A desktop heap allocation failed

Hello

I hope this is the right forum for this question.

I receive a desktop heap allocation failed in an installation of Windows Server 2012 Standard Edition. Below are the details of the error.

Before I could use Desktop Heap Monitor to inspect the lots of the Office to check what section should be increased. Unfortunately there is no monitor Desktop for Windows Server 2012 bunch.

So the question is how to determine which section should be increased to address the desktop heap allocation failure?

Note: I found another method to query the windb desktop heap. The problem with this method is that I can not good symbols for win32k.sys that prevents the command from running.
Here are the steps:
(1) enable local debugging (bcdedit/debug on)
(2) restart
(3) run windbg (debugging or local kernel using livekd)
(4) run! dskheap

It is the output:
LKD >! dskheap
DBGHELP: win32k - private symbols
D:\Apps\Windows Kits\Debuggers\x64\sym\win32k.pdb\4FC5EE0655E4409DAFE819E4002E10762\win32k.pdb
Error reading station WINDOWS @ fffffa800449af40 rpdeskList
Could not count the desktops to Winsta @fffffa800449af40

EnumDsktps failed on Winsta: 449af40FillWinstaArray failed

I tried to reload symbols, but this did not help.

Details of the event log:
Log name: System
Source: Win32k
Date: 2013-04-11 10:12:31
Event ID: 243
Task category: no
Level: WARNING
Keywords: Classic
User: n/a
Computer: xxxxxx.xxxxxx.xxxxxx
Description:
A desktop heap allocation failed.
The event XML:

 
   
    243
    3
    0
    0 x 80000000000000
   
    8117
    System
    XXXXXX.xxxxxx.xxxxxx
   
 

 
   
   

    000000000100000000000000F3000080000000000000000000000000000000000000000000000000
 

Thank you

Hi Scherrit,

 

The question is more suited in the TechNet forums. So I would say you mention the link and send the request in this forum for better support.

http://social.technet.Microsoft.com/forums/en-us/winserver8gen/threads

For any information related to Windows, feel free to get back to us.

Tags: Windows

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