Windows 7 "Help and Support" keeps popping up.

I tried all the things in the virus check to clean start windows 7 to recharge. The help and Support windows keeps popping up. Why can not simply disable the "helpane.exe"? I can't delete it as it is. To do this I'll have to get another computer.  I had to put it in my computer to work with the pop up window, I can't do anything else!

Well, I encountered this problem and I see a lot of people ask this question, but I understood what my question was, maybe this will help you if you are still having the problem or others have the problem.

The problem I had is that there is not exactly the impression that "Help and Support" said anything, but it was, he told me that he tried to open an unsupported help file (something that we install shows a help when your connection after a restart file).  So basically, if you use an older program that has files of help that are not supported by Windows 7 or Vista, it comes up with a general help and screen Support saying that he could not open the help file, but not telling me that you or give me an idea as using that file has problems.  I worked a little with our software and knew what help file was being pulled up, I have therefore been able to stop it, but I suggest to check the help files for your software to see which ones that might not work.

http://support.Microsoft.com/kb/917607/en-us <- this="" is="" supposed="" to="" be="" to="" add="" support="" for="" those="" help="" files,="" but="" i="" just="" ended="" up="" getting="" some="" error="" saying="" there="" was="" a="" problem="" with="" the="">

Tags: Windows

Similar Questions

  • Windows Help and support keeps popping up.

    I have a hp system I used for aroud 2 years. but for these last days, windows help and support keeps popping up. I checked all the keys of the keyboard, tried to reinstall windows, worked well for 2 days, tried safe mode, but the problem doesn't go away. On-screen keyboard in my system shows that the key to the 'window' is pressed permanently, but it is not. Help, please!

    Hello

    1. What is the brand and model of the keyboard?

    2. have you made any changes to the computer?

    3 have you tried the same keyboard on another computer or another keyboard on the HP system to see if the problem occurs?

    Since the question does not appear 2 days after you have reinstalled Windows, it is possible that some changes have caused the problem as recently installed updates.

  • Help and Support keeps appearing

    Help and Support keeps appearing on its own accord and when I click on the X to remove it keeps coming back, he started a week ago with the HP help and Support window, so I uninstalled but it still keeps appearing under the Windows version

    Hello williamtacey,

    Look at the post here that apply to Windows 7 and Windows Vista.

    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-7-help-and-support-keeps-popping-up/0884e105-0187-4E8F-a99b-13ddc0ad42da

    If the suggestions in the post help then please post again.

    Thank you!

  • Windows Vista, help and support service has disappeared.

    Windows Vista, help and support service has disappeared. When I try to use Windows Vista Help & support it does not load, it is as the program was never loaded, how up-load this file? Thank you

    See this tutorial apply to the question you:
    Vista - Help and Support in Vista
    http://www.Vistax64.com/tutorials/87497-help-support-Vista.html

    t-4-2

  • integrated in windows xp help and support center does not work. can I uninstall and reinstall then or there at - it an easier way?

    I have a win xp update, but there seems to be a problem with the help and support section. whenever I have open and try to run some of the tests to keep my healthy system it stops. any ideas?

    Malcolm

    Startup of the service or re-registration a file sometimes solves it. Open a run window (Windows Logo key + R), type services.msc and press ENTER. Scroll down to help and Support, and then double-click it. Click on the Start button in the dialog box and change the type to automatic startup.

    In a run window (Windows Logo key + R), type regsvr32 hhctrl.ocx (note the space) and press ENTER.

  • Windows 7 help and support progam does not work

    Windows 7 Edition home premium... when I go in my program options and choose Help and support, it is said that it does not work

    Hello

    1. have you installed program Bluetooth installed on your computer?

    2 have you made changes on the computer before this problem?

    Method 1:

    I suggest you to check the status of the issue to keep the computer in a clean boot state.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7.

    http://support.Microsoft.com/kb/929135

    If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem. Continue with the remaining steps to pin-point on the third party service. After find you the program that is causing the problem, you will have to perhaps to update or install a newer version of the program, if you rarely use that you should consider uninstalling the software.

    Important: n ' forget not the computer to start normal follow step 7 in the link.

    Method 2:

    I suggest you go through the following article

    I can't open the help that was created in Windows Help format (WinHlp32.exe)

    http://support.Microsoft.com/kb/917607

    Method 3:

    This could be a corrupt help file, this could be done by a Bluetooth software. I have
    f you have Bluetooth in this computer, the following should work:

    a. click on start and type regedit in the search field, then press enter
    b. If you are prompted for user account control, click Yes
    (c) in the left pane, navigate to
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Assistance\Client\1.0\Namespaces\OEM\en-US\Topics
    d. in the right pane, delete the "BCRM_Bluetooth_Help" string value (REG_SZ)
    (if the string is not in the topics, you can find it under titles.)

    Note: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    322756 (http://support.microsoft.com/kb/322756/)

    How to back up and restore the registry in Windows.

  • Windows XP Help and Support does not work anymore!

    Help!  One day, when I clicked Start and then click Help and support , nothing's happened.  Is there anything, after that I clicked it that nothing came.  There was no error message nothing.  I tried to back up using windows Explorer, but could not get it to come.  I ran Microsoft Security Essentials scans (I use Security Essentials) and two online programs for viruses and dracovenii.  I don't remember anything that might perhaps explain this.

    Hello

    (1) don't you make changes to the computer until the problem occurred?

    (2) when was the last time it was working fine?

    I suggest you to follow the steps from the article below and check if it helps:

    Cannot load help and Support Windows:

    http://support.Microsoft.com/kb/555472

    Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    How to back up and restore the registry in Windows

    http://support.Microsoft.com/kb/322756/

    Hope this information is useful.

  • Windows in Help and Support does not

    My Windows Help and Support function has stopped working.  When I try to launch Help and Support in the start menu (under Vista), I have the message

    "Not found in the help topic, this content under construction, we have couldn't recover the reqested topic."

    To anyone who has this same problem, I have found a solution!  I created a new user account, and when I registered under this new account, I was able to access my Windows Help and Support finally!  To create a new user account, follow these steps:

    1. click on the Start button and then click Control Panel.
    2. click on classic view in the left panel.
    3. double click on user accounts.
    4. click on Manager another account.
    Note: Click 'Continue' if the window (UCA) user account control prompts.
    5. click on "create a new account".
    6 type the account name and select an account type, the administrator or Standard user (I used administrator, do not know if it works with a Standard user account).  Then, click on create an account.
    7 restart the computer, and then sign in using the new user account.  Your help and Support Windows should now be available.

    PS Thank Sabrina Shen to Microsoft Support for this solution (* address email is removed from the privacy *).  She was helping me with another question (I was unable to access the Microsoft Update site), and I found that the solution worked for this problem, also.  Thank you, Sabrina!

  • WIndows Vista Help and support does not

    When I try to open the help and support, I get an error that says hel and support could not be started.  No code error or something like that.

    Hi StuartPaterson,

    Let's try a SFC scan to see if you have missing or damaged system files.

  • Help and Support Windows keeps popping up.

    Windows Vista Help and Support Windows keeps popping up. I've got One Care antivirus and I do not know what is the cause of the problem. I restarted my laptop, it disable it in the options available in the settings of help and support, but no results. It's always the same. Help, please

    Updated answer:

    Try this:

    The reason may be spyware or adware or... If it is unexpected, if not, there is a problem with a Microsoft program.

    So try scan your pc using:

    http://www.Malwarebytes.org/ very good Anti malware

    http://www.SUPERAntiSpyware.com/ very good Anti Spyware (for scanning)

    http://www.Safer-Networking.org/en/SpybotSD/index.html (for scanning)

    Hitman Pro! http://www.SurfRight.nl/en

    use for protection:

    http://www.JavaCoolSoftware.com/SpywareBlaster.html (very good for protection)

    Try using another antivirus that could do! Not sure! Avast (recommended)
    or scan online like Trend Micro, we're pretty good!

    I hope this helps!

    Please also visit my blog here http://safeworldwidewebsurfing.blogspot.co.uk/

  • "Help and Support" on Windows Vista

    "Help and Support" which should be available on my Windows Vista suddenly stopped working.  If I try to access, he said his non-operational and contact my system administrator.

    What would prevent the HELP function to stop?

    My computer in an Inspiron 1525

    Hello

    First of all do to erase corruption and missing/damaged file system repair or replacement.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

    sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    --------------------------------

    Then these that the 1st here should help solve the problem and the others are just in case.

    How to fix the Windows Vista Help and support
    http://www.Vistax64.com/tutorials/87497-help-support-Vista.html

    Windows Vista and Support help pages do not display correctly
    http://www.Winhelponline.com/articles/194/1/pages-in-Windows-Vista-Help-and-support-are-not-displayed-correctly.html

    "Help and support error" - Service not started
    http://WindowsXP.MVPs.org/Helpsvc.htm

    Difficulty of support and Windows Vista Help
    http://www.Windows-now.com/Media/p/36567.aspx

    I can not open Help files that require the Windows Help program (WinHlp32.exe)
    http://support.Microsoft.com/default.aspx/KB/917607

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • How can I make images display in "Windows Help and Support"?

    I am problems in the display of images in "Windows Help and Support". Images are not displayed properly and help is also not formatted well as it should. Previously everything was fine, but I don't know what went wrong and resulted in such errors in appearance. I am currently running windows Vista business, which comes pre-installed in Sony VAIO VGN-BZ15GN.

    Images are not displayed and if they are displayed (this happens rarely) when they are positioned incorrectly. I tried to get help online, but it does not work yet. most recent online help is displayed, but the images still do not come. and if they come up (it happens sometimes) so they aren't too not formatted and well positioned.
    Please help me with this.

    Hi John,.

    see if this article helps you:
    http://www.Winhelponline.com/articles/194/1/pages-in-Windows-Vista-Help-and-support-are-not-displayed-correctly.html Vincenzo Di Russo - Microsoft MVP Windows Internet Explorer, Windows Desktop Experience & security - since 2003. ~ My Blog: http://blogs.dotnethell.it/vincent/

  • my Windows Help and support is empty

    help support and Windows does not

    help support and Windows does not

    Not sure that this tutorial can apply to you question. It will not "jump" your machine if it does not help... :-)
    How to fix Windows Vista Help and Support of...
    http://www.Vistax64.com/tutorials/87497-help-support-Vista.html

    t-4-2

  • Windows Help and support does not start

    Windows Help and support will not start. I get an error that sent me to the web site for help.

    Hello

    The 1st should help solve the problem, and the others are just in case.

    How to fix the Windows Vista Help and support
    http://www.Vistax64.com/tutorials/87497-help-support-Vista.html

    Windows Vista and Support help pages do not display correctly
    http://www.Winhelponline.com/articles/194/1/pages-in-Windows-Vista-Help-and-support-are-not-displayed-correctly.html

    "Help and support error" - Service not started
    http://WindowsXP.MVPs.org/Helpsvc.htm

    Difficulty of support and Windows Vista Help
    http://www.Windows-now.com/Media/p/36567.aspx

    I can not open Help files that require the Windows Help program (WinHlp32.exe)
    http://support.Microsoft.com/default.aspx/KB/917607

    I hope this helps.
    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Help and Support of problem with Windows 7

    Am I right in thinking that help and Support is not available in offline mode with Windows 7?  Because one of my problems is a difficulty with an internet connection, I especially need help offline and Support, but it does not work: 'research' find nothing and the pages that appear are not connected to my question.

    Hi derrybyrne,

    Thanks for posting in the Microsoft answers Community Forums.

    Windows 7 help and Support as a built-in feature in all of its editions, you can access it in offline mode by pressing F1 or by clicking Help and about Internet Explorer.

    If you get the search results not related to your question, then you must be connected online to get help with your problem help and Support.

    Alternatively, you can ask a question to Microsoft Answers concerning the problem you are having with your Internet connection in the section Networking, e-mail and put online .

    Alternatively, you can also use Troubleshooter in Windows 7, which you can access in Control Panel of-> items-> troubleshooting Control Panel

    Hope this helps you.

    Concerning

    Arona - Microsoft technical support engineer

    Visit our Microsoft answers feedback Forum and let us know what you think.

Maybe you are looking for