A fake program known as anti virus pro system, severely infected my computer and made him almost useless.

Similar Questions

• If the malware, anti virus pro system, has blocked access to internet browsers, how to get their internet access and then download malware removal program

  I use foxfire and IE browser, OS is XP in Raid 5

  First, run the system restore and go back to a time before the infection occurred.  Who can solve the problem.

  If not, start the computer in safe mode with network .  If you are unable to connect to the Internet in this mode, download the program of removing malicious software on another computer and copy it to your using a USB flash drive, CD, etc.

• My computer is infected with virus/bug I have checkd with Anti virus few records showed infected but could not remove.

  My computer is infected with a virus/bug I have checkd with Anti virus few records showed infected but could not withdraw, step by step programs stoped working, I tried all the things microsoft Web and other webs to run antispy etc, but nothing works programs start, but halfway to display error and stop now even explore stop working, now I had a white windoa screen opens more but I have a lot of data that is important, how to fix it? can anyone help please thanks

  Raz2009,
  If you have a known problem with the virus then I suggest to get an antivirus program that you can boot from and run it without starting Windows.

  Another option would be to format your drive and do a clean install of Windows (this would remove all the data of your drive).  If you have a backup of your data, this is the best course of action.  If you do not have a backup, you can then do a parallel install (This installs XP in a different folder if you don't lose any data). Here is an article on installation options: http://support.microsoft.com/kb/316941
  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Kaspersky Internet Security vs McAfee Anti-virus File System Filter Driver

  How to uninstall McAfee Anti-virus File System Filter Driver? I can't install the Kaspersky program. problem of security vulnerability. Help?

  Software: http://service.mcafee.com/FAQDocument.aspx?id=TS100507

  Another explanation: https://community.mcafee.com/thread/6092

• Action Center does not detect Avast Anti-virus after system restore

  I had to do a system restore to a point a few days earlier due to some bad drivers.  After you get things restored, I found that the Action Center are most recognized Avast (free version) as my anti-virus software.  It is fully updated and running and work very well.  I tried several suggestions available online, including suggestions on the avast website to check the consistency of the standard WMI (https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=580&nav=0, 1.20). I also checked that there isn't an underlying virus and tried to 'fix' the installation of Avast in the menu programs and features, as well as a few reboots.  Nothing has worked. This PC is only about two weeks, and everything worked well until the bad drivers and system restore.

  I came here as a last resort...  Any help is appreciated.

  Don't know if this will work for you, but last night I ran a scan with Avast and this morning that action Center of the window said Avast was running but according to Avast started it was running.  Then I disabled the Avast shields then turned on their return and Action Center were more like Avast is not running

• Cannot run an anti-virus software after an infection!

  OS: Vista Edition Home Premium (Service Pack 2)
  System: Gateway MT6821 32 - bit os

  Saturday:

  • Downloaded a file from a friend who turned out to be infected unknowingly.
  • Contacted McAfee help once a Trojan horse has been "blocked and deleted. At this point when I open internet explorer, you could say that my computer is still infected with something. I would like to enter an address in the browser and would be redirected to another site (i.e. random search, youtube, offer to purchase through my ISP)
  • Ordered to contact Microsoft indicating that it was a problem with internet Explorer.
  • Through a problem with Microsoft where they found a file (cngaudit.dll) that was bigger they said it might be that showed them that my computer has been infected. Tech also found cngaudit .dll (69) where it is said that it was a copy of the original file which showed that my computer has been infected.
  • Set up a time for another Member of the support team to call me on Sunday to help in the kidnapping.

  Tuesday:

  • After no calls Sunday or Monday, I contacted Microsoft with my # of cases and a second rep attempted to help the elimination.
  • Remote access and technology attempted to run the Scanner again enabled (has been blocked)
  • Attempted to run HiJackThis... was able to download, but not executed.
  • Downloaded and run Norman Malware Cleaner.
  • NMC found 2 infected files... C:\Program Files\Magic Encyclopedia\dvmwlkt.exe (Infected with Malware.ELBD) and C:\Program Files\Magic Encyclopedia\magic.exe (Infected with Malware.EENX) both of these files have been deleted
  • NMC also found C:\Users\Page\AppData\Local\Temp\~DFEDF2.tmp, but access has been denied and it could not be deleted.
  • McAffee is always installed at this time and all the minutes I get a pop-up indicating that 2 (located in the temporary file) Trojan horses has been blocked.
  • Called Microsoft a 3rd time and met with an another tech once again connected via remote access and "worked its magic" like others and recommended I have remove McAfee and reinstall because the alerts I receive are "fake".
  • Remove and reinstall to see that McAfee will not be updated or protect. Now the tech suggested that I contact my ISP for assistance because McAfee has been downloaded from their site and seems to be defective.
  • Contacted my ISP and was told to contact McAfee.
  • Contacted McAfee and told to contact Microsoft.

  Wednesday (2 a. .m):

  • Always at work, trying to get something to work. Attempted to run the cleaning (ERROR: the instruction at 0x00cb34ef referenced memory at 0 x 00000000) The memory could not be read. Click on OK to terminate the program.) Attempted to run the disk check (went through the process and when the system has restarted, he received an ERROR saying that my computer would have to close and restart)
  • 04:00 found this forum! YES!
  • Removed all anti-virus software as suggested (old version of TrendMicro who was no longer in use, McAfee using the Development download, Hi taken this, Norman Malware Cleaner and disabled Windows Defender)
  • Attempted to launch the Scanner and even once, was not allowed.
  • Downoladed Malwarebytes'... put up-to-date, but as soon as the scan began to close.
  • Downloaded SpyBot and scan it again just to make it stop after the update.
  • A run ESET Online Scanner and found 2 objects (files win32)... cleaned and removed.

  Where am I today? I can't always run antivirus software and my computer is currently not protected... online security with networking Mode.

  Any suggestions?

  You cannot save your programs - a clean installation wipe everything from the hard drive.  Programs need to be reinstalled (they cannot be copied or saved) - and you probably wouldn't do anyway because there is a good chance that some of the infected files can reside in these same programs.  The ONLY way to avoid this is to get your hands on a real Windows Vista Installation disc, so we can attempt a repair system/upgrade where your programs will be preserved (and we don't know yet if that will completely solve the problem of infection but it probably will restore the functionality at least for a certain period of time).

  Sorry for the bad news, but that's just how it is.

  Good luck! Lorien - a - MCSE/MCSA/network + / A +.

• Firefox (which has apparently anti-virus protection) is usable on a computer with already installed Norton antivirus?

  I said that I can only have 1 antivirus program on my computer at the same time. Since firefox has features antivirus, can install it on a computer that already has a Norton antivirus program?

  User Agent

  Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.21022; .NET CLR 3.5.30729 .NET CLR 3.0.30729; NET4.0C)

  Firefox does not include anti-virus protection, you need a separate program such as Norton anti-virus.

• Anti-virus 2008 / 2009 malware infection...

  It seems that there was more in addition to the infection spreading on the internet.  Then. without further ADO, here are some steps to help prevent the worst.

  If you see the software on your system... warning you of all these "infections" and "registry errors '... IGNORE IT!

  1. do not install the software... in fact, do not click on anything in windows... closing the application is very well, but it just goes to show again.

  2. NEVER put in your credit card information in a program that has been installed on the system.  If you go buy a software, buy it at the store... a valid and respected website, or call the service.

  3. go on the internet... go to Google.  Looking for a program called MalwareBytes.  Download (it is only 2.9 MB in size), install, update and run the quick scan option.  Follow the prompts on the screen to remove the boxes all the selected (in red).

  4. restart the system.

  Don't panic if you have chosen to install the software... the above steps are still a viable option.  However, if you purchased the program, get in touch with your credit card of the Bank and block the card immediately.

  I don't mean to cause a panic here... but this program is causing many problems... better to help inform the community as possible.

  Download SuperAntiSpyware from superantispyware.com

  Download MalwareAntiBytes as well.

  They are both free. Run each one separately and then restart after removing infections.

• How to know which anti-virus software is installed on the computer

  want to find the State of the computer so I can see what antivirus software is on my computer

  Click on Start then run and in the Open: box type wscui.cpl and then OK or Enter. This will open Security Center. Click on the double arrows next or Off for the Virus Protection to display that this case, the antivirus program is installed.

  To determine if other security software can be installed, you can consider using AppRemover. It's main function is specifically for uninstalling security software, but you need only to scan to determine what programs exist.

  AppRemover
  http://AppRemover.com/about

  I hope this helps.

• Just made anti-virus Malwarebyte s scan on my laptop and need some advice please...

  When the scan has finished a very long list of problems came, there was an option to remove the problems individually or completely, it would be safe just to delete the lot or it might cause problems, I would really advice you can give me...

  Malwarebytes' Anti-Malware is a reputable program that can be implicitly approved, just remove what it found.

• We have Adobe Acrobat Pro DC loaded on a computer, and I want to share with another computer over the network.  Must I pay $ 120 to get the serial number?

  Is it really necessary to pay for another FULL of Adobe Acrobat Pro DC version so it can be used on another computer?   Even if we are on a network.

  As far as I know, Adobe programs are not running on a network... If you have computers A and B, and the program is on A, it cannot be run on B on the network, it must be installed on B to work

  More info about kglad said...

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations for a single account CAN NOT be used at the same time (to be noted in the link above of the license)

• How to remove virus in System Volume Information in XP and Windows Installer

  C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1596\A0178723.dll Trojan.Generic.4932440 Deleted

  Objects not scanned: C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP1595\A0178683.msi-online (Embedded EXE)-online (ZIP Sfx g) => (NO NAME) Protected by password Not analyzed (file was protected by password) C:\WINDOWS\Installer\4af47.msi-online (Embedded EXE)-online (ZIP Sfx g) => (NO NAME) Protected by password Not analyzed (file was protected by password)

  My Bitdefender Internet Security deleted about 3 Trojan virus and I want to get rid of the files protected by word too.

  Try to scan in safe mode:

  (1) restart your PC and press F8 button repeatly and chose safe mode and run scan.

  Try to disable safe mode system restore and try to remove them.

  If that fails, contact the Bitdefender support for help.

• My computer has been stolen! Can I install my Win 7 Pro drive on my new computer and disable the operating system on the old computer?

  My computer has been stolen! It had Windows 7 Professional 64 bit for the new buildings of the computer. I still have the original disc and product key. Can I deactivate the license on the stolen computer and install my copy of the OS on my new computer? I'm having a hard time trying to find the funds to buy what I had once and I think it's not fair if I have to buy a new product key, when I still have the original disc and has been victim of theft.

  If its an OEM version of Windows, you are probably out of luck (can't hurt to try). For a version of "Retail"...

  If you a proof of purchase, then you may be able to get a replacement.
  How to replace Microsoft software or hardware, order service packs and replace product manuals
  http://support.Microsoft.com/kb/326246

  You can also try Windows Genuine Advantage Support (scroll down to find your country)
  http://customercarecontacts.com/contact-Microsoft-support-phone-of-Microsoft-Corporation/
  US phone numbers: Windows 7: 1-866-530-6364
  Windows Vista: 1-866-530-6599
  Windows XP: 1-866-530-6599
  Microsoft Office: 1-866-530-6599
  All other products: 1-866-530-6599

  J W Stuart: http://www.pagestart.com

• I had the creative cloud on my laptop with adobe first pro, but I wiped my computer and then first pro disappeared and I need to re install

  I need help to put the soft ware on

  Hi Leonard,.

  Please refer to the help documents below to download the application Adobe CC:

  Creative cloud to desktop

  Download, install, update or uninstall applications

  For the CC desktop application, you can install any application.

  Kind regards

  Sheena

• The so-called Vista anti-virus 2011 takes over my computer!

  original title: vista anti-virus 2011

  Vista anti virus completely takes control of my computer and

  would not let go until I bought their software called.

  They used the logo of microsoft and I thought he was legitimate, but strange.

  Does anyone else have this problem?

  Hello

  Vista anti-virus 2011 is known by several names.

  Vista anti-virus 2011 is a fake antivirus, a scam to force you to pay for it, while it has no advantage at all.

  Uninstall XP Antispyware 2011 and the security of Vista 2011, Win 7 Internet Security 2011 (uninstall Guide)<-- read="" this="">
  http://www.bleepingcomputer.com/virus-removal/remove-win-7-Internet-Security-2011

  It can be made repeatedly in Mode safe - F8 tap that you start, however you must also run them
  the Windows when you can.

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs. It comes
  a scan only, VERY EFFICIENT, if it finds something to come back here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software (viruses, Trojans,
  Rootkits, etc.) that has infected your computer despite all the security measures that you have taken (such as
  the anti-virus software, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  New Vista and Windows 7 version
  http://OneCare.live.com/site/en-us/Center/whatsnew.htm

  Original version
  http://OneCare.live.com/site/en-us/default.htm

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  These also to erase corruption and missing/damaged file system repair or replacement.

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  I hope this helps.