A change of system by an UNKNOWN program

A balloon popped up warning there was a change of system by an unknown program. I don't know what is the program, but this is the way that I copied from the event log.

Name: unknown
ID:
ID severity:
ID of the category:
Path found: file:C:\ProgramData\Microsoft\Windows\Start Menu\Programs\StartUp\desktop.ini;startup:C:\ProgramData\Microsoft\Windows\Start Menu\Programs\StartUp\desktop.ini
Alert type: unclassified software
Detection type:

System: Windows Vista, 32-bit. Update.

I would like to know whether there is a security risk.

Any help would be appreciated.

Hello

1. you made any hardware or software comes to the computer before the show?

2. when exactly did you receive the warning message?

A common use of the Desktop.ini file is to assign a custom icon or a thumbnail image in a folder. You can also use Desktop.ini to create a ToolTip that displays information about the file and controls certain aspects of the behavior of the file, for example by specifying the names localized for the folder or the items in the folder.

Method 1: Start your computer in a clean boot and check if you still receive the same warning message. Consult the following link for the boot.

http://support.Microsoft.com/kb/929135

Note: When you are finished troubleshooting, follow step 7 article to start on normal startup.

Method 2: I also suggest you to run a full scan of the system on the computer by using the Microsoft Safety Scanner and check if the computer is infected with the virus.

You can download and run the Microsoft Safety Scanner from the following link.

http://www.Microsoft.com/security/scanner/en-us/default.aspx

Tags: Windows

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    Information System
    ------------------
    Time of this report: 05/06/2011, 20:22:46
    Machine name: TOM - PC
    Operating system: Windows 7 Home Premium 64 - bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408) - 1631
    Language: English (regional setting: English)
    Manufacturer: Acer
    System model: Aspire 5742
    BIOS: InsydeH2O Version V1.01
    Processor: Intel (r) Core i3 CPU M 370 @ 2.40 GHz (4 CPUs), ~2.4GHz
    Memory: 2048 MB RAM
    Available OS memory: 1782MB RAM
    Page file: 1681MB used, 1884 MB of available space
    Windows Dir: C:\Windows
    DirectX version: DirectX 11
    DX setup parameters: not found
    DPI setting: Using System DPI
    System DPI setting: 96 DPI (100%)
    DWM DPI Scaling: disabled
    DxDiag Version: 6.01.7601.17514 32 bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display 1 tab: No problems found.
    Sound tab 1: No problems found.
    Input tab: no problems found.

    --------------------
    DirectX Debug levels
    --------------------
    Direct3D: 0/4 (detail)
    DirectDraw: 0/4 (detail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (detail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (detail)

    ---------------
    Display devices
    ---------------
    Name of the card: GPU Intel(r) HD
    Manufacturer: Intel Corporation
    Chip type: Intel(r) HD Graphics (Core i3)
    DAC type: internal
    The device key: Enum\PCI\VEN_8086 & DEV_0046 & SUBSYS_04871025 & REV_02
    Memory display: 763 MB
    Dedicated memory: 128 MB
    Shared memory: 635 MB
    Current mode: 1366 x 768 (32 bit) (60 Hz)
    Name of the monitor: generic PnP monitor
    Monitor model: unknown
    Monitor ID: AUO22EC
    Native mode: 1366 x 768 (p) (60,042 Hz)
    Output type: internal
    Driver name: igdumd64.dll, igd10umd64.dll, igdumdx32 igd10umd32
    The driver file version: 8.15.0010.2361 (English)
    Driver version: 8.15.10.2361
    DDI version: 10
    : Model WDDM 1.1 driver
    Driver attributes: Final retail
    Date of the driver/size: 10/04/2011 11:51:04, 8238592 bytes
    Would be WHQL logo: Yes
    Date stamp WHQL:
    The instrument identifier: {D7B78E66-4306-11CF-AC7A-8D24A2C2C535}
    Vendor ID: 0 x 8086
    Device ID: 0 x 0046
    SubSys ID: 0 x 04871025
    Revision ID: 0x0002
    Strong name of the driver: oem35.inf:Intel. Mfg.NTamd64:iILKM0:8.15.10.2361:pci\ven_8086&dev_0046
    The driver rating: 00E62001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C
    Deinterlace caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: caps Frames(Prev/Fwd/Back) = (0,0,1) (In/Out) Format (YUY2, YUY2) = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: caps Frames(Prev/Fwd/Back) = (0,0,0) (In/Out) Format (YUY2, YUY2) = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch VideoProcess_AlphaBlend
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: caps Frames(Prev/Fwd/Back) = (0,0,0) (In/Out) Format (YUY2, YUY2) = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: caps Frames(Prev/Fwd/Back) = (0,0,1) (In/Out) Format (UYVY, YUY2) = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: caps Frames(Prev/Fwd/Back) = (0,0,0) (In/Out) Format (UYVY, YUY2) = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch VideoProcess_AlphaBlend
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: caps Frames(Prev/Fwd/Back) = (0,0,0) (In/Out) Format (UYVY, YUY2) = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: caps Frames(Prev/Fwd/Back) = (0,0,1) (In/Out) Format (YV12, YUY2) = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: caps Frames(Prev/Fwd/Back) = (0,0,0) (In/Out) Format (YV12, YUY2) = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch VideoProcess_AlphaBlend
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: caps Frames(Prev/Fwd/Back) = (0,0,0) (In/Out) Format (YV12, YUY2) = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: caps Frames(Prev/Fwd/Back) = (0,0,1) (In/Out) Format (NV12, YUY2) = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: caps Frames(Prev/Fwd/Back) = (0,0,0) (In/Out) Format (NV12, YUY2) = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch VideoProcess_AlphaBlend
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    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: caps Frames(Prev/Fwd/Back) = (0,0,1) (In/Out) Format (IMC1, YUY2) = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: caps Frames(Prev/Fwd/Back) = (0,0,0) (In/Out) Format (IMC1, YUY2) = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch VideoProcess_AlphaBlend
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: caps Frames(Prev/Fwd/Back) = (0,0,0) (In/Out) Format (IMC1, YUY2) = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
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    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: caps Frames(Prev/Fwd/Back) = (0,0,0) (In/Out) Format (IMC2, YUY2) = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch VideoProcess_AlphaBlend
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: caps Frames(Prev/Fwd/Back) = (0,0,0) (In/Out) Format (IMC2, YUY2) = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: caps Frames(Prev/Fwd/Back) = (0,0,1) Format (In/Out) = (IMC3, YUY2) = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: caps Frames(Prev/Fwd/Back) = (0,0,0) (In/Out) Format (IMC3, YUY2) = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch VideoProcess_AlphaBlend
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: caps Frames(Prev/Fwd/Back) = (0,0,0) (In/Out) Format (IMC3, YUY2) = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: caps Frames(Prev/Fwd/Back) = (0,0,1) Format (In/Out) = (IMC4, YUY2) = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: caps Frames(Prev/Fwd/Back) = (0,0,0) (In/Out) Format (IMC4, YUY2) = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch VideoProcess_AlphaBlend
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: caps Frames(Prev/Fwd/Back) = (0,0,0) (In/Out) Format (IMC4, YUY2) = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    D3d9 Overlay: n/a
    DXVA-HD: n/a
    DDraw status: enabled
    D3D status: disabled
    AGP status: enabled

    -------------
    Sound Devices
    -------------
    Description: Speakers (Realtek High Definition Audio)
    Default audio playback: Yes
    Default voice playback: Yes
    Hardware ID: HDAUDIO\FUNC_01 & VEN_10EC & DEV_0272 & SUBSYS_10250487 & REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver name: RTKVHD64.sys
    Driver version: 6.00.0001.6141 (English)
    Driver attributes: Final retail
    Would be WHQL logo: Yes
    Date and size: 22/06/2010 18:03:10, 2399848 bytes
    Other files:
    Driver provider: Realtek Semiconductor Corp.
    HW Accel level: basic
    Cap flags: 0xF1F
    Min/Max sample rate: 100, 200000
    Mix beef static/Strm HW: 1, 0
    Static/Strm HW 3D steers: 0, 0
    HW memory: 0
    Management of the voice: No.
    Listen/Src/EAX (TM) 2.0: No, no
    Listen/Src/I3DL2 (TM): No, no
    Sensaura (TM) ZoomFX (tm): No.

    ---------------------
    Sound Capture devices
    ---------------------
    Description: Microphone (Realtek High Definition Audio)
    Capture audio by default: Yes
    Default voice Capture: Yes
    Driver name: RTKVHD64.sys
    Driver version: 6.00.0001.6141 (English)
    Driver attributes: Final retail
    Date and size: 22/06/2010 18:03:10, 2399848 bytes
    Cap flags: 0x1
    Format flags: 0xFFFFF

    -------------------
    DirectInput devices
    -------------------
    Device name: mouse
    Joint: 1
    Controller ID: n/a
    Vendor/product ID: n/a
    FF driver: n/a

    Device name: keyboard
    Joint: 1
    Controller ID: n/a
    Vendor/product ID: n/a
    FF driver: n/a

    Poll w / Interrupt: No.

    -----------
    USB devices
    -----------
    + USB root hub
    | Suppliers of products/ID: 0 x 8086, 0x3B34
    | Matching Device ID: usb\root_hub20
    | Service: usbhub
    |
    + - + Generic USB hub
    | | Suppliers of products/ID: 8087 x 0, 0 x 0020
    | | Location: Port_ #0001.Hub_ #0002
    | | Matching Device ID: usb\class_09
    | | Service: usbhub
    | |
    | + - + USB Device input
    | | | Suppliers of products/ID: 0x046D, 0xC05A
    | | | Location: Port_ #0003.Hub_ #0004
    | | | Matching Device ID: generic_hid_device
    | | | Service: HidUsb
    | | |
    | | + - + HID-compliant mouse
    | | | | Suppliers of products/ID: 0x046D, 0xC05A
    | | | | Matching Device ID: hid_device_system_mouse
    | | | | Service: me

    ----------------
    Gameport devices
    ----------------

    ------------
    PS/2 devices
    ------------
    + PS/2 standard keyboard
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    | Service: i8042prt
    |
    + Server terminal keyboard driver
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    | High filters: kbdclass
    | Service: TermDD
    |
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    | Matching Device ID: * syn1b16
    | High filters: SynTP
    | Service: i8042prt
    |
    + Terminal Server mouse driver
    | Matching Device ID: root\rdp_mou
    | High filters: mouclass
    | Service: TermDD

    ------------------------
    Disk & CD-ROM/DVD-ROM readers
    ------------------------
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    Free space: 185.7 GB
    Total space: 291.8 GB
    File system: NTFS
    Model: WDC WD3200BEVT-22A23T0

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    Total space: 305,2 GB
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    By car: q:
    Model: n/a

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    --------------
    System devices
    --------------
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    Name: Intel(r) Turbo Boost Technology Driver
    Device ID: PCI VEN_8086 & DEV_3B32 & SUBSYS_04871025 & REV_05\3 & 11583659 & 0 & FE
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    Device ID: PCI VEN_8086 & DEV_2C62 & SUBSYS_04871025 & REV_02\3 & 4F11E61 & 0 & 00
    Pilot: s/o

    Name: Intel (r) 5 Series/3400 Series Chipset Family SMBus Controller - 3B 30
    Device ID: PCI VEN_8086 & DEV_3B30 & SUBSYS_04871025 & REV_05\3 & 11583659 & 0 & FB
    Pilot: s/o

    Name: Intel(r) 82801 PCI Bridge - 2448
    Device ID: PCI VEN_8086 & DEV_2448 & SUBSYS_04871025 & REV_A5\3 & 11583659 & 0 & F0
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    Device ID: PCI VEN_8086 & DEV_0046 & SUBSYS_04871025 & REV_02\3 & 11583659 & 0 & 10
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    Name: High Definition Audio Controller
    Device ID: PCI VEN_8086 & DEV_3B56 & SUBSYS_04871025 & REV_05\3 & 11583659 & 0 & D8
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    Name: Intel HM55 Express Chipset LPC Interface Controller - B 3, 09
    Device ID: PCI VEN_8086 & DEV_3B09 & SUBSYS_04871025 & REV_05\3 & 11583659 & 0 & F8
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    Device ID: PCI VEN_8086 & DEV_0044 & SUBSYS_04871025 & REV_02\3 & 11583659 & 0 & 00
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    Name: Reserved - 2 13
    Device ID: PCI VEN_8086 & DEV_2D13 & SUBSYS_04871025 & REV_02\3 & 4F11E61 & 0 & 13
    Pilot: s/o

    Name: Intel (r) 5 Series / 3400 Series Chipset Family PCI Express Root Port 2-3B 44
    Device ID: PCI VEN_8086 & DEV_3B44 & SUBSYS_04871025 & REV_05\3 & 11583659 & 0 & E1
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    Name: Atheros AR5B97 Wireless Network adapt
    Device ID: PCI\VEN_168C & DEV_002E & SUBSYS_E034105B & REV_01\4 & 539EEA8 & 0 & 00E1
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    Name: Reserved - 2 12
    Device ID: PCI VEN_8086 & DEV_2D12 & SUBSYS_04871025 & REV_02\3 & 4F11E61 & 0 & 12
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    Name: Intel (r) 5 Series / 3400 Series Chipset Family PCI Express Root Port 1-3B 42
    Device ID: PCI VEN_8086 & DEV_3B42 & SUBSYS_04871025 & REV_05\3 & 11583659 & 0 & E0
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    Name: Broadcom NetLink (TM) Gigabit Ethernet
    Device ID: PCI\VEN_14E4 & DEV_1692 & SUBSYS_036D1025 & REV_01\4 & 14D14F08 & 0 & 00E0
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    Name: Physical QPI 0-2 11
    Device ID: PCI VEN_8086 & DEV_2D11 & SUBSYS_04871025 & REV_02\3 & 4F11E61 & 0 & 11
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    Name: Intel (r) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
    Device ID: PCI VEN_8086 & DEV_3B3C & SUBSYS_04871025 & REV_05\3 & 11583659 & 0 & D0
    Pilot: s/o

    Name: QPI Link 0-2 10
    Device ID: PCI VEN_8086 & DEV_2D10 & SUBSYS_04871025 & REV_02\3 & 4F11E61 & 0 & 10
    Pilot: s/o

    Name: Intel (r) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - B 3, 34
    Device ID: PCI VEN_8086 & DEV_3B34 & SUBSYS_04871025 & REV_05\3 & 11583659 & 0 & E8
    Pilot: s/o

    ------------------
    DirectShow filters
    ------------------

    DirectShow filters:
    WMAudio Decoder DMO, 0 x 00800800, 1, 1, WMADMOD. DLL, 6.01.7601.17514
    WMAPro over S/PDIF DMO, 0 x 00600800, 1, 1, WMADMOD. DLL, 6.01.7601.17514
    WMSpeech Decoder DMO, 0 x 00600800, 1, 1, WMSPDMOD. DLL, 6.01.7601.17514
    MP3 DMO, 0 x 00600800, 1, 1, mp3dmod.dll, 6.01.7600.16385 decoder
    Mpeg4s decoder DMO, 0 x 00800001, 1, 1, mp4sdecd.dll, 6.01.7600.16385
    Decoder WMV DMO, 0 x 00600800, 1 screen, 1, wmvsdecd.dll, 6.01.7601.17514
    Decoder DMO WMVideo, 0 x 00800001, 1, 1, wmvdecod.dll, 6.01.7601.17514
    Mpeg43 decoder DMO, 0 x 00800001, 1, 1, mp43decd.dll, 6.01.7600.16385
    MPEG4 Decoder DMO, 0 x 00800001, 1, 1, mpg4decd.dll, 6.01.7600.16385
    Audio effect of CyberLink (PDVD9), 0 x 00200000, 1, 1, CLAudFx.ax, 6.00.0000.6525
    FFDShow video Decoder, 0xff800001, 2, 1, ffdshow.ax, 1.01.3800.0000
    WMT 2 Fix, 0 x 00200000, 1, 1, WLXVAFilt.dll, 15.04.3508.1109
    Note tail, 0 x 00200000, 1, 1, WLXVAFilt.dll, 15.04.3508.1109
    Filter, 0 x 00200000, 1, 1, WLXVAFilt.dll, 15.04.3508.1109, switch WMT
    WMT Renderer, 00200000 x 0, 1, 0, WLXVAFilt.dll, 15.04.3508.1109 virtual
    WMT DV Extract, 0 x 00200000, 1, 1, WLXVAFilt.dll, 15.04.3508.1109
    WMT Source, 0 x 00200000, 0, 1, WLXVAFilt.dll, 15.04.3508.1109 virtual
    WMT sample information Filter, 0 x 00200000, 1, 1, WLXVAFilt.dll, 15.04.3508.1109
    FFDShow DXVA video Decoder, 0xff800002, 2, 1, ffdshow.ax, 1.01.3800.0000
    FFDShow raw video filter, 0 x 00200000, 2, 1, ffdshow.ax, 1.01.3800.0000
    MPC - MPEG Audio Splitter, 0 x 00400001, 1, 1, MpaSplitter.ax, 1.05.0002.2998
    FFDShow Audio Decoder, 0xff800001, 1, 1, ffdshow.ax, 1.01.3800.0000
    DV Muxer, 0x00400000, 0, 0, qdv.dll, 6.06.7601.17514
    MPC - Source Mpeg (Gabest), 0x00400000, 0, 0, MpegSplitter.ax, 1.05.0002.2998
    Converter, 0 x 00400001, 1, 1, quartz.dll, 6.06.7601.17514 color space
    Filter of CyberLink Digest (PDVD9), 0 x 00200000, 2, 2, DigestFilter.dll, 1.00.0000.3314
    CyberLink TimeStretch filter (PDVD9), 0 x 00200000, 1, 1, clauts.ax, 2.00.0000.2403
    Reader, 0x00400000, 0, 0, qasf.dll, WM ASF 12.00.7601.17514
    Filter, 0 x 00200000, 0, 1, wmpsrcwp.dll, 12.00.7601.17514 screenshot
    AVI Splitter, 0 x 00600000, 1, 1, quartz.dll, 6.06.7601.17514
    VGA 16 color Ditherer, 0 x 00400000, 1, 1, quartz.dll, 6.06.7601.17514
    SBE2MediaTypeProfile, 0 x 00200000, 0, 0, SBE.dll, 6.06.7601.17528
    Microsoft DTV - DVD video Decoder, 0x005fffff, 2, 4, msmpeg2vdec.dll, 6.01.7140.0000
    MPC - RealVideo Decoder, 0 x 00600000, 1, 1, RealMediaSplitter.ax, 1.05.0002.2998
    MONOGRAM AMR Splitter, 0 x 00600000, 1, 1, mmamr.ax, 1.00.0001.0000
    AC3 parser Filter, 0 x 00600000, 1, 1, mpg2splt.ax, 6.06.7601.17528
    CyberLink Tzan filter (PDVD9), 0 x 00200000, 1, 1, CLTzan.ax, 3.05.0000.2807
    StreamBufferSink, 0 x 00200000, 0, 0, sbe.dll, 6.06.7601.17528
    MJPEG Decompressor, 0 x 00600000, 1, 1, quartz.dll, 6.06.7601.17514
    MPEG-I Stream Splitter, 0 x 00600000, 1, 2, quartz.dll, 6.06.7601.17514
    Parser, 0 x 00400000, 1, 1, quartz.dll, 6.06.7601.17514 SAMI (CC)
    Table mix CyberLink HD/BD (PDVD9), 0 x 00200000, 1, 2, CLHBMixer.ax, 2.00.0000.2216
    The IST Codec, 0 x 00600000, 1, 4, VBICodec.ax, 6.06.7601.17514
    SlideShow, 0 x 00200000, 0, 1, SlideShow.ax,.
    Video of CyberLink/SP Decoder (PDVD9), 0 x 00602000, 2, 3, CLVsd.ax, 8.04.0000.1530
    MPEG-2 Splitter, 0x005fffff, 1, 0, mpg2splt.ax, 6.06.7601.17528
    Renderer, 0 x 00800001, 1, 0, LMRTREND.dll, 6.00.0004.0827 LMRT internal
    MPC - MP4 Source, 0 x 00600000, 0, 0, MP4Splitter.ax, 1.05.0002.2998
    CyberLink AudioCD Filter (PDVD9), 0 x 00600000, 0, 1, CLAudioCD.ax, 5.00.0000.5316
    Filter, 0 x 00200000, 2, 5, cca.dll, 6.06.7601.17514 analysis of closed captioning
    SBE2FileScan, 0 x 00200000, 0, 0, SBE.dll, 6.06.7601.17528
    Microsoft MPEG-2 video encoding, 0 x 00200000, 1, 1, msmpeg2enc.dll, 6.01.7601.17514
    CyberLink Demuxer 2.0, 0 x 00200000, 1, 1, CLDemuxer2.ax, 2.00.0006.1124
    CyberLink Audio Decoder (PDVD9), 0 x 00201000, 1, 1, Claud.ax, 8.04.0000.2704
    MPC - FLV Splitter (Gabest), 0 x 00600000, 1, 1, FLVSplitter.ax, 1.05.0002.2998
    Renderer, 0 x 00800001, 1, 0, quartz.dll, 6.06.7601.17514 Script command internal
    CyberLink subtitle Importor (PDVD9), 0 x 00200000, 2, 1, CLSubTitle.ax, 1.00.0001.7204
    MPEG Audio Decoder, 0 x 03680001, 1, 1, quartz.dll, 6.06.7601.17514
    WavPack Audio Decoder, 0 x 00600000, 1, 1, WavPackDSDecoder.ax, 1.01.0000.0484
    Using 2.0 Decompressor, 0 x 00600001, 1, 1, tm20dec.ax, 1.00.0000.0001
    DV Splitter, 0 x 00600000, 1, 2, qdv.dll, 6.06.7601.17514
    MONOGRAM AMR Decoder, 0 x 00600000, 1, 1, mmamr.ax, 1.00.0001.0000
    Video Mixing Renderer 9 0 x 00200000, 1, 0, quartz.dll, 6.06.7601.17514
    Decoder of CyberLink Line21 (PDVD9), 0 x 00200000, 0, 2, CLLine21.ax, 4.00.0000.10210
    MONOGRAM all-in Decoder, 0 x 00600000, 1, 1, mmmpcdec.ax, 0.09.0002.0000
    Haali Media Splitter, 0 x 00800001, 0, 1, splitter.ax, 1.11.0096.0014
    Haali Media Splitter (AR), 0 x 00400000, 1, 1, splitter.ax, 1.11.0096.0014
    MPC - MPEG Audio Source, 0 x 00400001, 0, 0, MpaSplitter.ax, 1.05.0002.2998
    Microsoft MPEG - 2 encode, 0 x 00200000, 2, 1, msmpeg2enc.dll, 6.01.7601.17514
    MPC - MP4 Splitter, 0 x 00600000, 1, 1, MP4Splitter.ax, 1.05.0002.2998
    Source file (Monkey Audio), 0 x 00400000, 0, 1, MonkeySource.ax,
    ACM Wrapper, 0 x 00600000, 1, 1, quartz.dll, 6.06.7601.17514
    madFlac Decoder, 0 x 00600000, 1, 1, madFlac.ax, 1.10.0000.0000
    Video Renderer, 0 x 00800001, 1, 0, quartz.dll, 6.06.7601.17514
    Video stream MPEG - 2 Analyzer, 0 x 00200000, 0, 0, sbe.dll, 6.06.7601.17528
    Line 21 Decoder, 0 x 00600000, 1, 1, qdvd.dll, 6.06.7601.17514
    Port video Manager, 0 x 00600000, 2, 1, quartz.dll, 6.06.7601.17514
    Video Renderer, 0x00400000, 1, 0, quartz.dll, 6.06.7601.17514
    CyberLink FLV Splitter (PDVD9), 0 x 00800001, 1, 1, CLFLVSplitter.ax, 1.00.0000.1030
    Video of Haali Renderer, 0 x 00200000, 1, 0, dxr.dll,
    MPC - RealMedia Source, 0 x 00600000, 0, 0, RealMediaSplitter.ax, 1.05.0002.2998
    File Writer, 00200000 x 0, 1, 0, WLXVAFilt.dll, 15.04.3508.1109
    Decoder, 0 x 00200000 VPS, 0, 0, WSTPager.ax, 6.06.7601.17514
    Writer, 0x00400000, 0, 0, qasf.dll, WM ASF 12.00.7601.17514
    Allocator, 0 x 00600000, 1, 1, vbisurf.ax, 6.01.7601.17514 Surface of VBI
    CyberLink Audio Wizard, 0 x 00201010, 1, 1, CLAudWizard.ax, 1.00.0000.4414
    File writer, 00200000 x 0, 1, 0, qcap.dll, 6.06.7601.17514
    iTV Sink, 0 x 00600000, 1, 0, itvdata.dll, 6.06.7601.17514 data
    Analyzer Audio spectrum of CyberLink (PDVD9), 0 x 00200000, 1, 1, CLAudSpa.ax, 1.00.0000.7113
    iTV to Capture data filter 0 x 00600000, 1, 1, itvdata.dll, 6.06.7601.17514
    Simple Haali Media Splitter, 0 x 00200000, 0, 1, splitter.ax, 1.11.0096.0014
    DirectVobSub, 0 x 00200000, 2, 1, vsfilter.dll, 2.39.0005.0003
    MPC - RealAudio Decoder, 0 x 00600000, 1, 1, RealMediaSplitter.ax, 1.05.0002.2998
    CyberLink DVD Navigator (PDVD9), 0 x 00200000, 0, 3, CLNavX.ax, 8.01.0001.1626
    Separator of CyberLink MPEG-4 (PDVD9), 0 x 00200000, 1, 2, clm4splt.ax, 1.01.0000.2715
    DirectVobSub (loading automatic version), 0 x 00800002, 2, 1, vsfilter.dll, 2.39.0005.0003
    CyberLink RealMedia Splitter (PDVD9), 0 x 00600000, 1, 1, CLRMSplitter.ax, 1.00.0000.1103
    MONOGRAM AMR Encoder, 0 x 00200000, 1, 1, mmamr.ax, 1.00.0001.0000
    DVD Navigator, 0 x 00200000, 0, 3, qdvd.dll, 6.06.7601.17514
    Mixer2, 0 x 00200000, 1, 1, qdvd.dll, 6.06.7601.17514 overlay
    Haali Matroska Muxer, 00200000 x 0, 1, 0, splitter.ax, 1.11.0096.0014
    File Source, 0 x 00200000 cutlist, 0, 1, qcut.dll, 6.00.0002.0902
    AVI Draw, 0 x 00600064, 9, 1, quartz.dll, 6.06.7601.17514
    MONOGRAM AMR Mux, 0 x 00600000, 1, 1, mmamr.ax, 1.00.0001.0000
    RDP DShow Redirection Filter, 0xffffffff, 1, 0, DShowRdpFilter.dll,
    DC-Bass Source, 0 x 00400000, 0, 1, DCBassSource.ax, 1.03.0000.0000
    Microsoft MPEG-2 Audio Encoder, 0 x 00200000, 1, 1, msmpeg2enc.dll, 6.01.7601.17514
    Pager, 0 x 00200000, 1, 1, WSTPager.ax, 6.06.7601.17514 WST
    MPEG2 demux, 0 x 00600000, 1, 1, mpg2splt.ax, 6.06.7601.17528
    Decoder of CyberLink RealAudio (PDVD9), 0 x 00600000, 1, 1, CLRMAud.ax, 1.00.0000.1225
    Decoder, 0 x 00800000, 1, 1, qdv.dll, 6.06.7601.17514 DV video
    FFDShow Audio Processor, 0 x 00200000, 1, 1, ffdshow.ax, 1.01.3800.0000
    URL StreamRenderer, 0 x 00600000, 1, 0, LMRTREND.dll, 6.00.0004.0827
    SampleGrabber, 0 x 00200000, 1, 1, qedit.dll, 6.06.7601.17514
    Renderer, 00200000 x 0, 1, 0, qedit.dll, 6.06.7601.17514 null
    VP7 Decompressor, 0 x 00800000, 1, 1, vp7dec.ax, 7.00.0010.0000
    MONOGRAM all-in Splitter, 0 00600000, 1, 1, x mmmpcdmx.ax, 0.04.0000.0000
    madFlac Source, 0 x 00600000, 0, 1, madFlac.ax, 1.10.0000.0000
    Tables, 0x005fffff, 1, 0, mpeg2data.ax, 6.06.7601.17514 and MPEG - 2 Sections
    Microsoft AC3 Encoder, 0 x 00200000, 1, 1, msac3enc.dll, 6.01.7601.17514
    MPC - Source FLV (Gabest), 0 x 00600000, 0, 0, FLVSplitter.ax, 1.05.0002.2998
    StreamBufferSource, 0 x 00200000, 0, 0, sbe.dll, 6.06.7601.17528
    Smart Tee, 0 x 00200000, 1, 2, qcap.dll, 6.06.7601.17514
    CyberLink RealVideo Decoder (PDVD9), 0 x 00600000, 1, 1, CLRMVD.ax, 1.00.0000.1225
    Mix, 0 x 00200000, 0, 0, qdvd.dll, 6.06.7601.17514 overlay
    AVI Decompressor, 0 x 00600000, 1, 1, quartz.dll, 6.06.7601.17514
    Source, 0 x 00400000, 0, 2, quartz.dll, 6.06.7601.17514 AVI/WAV file
    MPC - Splitter, 0 x 00600000, 1, 1, MP4Splitter.ax, 1.05.0002.2998 video MPEG4
    Parser, 0 x 00400000, 1, 1, quartz.dll, 6.06.7601.17514 wave
    Parser, 0 x 00400000, 1, 1, quartz.dll, 6.06.7601.17514 noon
    Multi-fichier Parser, 0 x 00400000, 1, 1, quartz.dll, 6.06.7601.17514
    File stream renderer, 0x00400000, 1, 1, quartz.dll, 6.06.7601.17514
    WavPack Audio Splitter, 0 x 00600000, 1, 1, WavPackDSSplitter.ax, 1.01.0000.0323
    filter, 0 x 00200000, 2, 1, ffdshow.ax, 1.01.3800.0000 subtitle ffdshow
    MPC - Mpeg Splitter (Gabest), 0 x 00400001, 1, 1, MpegSplitter.ax, 1.05.0002.2998
    Microsoft DTV - DVD Audio Decoder, 0x005fffff, 1, 1, msmpeg2adec.dll, 6.01.7140.0000
    MPC - RealMedia Splitter, 0 x 00600000, 1, 1, RealMediaSplitter.ax, 1.05.0002.2998
    StreamBufferSink2, 0 x 00200000, 0, 0, sbe.dll, 6.06.7601.17528
    AVI Mux, 00200000 x 0, 1, 0, qcap.dll, 6.06.7601.17514
    MPC - Source, 0 x 00600000, 0, 0, MP4Splitter.ax, 1.05.0002.2998 video MPEG4
    Line 21 decoder 2, 0 x 00600002, 1, 1, quartz.dll, 6.06.7601.17514
    File Source (Async.), 0 x 00400000, 0, 1, quartz.dll, 6.06.7601.17514
    File Source (URL), 0 x 00400000, 0, 1, quartz.dll, 6.06.7601.17514
    Video of Sink, 0 x 00200000 Haali, 1, 0, splitter.ax, 1.11.0096.0014
    AC3File, 0 x 00600000, 0, 1, AC3File.ax,.
    Infinite pin Tee Filter, 0 x 00200000, 1, 1, qcap.dll, 6.06.7601.17514
    Renderer, 00200000 x 0, 1, 0, evr.dll, 6.01.7601.17514 improved video
    CyberLink Matroska Splitter (PDVD9), 0 x 00200000, 1, 2, CLMKVSplter.ax, 1.00.0000.1204
    BDA MPEG2 Transport Information Filter, 0 x 00200000, 2, 0, psisrndr.ax, 6.06.7601.17514
    Decoder, 0 x 40000001, 1, 1, quartz.dll, 6.06.7601.17514 MPEG video
    LG Renderer, 0x00400000, 1, 0, lgvid.ax video,.

    WDM Streaming Tee/Splitter devices:
    Converter, 0 x 00200000, 1, 1, ksproxy.ax, 6.01.7601.17514 tee/sink - to the-wells

    Video compressors:
    WMVideo8 encoder DMO, 0 x 00600800, 1, 1, wmvxencd.dll, 6.01.7600.16385
    WMVideo9 encoder DMO, 0 x 00600800, 1, 1, wmvencod.dll, 6.01.7600.16385
    Encoder 9 MSScreen DMO, 0 x 00600800, 1, 1, wmvsencd.dll, 6.01.7600.16385
    Encode, 0 x 00200000, 0, 0, qdv.dll, 6.06.7601.17514 DV video
    FFDShow encoder, 00100000, 1, 1, x 0 ffdshow.ax, 1.01.3800.0000 video
    MJPEG Compressor, 0 x 00200000, 0, 0, quartz.dll, 6.06.7601.17514
    Cinepak Codec by Radius, 0 x 00200000, 1, 1, qcap.dll, 6.06.7601.17514
    FFDShow video Codec, 0 x 00200000, 1, 1, qcap.dll, 6.06.7601.17514
    Intel IYUV codec, 0 x 00200000, 1, 1, qcap.dll, 6.06.7601.17514
    Intel Indeo video A3.2, 0 x 00200000, 1, 1, qcap.dll, 6.06.7601.17514
    Intel IYUV codec, 0 x 00200000, 1, 1, qcap.dll, 6.06.7601.17514
    Microsoft RLE, 0 x 00200000, 1, 1, qcap.dll, 6.06.7601.17514
    Microsoft Video 1, 0 x 00200000, 1, 1, qcap.dll, 6.06.7601.17514
    VP31® Compressor, 0 x 00200000, 1, 1, qcap.dll, 6.06.7601.17514
    XviD MPEG - 4 Codec, 0 x 00200000, 1, 1, qcap.dll, 6.06.7601.17514
    Helix YV12 YUV Codec, 0 x 00200000, 1, 1, qcap.dll, 6.06.7601.17514

    Audio compressors:
    WM Encoder DMO speech, 0 00600800, 1, 1, x WMSPDMOE. DLL, 6.01.7600.16385
    WMAudio encoder DMO, 0 x 00600800, 1, 1, WMADMOE. DLL, 6.01.7600.16385
    IMA ADPCM, 0 x 00200000, 1, 1, quartz.dll, 6.06.7601.17514
    PCM, 0 x 00200000, 1, 1, quartz.dll, 6.06.7601.17514
    Microsoft ADPCM, 0 x 00200000, 1, 1, quartz.dll, 6.06.7601.17514
    GSM 6.10, 0 x 00200000, 1, 1, quartz.dll, 6.06.7601.17514
    Messenger Audio Codec, 0 x 00200000, 1, 1, quartz.dll, 6.06.7601.17514
    CCITT A - Law, 0 x 00200000, 1, 1, quartz.dll, 6.06.7601.17514
    CCITT u - Law, 0 x 00200000, 1, 1, quartz.dll, 6.06.7601.17514
    AC-3 ACM Codec, 0 x 00200000, 1, 1, quartz.dll, 6.06.7601.17514
    MPEG Layer-3, 0 x 00200000, 1, 1, quartz.dll, 6.06.7601.17514

    Audio Capture sources:
    Microphone (Realtek High defined, 0 x 00200000, 0, 0, qcap.dll, 6.06.7601.17514)

    PBDA CP filters:
    PBDA DTFilter, 0 x 00600000, 1, 1, CPFilters.dll, 6.06.7601.17528
    ETFilter, 0 x 00200000 PBDA, 0, 0, CPFilters.dll, 6.06.7601.17528
    PTFilter, 0 x 00200000 PBDA, 0, 0, CPFilters.dll, 6.06.7601.17528

    Midi converters:
    Default MidiOut Device, 0 x 00800000, 1, 0, quartz.dll, 6.06.7601.17514
    Synth, 00200000 x 0, 1, 0, quartz.dll, 6.06.7601.17514 Microsoft GS Wavetable

    WDM Streaming Capture devices:
    Realtek HD Audio Mic input, 0 x 00200000, 1, 1, ksproxy.ax, 6.01.7601.17514
    Realtek HD Audio stereo input, 0 x 00200000, 1, 1, ksproxy.ax, 6.01.7601.17514
    1.3 M WebCam, 0 x 00200000, 1, 2, ksproxy.ax, 6.01.7601.17514

    WDM Streaming making devices:
    Realtek HD Audio output, 0 x 00200000, 1, 1, ksproxy.ax, 6.01.7601.17514

    BDA network providers:
    Provider, 0 x 00200000, 0, 1, MSDvbNP.ax, 6.06.7601.17514 Microsoft ATSC network
    DVBC Microsoft Network Provider, 0 x 00200000, 0, 1, MSDvbNP.ax, 6.06.7601.17514
    Provider, 0 x 00200000, 0, 1, MSDvbNP.ax, network 6.06.7601.17514 Microsoft DVBS
    Provider, 0 x 00200000, 0, 1, MSDvbNP.ax, 6.06.7601.17514 network Microsoft t
    Microsoft Network Provider, 0 x 00200000, 0, 1, MSNP.ax, 6.06.7601.17514

    Video Capture sources:
    1.3 M WebCam, 0 x 00200000, 1, 2, ksproxy.ax, 6.01.7601.17514

    Multiple instances Codecs VBI Capable:
    The IST Codec, 0 x 00600000, 1, 4, VBICodec.ax, 6.06.7601.17514

    BDA Transport Information converters:
    BDA MPEG2 Transport Information Filter 0 x 00600000, 2, 0, psisrndr.ax, 6.06.7601.17514
    Tables, 0 x 00600000, 1, 0, mpeg2data.ax, 6.06.7601.17514 and MPEG - 2 Sections

    CP/CA BDA filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17528
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17528
    PTFilter, 0 x 00200000, 0, 0, EncDec.dll, 6.06.7601.17528
    XDS Codec, 0 x 00200000, 0, 0, EncDec.dll, 6.06.7601.17528

    WDM Streaming transformations of the Communication:
    Converter, 0 x 00200000, 1, 1, ksproxy.ax, 6.01.7601.17514 tee/sink - to the-wells

    Audio converters:
    Speakers (Realtek High Definiti, 00200000 x 0, 1, 0, quartz.dll, 6.06.7601.17514)
    Converter Audio in CyberLink (PDVD9), 0 x 00200000, 1, 0, cladr.ax, 7.00.0000.2516
    DirectSound Device, 0 x 00800000, 1, 0, quartz.dll, default 6.06.7601.17514
    Default WaveOut Device, 0 x 00200000, 1, 0, quartz.dll, 6.06.7601.17514
    DirectSound: Speakers (Realtek High definition Audio), 0 x 00200000, 1, 0, quartz.dll, 6.06.7601.17514

    ---------------
    EVR power information
    ---------------
    Current value: {651288E5-A7ED-4076-A96B-6CC62D848FE1} (balanced)
    Quality indicators: 2576
    Activated:
    Limitation of the force
    That allow half deinterlace
    Allow the scaling
    Decode power usage: 100
    Balanced flags: 1424
    Activated:
    Limitation of the force
    Allow batch processing
    Force half deinterlace
    Force the scaling
    Decode power usage: 50
    PowerFlags: 1424
    Activated:
    Limitation of the force
    Allow batch processing
    Force half deinterlace
    Force the scaling
    Decode power usage: 0

    Tom, tell him below.  It worked for me.

    Use the command REGEDIT and change the key "SoftwareOnly" to "1" to "0" in the HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Direct3D\Drivers

    and then restart the system and it should work.

  • Hi my problem is that I have that I've changed an exe file open with program steam

    the thing that starts when you press a program or what ever. like when I press on the internet Explorer it opens steam. Hi my problem is that I have that I've changed an exe file open with program to steam and now all my things on windows 7 opens steam and I donth know how back open by default program of you I can start the program normally.  And I tried to go to control panel and change the default programs, but it won't change anything. Please help me

    Hello

    Try a system restore: http://support.microsoft.com/kb/936212

    Good luck $

  • Cannot stop a USB device due to some unknown program running.

    If I can't stop a device USB due to some unknown program running (like a virus), how can I find the program, so that I can stop it with the Task Manager?

    Hello

    The message (this device is currently in use. Close any programs or windows that might be using the device, and then try again) is usually the result of an application, file, open the document, audio or video, or any other application is being used (ranging from the USB key) when you try to remove it by clicking Remove the device safely in the notification area.

    The error can also be caused if your anti-virus is actively followed / analyze the USB drive. Normally, where the withdrawal of a USB flash drive, Windows must stop all operations of reading / writing on the disk so that it can be removed safely. If this is not the case, the flash player may be damaged or lost or corrupted data. However, if Windows determines that a file is in use, it can then provide a message that indicates the volume cannot be stopped now.

    So, before to eject or unplug a mass storage device, make sure that none of these activities are performed on the mass storage device before ejecting.

    A cut-off device

    Most USB devices can be removed and unplugged. When the fact of unplugging storage devices, such as USB flash drives, make sure that the computer has finished saving all the information on the device before removing it. If the device has an activity light, wait a few seconds after the light has finished flashing before unplugging.

    If you see the icon remove the device safely in the tray on the side right of the bar tasks, you can use it as an indication that devices have finished all operations in progress and are ready to be removed. Click the icon and you will see a list of devices. Click the device you want to remove. Windows will display a notification to tell you that it is safe to remove the device.

    I also suggest you make a system full scan just to be sure.

    Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.
  • my fonts disappeared! When I go to change the system fonts and fixedsys... What do I do?

    I use Vista Home Basic and a little more than a month I've had problems with the script!  All the lines and symbols... I have restored until I can't do a day earlier that when this problem happened!  Finally, I changed the standard windows fonts and I use somethings, but much is still in the symbols (dashes, lines, etc.).  I went into my fonts folder in Control Panel and my folder is empty!  When I go to change the system fonts and fixedsys... What do I do?

    Hi Vickie,

    If you see only the fonts system and no additional (specific program) installed fonts, then you can try the following steps and check.

    Most likely, the fonts are installed on your computer are hidden. Did the same by following these steps.

    Method 1:

    a. open fonts by clicking the Start button, clicking Control Panel, appearance and personalization, and then clicking fonts.

    b. now click organize , and then click on folder and search options.

    c. click the display and check to select Show hidden files, folders and drives.

    d. click apply and OK. Check if you see all the fonts.

    (Make sure that show you the files hidden after the repair is done by selecting don't show hidden files, folders and drives.)

    Method 2:

    Try to perform the clean boot procedure and check if it helps.
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    After the troubleshooting steps, please refer to clean the boot link to put the computer to normal startup mode.

    For more information, you can also read the following article.

    The problems of fonts

    You can also read the following article and check.

    Fonts: Frequently asked questions

    Hope this information is useful.

  • my laptop suddenly stopped to connect to any bluetooth device. I restored my system and removed the programs installed before having this problem.

    my laptop suddenly stopped to connect to any bluetooth device. I restored my system and removed the programs installed before having this problem.

    Hi sh8kdown,

    Thanks for posting this question in the Microsoft Community!

    I understand that you can not connect to Bluetooth devices on the computer. I'm sorry for the inconvenience caused to you. Rest assured that I will do my level best to help you.

    (1) what is the brand and model of the computer?

    (2) what is the model number of the Bluetooth devices?

    (3) you get an error message?

    (4) did you of recent changes to the computer before the show?

    I suggest the following methods and check if it helps to solve the problem.

    Method 1: Open the hardware and devices Troubleshooter

    http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

    Method 2: Troubleshoot issues with Bluetooth devices

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Bluetooth-enabled-devices

    (Applicable to Windows 7 as well)

    Method 3: Error: "Pilot of Bluetooth device not found" when you try to connect a bluetooth device: http://support.Microsoft.com/kb/2654568 

    Reference:--

    Add a Bluetooth device to your computer: http://windows.microsoft.com/en-US/windows7/Add-a-Bluetooth-enabled-device-to-your-computer

    Change settings for a Bluetooth compatible device:

    http://Windows.Microsoft.com/en-us/Windows7/change-settings-for-a-Bluetooth-enabled-device

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    Kind regards!

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    Check it again Buddy :)!

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    Concerning
    Terminator

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  • How to change the system from Vista Home Premium to Vista Ultimate 64 withoute lose the option of HARD drive backup?

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    Thank you

    Hello

    32-bit to 64-bit is not an upgrade

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    Hello

    When you double-click a. EXE file, the program may not start, instead, it can open in Notepad
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    Restore the Type Associations by default Vista file extensions
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    How to associate a file Extension with a program Type in Vistahttp://www.vistax64.com/tutorials/69758-default-programs.html

    How to view and change an Extension of filename on Vista
    http://www.Vistax64.com/tutorials/103171-file-name-extension.html

    How Unassociate a Type of Extension file in Vista and a utility to help
    http://www.Vistax64.com/tutorials/91920-unassociate-file-extention-type.html

    I hope this helps.

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