A blank window appears when I click on help and Support.

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• When I click on help and support in the list programs it does not display anything

  also tried in the search for the control panel box. It's as if there is no

  Hi Mary,

  HHCTRL.ocx should be in C:\WINDOWS\system32, otherwise the C:\WINDOWS\ServicePackFiles\i386 copy in system32 folder, and then try to run the above command to save the file.

  Alternatively, you can extract the file from your installation cd using the following command

  I assume that your CD-ROM drive is d: and you have the windows installation CD in the drive, then you should run the following command.

  Expand D:\i386\hhctrl.oc_ - r c:\windows\system32\hhctrl.ocx

  This will extract the file to the location and once this is done, try to save the file "regsvr32.exe hhctrl.ocx.

  I hope this helps.

• In XP, when you try to click on Help and Support Center, the message to start the service

  Windows XP Professional SP3 32-bit - my help and support center is missing. When I click, it says start the service named 'help and Support '. How do I do that?

  * original title - lack of help and Support Center *.

  Thanks for the help :) Also, when I open my computer or any other program like the trash, the bar on the left side of the screen with the options (i.e., in the trash, which allows me to empty the tray) isn't here... Is there anyway that I can get it? I thought it was something to do with the help and support center, but even after that I got help and assistance, that sidebar is not there...

  For this bar, open desktop (or any other folder). Go to tools-> Folder Options and in the general tab, check the show common tasks in the option box of records under the tasks column. The bar appears.

  I hope that helps!

• blank window appears when you try to install skydrive, wild tangent games app and more... Please help!

  Hi people! OK so I got some problems with my windows 7 dell vostro laptop 1540. I bought a PC game of Wild Tangent, but you have to install their app games before you can download & play the game.

  So I tried to install the soft games and it worked very well, quickly too, but once the window has appeared, it was just empty - completely... nothing on it whatsoever, no error code, nothing. So I've been on wild tangent support and they told me to go to the site intel and run a driver intel update utility, so I did and it came with 4 things (but he not do it automatically, it said that I needed to perform these tasks manually) this is what they have listed:
  • Graphics driver (that's all it says)
  • Intel Chipset software installation utility chipset INF
  • Audio driver for motherboard Intel
  • Wireless (wifi) - dell 1701 802.11b/g/n wireless network card (I tried to install this, but I would not let me)
  • Wired networking - RealTek PCIe GBE family controller

  I have not the first clue how to get all these because I think that some of them were arrested today (my laptop did not have these updates since January 2011) so I tried to research on how to deal with this problem, but unless I do not use the term appropriate for that, there's nothing I can find what looks like this question.
  I would really appreciate comments of a person I am pulling my hair out :(
  Please, please help: (xx
  Jade Fox Dougan

  Hi Jade,.

  Computer laptop Dell Vostro 1540 is not currently available and Dell seems to have ceased to provide the necessary drivers for the PC online.

   
  However, you can contact Dell support and see if they can provide you with the drivers for the PC.

   

   

  Hope the helps of information.

   

  Let us know in case you need assistance on issues related to Windows.

   

   

   

   

• Firefox 32.0.2 - blank window appears when switching to 'Settings', elements is visible there are buttons OK and cancel.

  Windows 7 Ultimate, FF 32.0.2. Nothing else that clickable 'OK' and 'Cancel' buttons is displayed in the parameters window, while everything else in the browser works as it should.

  Help me to solve it? Thank you!

  You have the extension installed Ghostery?

  • [1020685/questions/1020685] The module Ghostery + 31 and newer FF = window white options

• Interruption of the connection to the help and Support window online

  Hi, now my help and support on my laptop with Vista Business 32-bit does not work. He'll never before. When I click on help and support on the start menu and type my question, he said "you have lost your connection using Windows and the Support Web site. Try
  to connect again. "Now, only my help in offline mode is working. And Yes, it is already set to find help online first. (I use my cell phone right now so I don't remember what exact word.) We must first find the database and online help, and it is already set. Indeed, my use the online help to work before, but now it is not and I never change a parameter help and support) there is no problem with my internet connection.

  Hi Trulsbi,
  What type of connection do you have?
  You use a router? If you do, how do you connect? USB, ethernet or wireless?

  This problem may occur if one or more of the following conditions are met:

  • There is a problem with the firmware for your base station.
  • IEEE 802. 1 X authentication is enabled.
  • Your adapter (USB) wireless universal serial bus problems that are related to the USB bus.
  • Your Internet is a DSL connection that uses a Point to support the Ethernet (PPPoE) authentication.

  I know you don't actually lose your connection, but move to make changes to the settings recommended on the article and see if it helps. If it is not the case, change it back to the original settings.

  Here is the complete article, please measures and additional information
  http://support.Microsoft.com/kb/814080

  It will be useful,
  Thank you
  Martin
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• How can I turn on help and support in windows xp?

  After I got a virus and I installed avg virus program to help eliminate the vuris that I wasn't able to go in Help and support. I get a message telling me to activate the program, but he didn't tell me how or where.

  "Help and Support" is a Service that runs under Windows XP.  To enable it, go to the Services Panel:
  Start-> Run-> "services.msc".
  When the window opens, look for the line "Help and Support" and double-click it.
  In the next window that appears, make sure the "Startup Type" is "Automatic" and the "Service status" is "started."  Otherwise, click on the 'Start' button and/or set the Startup Type to automatic.  OK your way out.

  HTH,
  JW

• My w/service pack 3 Windows xp displays data or results in Help and support

  When I open the help and support, any subject; Tools, info from the computer. Glossary Windows, configuration of the system. and or remote assistance and network diagnostics.

  clicking on one of them shows no results - at all, nothing happens. Help.

  I understand that this help and Support Center does not appear.

  It may be that the service has been disabled.

  Follow these steps:

  1. click on the Start button

  2. click on run, type Services.msc

  3. Locate and double click on help and Support

  4. set the startup type to automatic

  5 start the Service

  Restart the computer and check the result.

  Hope this helps

  Post back if necessary

  _______________________________________________________

  If this post can help solve your problem, please click the 'bookmark' or 'Yes' to this message button. By marking a post as answer and/or useful you help others find the answer more quickly.

• Windows 7 "Help and Support" keeps popping up.

  I tried all the things in the virus check to clean start windows 7 to recharge. The help and Support windows keeps popping up. Why can not simply disable the "helpane.exe"? I can't delete it as it is. To do this I'll have to get another computer.  I had to put it in my computer to work with the pop up window, I can't do anything else!

  Well, I encountered this problem and I see a lot of people ask this question, but I understood what my question was, maybe this will help you if you are still having the problem or others have the problem.

  The problem I had is that there is not exactly the impression that "Help and Support" said anything, but it was, he told me that he tried to open an unsupported help file (something that we install shows a help when your connection after a restart file).  So basically, if you use an older program that has files of help that are not supported by Windows 7 or Vista, it comes up with a general help and screen Support saying that he could not open the help file, but not telling me that you or give me an idea as using that file has problems.  I worked a little with our software and knew what help file was being pulled up, I have therefore been able to stop it, but I suggest to check the help files for your software to see which ones that might not work.

  http://support.Microsoft.com/kb/917607/en-us <- this="" is="" supposed="" to="" be="" to="" add="" support="" for="" those="" help="" files,="" but="" i="" just="" ended="" up="" getting="" some="" error="" saying="" there="" was="" a="" problem="" with="" the="">

• The list of search engines appears when I click on the arrow in the search window.

  Search engines are still listed when I access "Change settings of search engine", but do not appear when I click on the arrow in the search box. Other that 'add Firefox support.'

  I beg of you!

  Sirus

• the Task Manager does not appear when right-clicking on the taskbar

  The Task Manager does not appear when right-clicking on the taskbar

  Hello

  It appears when you press ctrl + shift + ESC? It seemed before? You are an administrator on this computer or is it a corporate system?

  If he has suddenly ceased to be available, it's a good sign that you have picked up a virus or some kind of malware. Formal analysis in safe mode is your first line of defense.

  Good luck, Rick Rogers, aka "Crazy" - Microsoft MVP http://mvp.support.microsoft.com Windows help - www.rickrogers.org

• Open with does not appear when I click on a URL in Firefox on my desktop

  Click right 'open with' does not appear when I click on a URL in Firefox on my desktop. The codec-c no longer works with 9 update of Firefox, so I would like to open with Internet Explorer instead until the Codec-C is compatible with Firefox again.

  Add - ons:

  • See-> https://addons.mozilla.org/en-US/firefox/addon/open-in-ie/
  • See-> https://addons.mozilla.org/en-US/firefox/addon/open-with/

  If this answer solved your problem, please click 'Solved It' next to this response when connected to the forum.

  Not related to your question, but...

  You may need to update some plug-ins. Check your plug-ins and update if necessary:

  • Plugin check-> http://www.mozilla.org/en-US/plugincheck/
  • Adobe Shockwave for Director Netscape plug-in: install (or update) the Shockwave with Firefox plugin
  • Adobe PDF plugin for Firefox and Netscape: Installation/update Adobe Reader in Firefox
  • Shockwave Flash (Adobe Flash or Flash): updated Flash in Firefox
  • Next-generation Java plug-in for the Mozilla browser: install or update Java in Firefox

• I can't find a way to sort the records themselves in alphabetical order by name. I speak not in a display mode, but in how they appear when I click on the tab my favorites. Can someone explain to me how to do this.

  I have a lot of issues of brand book with websites contained in each folder. I'm able to sort sites within each folder alphabetically by name, but I can't find a way to sort the records themselves in alphabetical order by name. I speak not in a display mode, but in how they appear when I click on the tab my favorites. Can someone explain to me how to do other than manually by dragging because it is extremely difficult for me, due to the fact that I am with limited movement tetraplegic hand dexterity

  Folders of bookmarks you created are in the folder Menu bookmarks. "Sort" this folder.

  http://KB.mozillazine.org/Sorting_bookmarks_alphabetically

• Accidentally, I used my xp professional on my computer which had xp family on it. my computer says I need to activate windows, but when I click the icon, nothing happens.

  help XP Activation

  Accidentally, I used my xp professional on my computer which had xp family on it.  my computer says I need to activate windows, but when I click the icon, nothing happens.  I can't go back to xp home, he beginning to install on the partition.  How to activate windows when I can't get to the prompt?

  http://www.Microsoft.com/genuine/diag/

  Try this link for activation...

• SE error message "Windows Explorer has stopped working" when you click on network and sharing Center

  Original title: Windows Explorer has stopped working when I click on network and sharing and also...

  Hello technical savvy people!

  Windows Explorer stops working when I click on network and sharing, and also when I click on system.

  -Otherwise, I rarely get this little automatic.
  But when I do she translates these windows endangered; and then I can't find my connection to the local network, or my IP address,
  nor know how my system!

  Can you suggest healings?
  Thank you for your attention,
  marlem388

  Hello

  Were there any changes (hardware or software) to the computer before the show?

  Perform the steps from the link below and see if it helps.

  Error: Windows Explorer has stopped working

  Hope this information helps.