In XP, when you try to click on Help and Support Center, the message to start the service

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• When you try to click on programs and features, updates of Windows or default programs, get error "Windows Explorer has stopped working"

  I have problems with the programs and features, windows update, and default programs. An error pops up - indicating windows Explorer has stopped working or windows Explorer restarts. Each window then closes. Can youhelp identify me what is happening?

  * original title - when I click on programs and features, update windows, said default programs windows Explorer has stopped working? Or reboot, then this window stops? What is going on? *

  Hi Mr. Minister,

  Your question is still there while in Safe Mode? If so, you try to run a SFC scan for troubleshooting the corrupted system files on your PC.

  To perform a scan of the SFC, follow the steps on the following link: How to use the tool File Checker system to troubleshoot missing or corrupted system files on Windows Vista or Windows 7

  Your computer may also be infected and needs to be cleaned in order to work properly. I suggest that you try the steps listed in the related post below with your question:

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/f26f7291-d646-4870-864e-a31976df0011

  You can also try a clean boot troubleshooting method to see if it helps you solve your problem.

  I hope this helps.

• Sometimes when you try to click on a link, instead of the hand, I get the arrow and clicking on sending me to the scam site. How can I fix it?

  This happens with many different sites, but only occasionally. I reloaded Firefox, run Norton Utilities, Malwarebyes Anti-Malware program several times. Scam sites vary, false updates of Firefox, bidding sites, a lot of different. If I wait about 30 seconds, the arrow goes to a hand and I can click to get to where I want to go. I can simply close the scam site and hand returns to the site of origin.

  Help!

  Thank you.

  Matthew

  You have MyWordTool in your list of extensions. Malwarebytes should detect it.

  You can try to remove it from the Add-ons Manager (press Ctrl + Shift + A to open it), category of Extensions. If this is not possible, then try to uninstall from the control panel while Firefox is closed.

  You can try Malwarebytes Chameleon, which gets Malwarebytes Anti-Malware running on infected computers. Don't forget to check for definition updates after installation.

  • http://www.Malwarebytes.org/Chameleon/

  I also note that you have two extensions of Norton disabled. You may want to reactivate if you have disabled them yourself, or looking for updates if they are disabled because they are incompatible with your version of Firefox.

  If the problems persist, there are other tools, you can try and forums specialized in the removal of malware. See the section "How to get rid of malware?" in the following article.

  • Fix Firefox problems caused by malicious software

• When I click on help and support in the list programs it does not display anything

  also tried in the search for the control panel box. It's as if there is no

  Hi Mary,

  HHCTRL.ocx should be in C:\WINDOWS\system32, otherwise the C:\WINDOWS\ServicePackFiles\i386 copy in system32 folder, and then try to run the above command to save the file.

  Alternatively, you can extract the file from your installation cd using the following command

  I assume that your CD-ROM drive is d: and you have the windows installation CD in the drive, then you should run the following command.

  Expand D:\i386\hhctrl.oc_ - r c:\windows\system32\hhctrl.ocx

  This will extract the file to the location and once this is done, try to save the file "regsvr32.exe hhctrl.ocx.

  I hope this helps.

• "Cannot start Microsoft Office Outlook" error message when you try to click on a name or contact us on a Web site to send a msg email on Outlook/microsoft office 2003

  "Cannot start Microsoft Office Outlook" error message when you try to click on a name or contact us on a website to send an email on Outlook/microsoft office 2003 Vista OS msg. My laptop came with Microsoft Office 2007 TRIAL version, but I already had Microsoft Office Pro 2003, so loaded on when I got it almost a year ago. My trial expired months ago... but never uninstalled cause 2003 worked. Then I wanted to do something in WORD and kept pulling up the 2007 trial and was confusing, so I sent the 2007 trial stuff to recycle bin, but not yet the uninstall. Since then all of a sudden I started to get this error msg. I can open OUTLOOK very well... BUT I don't even use OUTLOOK at all. I send from comcast.
  1. How can I get rid of this error?
  2. does anyone know how I can get my comcast open up when I go to a website to webmaster option instead of defaulting to outlook? And I already checked, "set as my default" is NOT enabled in outlook.
  Help, please!

  Hello

  Please check with the experts of the Office and Outlook here: (re - ask your question in these groups)

  Discussions of Questions General Outlook
  http://www.Microsoft.com/Office/Community/en-us/default.mspx?DG=Microsoft.public.Outlook.General&lang=en&CR=us

  MS Office discussion groups
  http://www.Microsoft.com/Office/Community/en-us/FlyoutOverview.mspx
  And here:

  Microsoft.public.Outlook discussions
  http://www.Microsoft.com/communities/newsgroups/list/en-us/default.aspx?DG=Microsoft.public.Outlook&cat=en_us_81f401b3-b3fe-4e8d-B291-066f30b63ec8&lang=en&CR=us

  Office newsgroups
  http://www.Microsoft.com/communities/newsgroups/list/en-us/default.aspx?DG=Microsoft.public.Office.Setup&cat=en_us_642d5640-c1ba-43C3-A224-b3ec1473346c&lang=en&CR=us

  I hope this helps. Rob - bicycle - Mark Twain said it is good.

• When you try to install Windows Defender I get an error message "Service"Windows Defender"(WINDEFEND) could start. Make sure you have sufficient privileges to start system services.

  Original title: could not start the Service "Windows Defender" (WINDEFEND)

  When you try to install Windows Defender, I get an error message that

  "Service"Windows Defender"(WINDEFEND) was able to start. Make sure you have sufficient privileges to start system services.

  How can I check which privileges I have and I need?

  I noticed in the management of the tasks that Norton symlcsvc.exe ran and I was wondering if it was who collide with the Defender, so I temporarily stopped Symantec process running in the field of Services, but still had the same result, try to run the installation of the Defender.

  Help please

  Hello

  This error message is because you have Norton installed on the computer. See the for more information section below.
  http://www.Symantec.com/business/support/index?page=content&ID=TECH103119&locale=en_US

  Let's try the steps and check them off below if it helps.

  Step 1: You can try to uninstall Norton and then check if the problem persists.
  Note: Reinstall Norton after verification.
  Reference: http://support.microsoft.com/kb/307895

  Step 2: Change the registry value and check.

  a. Click Start, type regedit.exe and press ENTER.
  b. navigate to the following location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender\
  c. right-click on DisableAntiSpyware, on the right panel, then selectEdit.
  d. enter 0, under value data, and click on the OK button.
  e. close the registry editor.
  f. restart the computer.

  Registry warning:
  Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  How to back up and restore the registry in Windows: http://support.microsoft.com/kb/322756

  Thanks and greetings
  Umesh P - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  [If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

• any copy forbidden error when you try to watch HBO in windows media center.

  I get all copying prohibited error when you try to watch HBO in windows media center. It seems that my PlayReady is corrupt. Whenever I try to update game ready to go in Media Center, it fails. I tried uninstalling and reinstalling PlayReady. Said again he must udpate, and always fails. Can someone at Microsoft PLEASE Playready works. It drives me crazy,

  These steps 1

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-pictures/PlayReady-update-was-incomplete/8119d0a8-6106-489D-B5CB-4979a6a9ad0e

  Still did not work.

  Then did it

  (5) download http://go.microsoft.com/fwlink?LinkId=105000 ResetDRM.exe

  (6) using winrar or winzip to extract files to ResetDRM.exe (ADVPACK. DLL CleanDRM.exe resetdrm.inf) to a temporary folder. ResetDRM does not work by itself on Windows 8 in any compatibility mode so you MUST check out it

  (7) use the Explorer to find cmd.exe to C:\Windows\System32

  (8) right click on cmd.exe and "run as Administrator".

  (9) cd to the temporary folder where you extracted ResetDRM.exe

  (10) run "CleanDRM.exe - v". A text window opens after a few seconds and check that several files have been deleted. If there is an error that a resource could not be opened for exclusive access, you may need to reboot and try again after making sure that Media Center does not start automatically

  Reset. Now works. Wow what a PITA.

  I think that it was all caused by have to swap disks.

  PlayReady my % $# ^ & $% ^ $@ #.

  I would mark this as an answer, but I don't see a button for that now, (fact)

• When you try to watch tv in Windows Media Center, I get black screen and audio sometimes and sometimes does not.

  Black screen in Windows Media Center during the TV

  When you try to watch tv in Windows Media Center, I get black screen and audio sometimes and sometimes does not. Any fix for it?

  TV works on the other program I have and has been workign on MC last week, but now I don't?

  Some success with this issue (its OK, but BLACK) video for live/recorded TV

  ' 1) ' disabled ' tuner card (Ati HD 650 PCIe) TV [via right click] in the Device Manager
  (2) restart Win7 64-bit
  (3) Win7 located & reinstalled the drivers
  (4) VOILA!   Real video and audio live & recorded TV

  BTW - before above fix in Device Manager:
  Notice anything in his video & Game Controllers
  'Properties' reported 'this device is functioning.
  "Update drivers" reported "... software driver...»
  ... and no updates of WMC anywhere in sight

  Go figure!

• When you try to download photoshop elements 13 I get the following message - signature download adobe photoshop elements 13 (1) exe is damaged or invalid

  When you try to download photoshop elements 13 I get the following message - signature download adobe photoshop elements 13 (2) exe is corrupted or invalid what can I do

  redownload.

  If the problem persists, use a different browser or another wired connection or a download manager.

  or if you follow the 7 steps you can directly download a free trial here: Adobe Photoshop elements 13 Direct Download Links, first too. ProDesignTools

  and activate it with your serial number.

  If you have a problem from the download, you follow the 7 steps, or your browser does not accept cookies.

  the most common problem is caused by failing to meticulously follow the steps 1, 2, and/or 3 (which adds a cookie to your system, allowing you to download the correct version of the adobe.com site).

  failure to obtain this cookie translates into an error page displayed after clicking on a link on prodesigntools.com or initiates the download of an incorrect (e.g., current) version.

• When you try to FolderLink via Box, I get a confirmation message that the file is downloaded, but nothing happens and after an hour it is still downloading.

  When you try to FolderLink via Box, I get a confirmation message that downloads the file weeding, but the boy until the wheel turns and turns and after an hour or two it is still downloading. At this point I give up. I can download OK directly to their Web site box. He used to work a few months ago. I'm on Thunderbird V 38.2.0

  Instead, you can use Dropbox as FolderLink provider.
  Install this add-on.
  https://addons.Mozilla.org/en-us/Thunderbird/addon/dropbox-for-FileLink/

• When you try to install PDF Creator, I get an error message: "error 5 - failed to create the directory, access is denied."

  access denied for the creation of a directory

  When you try to install PDF Creator, I get an error message: "error 5 - failed to create the directory, access is denied."  How can I fix this?

  When you try to install PDF Creator, I get an error message: "error 5 - failed to create the directory, access is denied."  How can I fix this?

  Only when you try to install this application?

  What about BullZIP PDF Printer?

  (You can uninstall - trying to figure out if it's a problem of Windows or the question of enforcement.)

• Side-by-side configuration is incorrect when you try to open Live Mail and Messenger

  I get this error message when you try to open Live Mail and Messenger... What can I do to fix this?

  C:\Program Files\Windows Live\MEssenger\msnmsgr.exe
  The application could not start because the side-by-side configuration is incorrect.  Check the log of events applications for more details.

  There is a forum for problems with Windows Live products. Please transfer your question in the following forum.
  http://windowslivehelp.com/product.aspx?ProductID=15

  They are experts in the Windows Live products that can better help you.

  Sincerely,

  Marilyn

• I'm currently developing apps on my creative cloud. My account has two subscriptions and I am trying to use one of them, but after that download the message of "no subscription found" apps will appear when you try to license. How can I access the apps? I

  I'm currently developing apps on my creative cloud. My account has two subscriptions and I am trying to use one of them, but after that download the message of "no subscription found" apps will appear when you try to license. How can I access the apps? I use a Mac

  Hello

  Please see connect and disconnect activate Cloud Creative applications

  Advanced solutions for connection with Adobe Creative Cloud and Creative Suite applications errors

  Concerning

• When you try to download my code, and the series only. There is an option to use a 24-bit or a 64-bit format. Apparently I choose evil, but I can't go home to change.   How can I clear it so I can continue the download process

  When you try to download my code and serial No., there is an option to use a 24-bit or a 64-bit format. APPARENTLY, I GOT ONE WRONG, but I can't go back to this page to change this option. It is a question...

  Do you mean 32-bit or 64-bit?

  What version number and program?

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

  - and also read https://forums.adobe.com/thread/1146459

• You use Mac OSX 10.7.5, when you try to open a PDF file, I get a message "an internal error has occurred." I uninstalled and reinstalled both Adobe 10 and 11. Anyone know of the problem and the solution?

  You use Mac OSX 10.7.5, when you try to open a PDF file, I get a message "an internal error has occurred." I uninstalled and reinstalled both Adobe 10 and 11. Anyone know of the problem and the solution?

  Hi Charles,

  
  

  It is specific to a particular file or all the files that you are trying to open, gives you the error.

  How you open the same file using Preview on Mac.

  
  

  Thank you

  Vikrantt Singh