

Go to the website of your provider BIS and remove all the entries that you want as the default calendar.

Set the date and time on the device.

Turn on the wireless Radio

Return Service directories from the BIS website.

Go to Options, advanced, default Services.

Set default CICAL (this should be the one you really want to like the calendar by default and the only one on the device).

Set the default CMIME if necessary.

Add the e-mail addresses that you deleted on the BIS website.

Return service directories.

You should have all your e-mail addresses and no. peripheral in your calendar, by default.

All entries in the calendar should be associated with the address you chose as the default value.

Resync using DM.

Note - PocketMac 4.1.25 is not supported with the "BOLD".

This creates blockages and major sync issues.

I have run this procedure from a computer running Windows XP with Office 2003.

Tags: BlackBerry Smartphones

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