Anti-virus 2008 / 2009 malware infection...

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• My computer is infected with virus/bug I have checkd with Anti virus few records showed infected but could not remove.

  My computer is infected with a virus/bug I have checkd with Anti virus few records showed infected but could not withdraw, step by step programs stoped working, I tried all the things microsoft Web and other webs to run antispy etc, but nothing works programs start, but halfway to display error and stop now even explore stop working, now I had a white windoa screen opens more but I have a lot of data that is important, how to fix it? can anyone help please thanks

  Raz2009,
  If you have a known problem with the virus then I suggest to get an antivirus program that you can boot from and run it without starting Windows.

  Another option would be to format your drive and do a clean install of Windows (this would remove all the data of your drive).  If you have a backup of your data, this is the best course of action.  If you do not have a backup, you can then do a parallel install (This installs XP in a different folder if you don't lose any data). Here is an article on installation options: http://support.microsoft.com/kb/316941
  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Cannot run an anti-virus software after an infection!

  OS: Vista Edition Home Premium (Service Pack 2)
  System: Gateway MT6821 32 - bit os

  Saturday:

  • Downloaded a file from a friend who turned out to be infected unknowingly.
  • Contacted McAfee help once a Trojan horse has been "blocked and deleted. At this point when I open internet explorer, you could say that my computer is still infected with something. I would like to enter an address in the browser and would be redirected to another site (i.e. random search, youtube, offer to purchase through my ISP)
  • Ordered to contact Microsoft indicating that it was a problem with internet Explorer.
  • Through a problem with Microsoft where they found a file (cngaudit.dll) that was bigger they said it might be that showed them that my computer has been infected. Tech also found cngaudit .dll (69) where it is said that it was a copy of the original file which showed that my computer has been infected.
  • Set up a time for another Member of the support team to call me on Sunday to help in the kidnapping.

  Tuesday:

  • After no calls Sunday or Monday, I contacted Microsoft with my # of cases and a second rep attempted to help the elimination.
  • Remote access and technology attempted to run the Scanner again enabled (has been blocked)
  • Attempted to run HiJackThis... was able to download, but not executed.
  • Downloaded and run Norman Malware Cleaner.
  • NMC found 2 infected files... C:\Program Files\Magic Encyclopedia\dvmwlkt.exe (Infected with Malware.ELBD) and C:\Program Files\Magic Encyclopedia\magic.exe (Infected with Malware.EENX) both of these files have been deleted
  • NMC also found C:\Users\Page\AppData\Local\Temp\~DFEDF2.tmp, but access has been denied and it could not be deleted.
  • McAffee is always installed at this time and all the minutes I get a pop-up indicating that 2 (located in the temporary file) Trojan horses has been blocked.
  • Called Microsoft a 3rd time and met with an another tech once again connected via remote access and "worked its magic" like others and recommended I have remove McAfee and reinstall because the alerts I receive are "fake".
  • Remove and reinstall to see that McAfee will not be updated or protect. Now the tech suggested that I contact my ISP for assistance because McAfee has been downloaded from their site and seems to be defective.
  • Contacted my ISP and was told to contact McAfee.
  • Contacted McAfee and told to contact Microsoft.

  Wednesday (2 a. .m):

  • Always at work, trying to get something to work. Attempted to run the cleaning (ERROR: the instruction at 0x00cb34ef referenced memory at 0 x 00000000) The memory could not be read. Click on OK to terminate the program.) Attempted to run the disk check (went through the process and when the system has restarted, he received an ERROR saying that my computer would have to close and restart)
  • 04:00 found this forum! YES!
  • Removed all anti-virus software as suggested (old version of TrendMicro who was no longer in use, McAfee using the Development download, Hi taken this, Norman Malware Cleaner and disabled Windows Defender)
  • Attempted to launch the Scanner and even once, was not allowed.
  • Downoladed Malwarebytes'... put up-to-date, but as soon as the scan began to close.
  • Downloaded SpyBot and scan it again just to make it stop after the update.
  • A run ESET Online Scanner and found 2 objects (files win32)... cleaned and removed.

  Where am I today? I can't always run antivirus software and my computer is currently not protected... online security with networking Mode.

  Any suggestions?

  You cannot save your programs - a clean installation wipe everything from the hard drive.  Programs need to be reinstalled (they cannot be copied or saved) - and you probably wouldn't do anyway because there is a good chance that some of the infected files can reside in these same programs.  The ONLY way to avoid this is to get your hands on a real Windows Vista Installation disc, so we can attempt a repair system/upgrade where your programs will be preserved (and we don't know yet if that will completely solve the problem of infection but it probably will restore the functionality at least for a certain period of time).

  Sorry for the bad news, but that's just how it is.

  Good luck! Lorien - a - MCSE/MCSA/network + / A +.

• A fake program known as anti virus pro system, severely infected my computer and made him almost useless.

  This program somehow bypassed my security as I was never asked "permission". The program stopped me to open what is not already open.  It does not block same panel Manager and task control to open.  It doesn't seem like a big deal until it blocks my security program as well.  I am unable to remove it, and continually, he made false scans, create many popup windows to try to make me buy a version of 'complete '.  It gives me 'security alerts' on programs that make up an important part of the computer as a firewall and the Task Manager.  It drives me nuts, and I need help before this gets out of hand.  Seems not unique for me, as many others have published guides to remove this specific programme.  I was looking at them, but they tell me that I need to use the Task Manager and the control panel.  Apparently it's internet control explore too much.  He keeps making the browser pop up with offers to download the program.

  If I don't get an answer soon, I can be find out how hard reboot.

  Hello

  I had the similar problem on this site: http://www.bleepingcomputer.com/virus-removal/remove-system-tool

  Information on PC:
  Operating system: Windows7
  CPU: i3
  HARD drive: 500 GB
  RAM: 4 GB

  I managed to install the program Malwarebytes' Anti-Malware and did a quick scan. I removed everything that was listed, restarted and it fixed the threat of the background, well. However, I noticed a slight change with the Google search box when I entered a keyword or search. It takes forever for the site to load otherwise, then it keeps looking like his endless. The interesting part is when I click on a link, it redirects me to a different site. A sure thing, I was unable to install Rkill.exe to a reason any during the process of safe mode networking or normal startup.

  After that, I installed Spybot, did a scan and the results was very good. I also have avg antivirus and the results was good too.

  Not really sure what is happening here, but someone at - he experiences the same thing? Did I miss something during the safe mode networking or was RKill.exe the last step to solve this problem?

  Thanks in advance
  SOON :)

• Windows Update disables competing anti-virus programs

  I use Norton anti-virus for nearly a decade.  For this reason, I have not installed Windows Security, as it is in conflict.  I do every week a routine Windows Update.  Two nights ago, it looks like Windows Update automatically installed Windows security without my permission.  This has created a huge conflict with Norton anti-virus, various alerts of infection appeared and my network of connections have been disabled.  I had no choice but to do a system restore and disable Windows Update altogether.  I want to update Windows for occasional useful bugfixes, but cannot take the risk of extreme hassle of security of Windows being installed without my permission.  Any ideas?

  So far, the system restore and the sweet Norton seems to have fixed.  But he was mean.

• Anti-Virus detects but removes no adware/malware

  Hello

  I have a Readynas RN102 with 6.4.1. firmware. I have more installed anti-virus. Today it started to detect Adware (W32 / Adware.DEZV - 3749 or NsCPUMiner32.exe) and Bitcoinminer Trojan (W64Adware.DEZV - 3749 - NsCPUMiner64.exe). Both were hidden in a file called Info.zip.

  Because I couldn't see the files in the management web page / share (even when displaying of hidden files) I changed the anti-virus more to 'Action - Delete' setting and a scheduled scan. He had tested and found the files, but in log files, he repeats that I have to delete the infected file yourself.

  Any help on:

  -log file: why does not say what is it deleted the file or not

  -display and by deleting files myself manually

  -a specific malware / adware removal app for the ReadyNas

  Thanks in advance,

  Jan

  HA Kodhee,

  Thank you. I always keep my antivirus updated. So maybe this is the reason why no virus is detected (asuming it was a false alarm as well).

  I did what you suggested and selected / unselected files of several cards that were "infected" files It was an hour ago, and I don't have any message. More than my scan that I had planned this evening.

  I'll keep my fingers crossed and do a final check tomorrow morning.

• What is the prevalence of viruses, malware, etc., to be hidden and undetectable by anti-virus software?

  • As before, when my computer when my computer has been infected, I get a svchost.exe error, repeatedly, whenever I restart the computer. The infection has been discovered that the last time by my anti-virus software, because it was hidden.  It was a computer expert on this forum who told me my computer was infected by svchost.exe repeated error messages that I received.  I ran my Avast software, anti-malware software from MSFT Security Center, Win Defender, etc. this time, and it has detected no infections.  (Yes, I know what to do to pass this message means not necessarily my computer is infected, but the tech guy said that it is likely, given that the error message appeared on several occasions).  How detect and destroy the virus/malware hidden, etc?
  • Also, if anyone can answer another question... I was told that it is not recommended that I have two programs of anti-virus software, which I do - Win Defender and Avast (I guess they may conflict).  I tend to want to keep Avast, but would like to know if I have to keep Win Defender instead, because it is a Win a Win system program.  If I've got this me getting rid of one of them, is it recommended that I both uninstall and then reinstall one of them?

  A person help would be appreciated!

  Thnx, Dharma

  WHAT I HAVE: Win XP Media Center, MS Office 7 Professional (used at home), IE8, Outlook 7, HP w / 32-bit dual core processor, latest version of Avast & Win Defender, Srvc Pack 2 and 3 (although I know that I don't need 3 because I have not upgraded to Win 7, but it won't let me uninstall it!) and regularly updates Win.

  PS Please ask questions if you have, before you answer, so it will be less likely that I'll get the wrong answers that don't relate directly my questions! (Can say you that has already happened?  (LOL).

  You pouvez have a type of rootkit of malware infection.  Rootkits can transform and change of identity on your OS (and are difficult to detect and remove) and many computing professionals recommend a reinstall of the operating system in order to ensure that the rootkit is removed.

  Follow the suggestions in the Brian - post.  The link that he provided is an excellent reference.   If you have a rootkit, TDSS Killer or one of the other programs listed pourrait be able to remove it.

  You can also:

  You can get free help in the removal of malware from MS Support here: http://supportservices.microsoft.com/support/services/virus_malware_removal

  If you are in North America, you can call the MS Support to 866-727-2338 for help with infections of virus and spyware.

  For international information see your subsidiary local technical support site.

  Or get assistance from Avast at: http://www.avast.com/support

  You have SP3 on your Win XP OS and if you plan to switch to Win 7 make sure that your processor and RAM will manage Win 7... with your history of technology issues a reformatting/clean install of Win 7 would be a good idea.  Because of the possibility of conflicts, I do not recommend using Windows Defender with Avast or any other resident AV program.  Suggest uninstall you Windows Defender in Control Panel.  MSE and several other AV programs require the removal of Windows Defender in XP (or disabling the Defender in Vista and Win 7).

  Kind regards...

• I get a lot of banners informing me that my system is infected etc. and that I neeed to run "Vista anti Virus 2011.

  original title: false Virus Warning?

  I get a lot of banners informing me that my system is infected etc. and that I neeed to run "Vista anti Virus 2011" I have never run these for fear of loading of a virus but I was blocked to get on the internet I'm scanning with Microsoft Essentials, but nothing is coming, and he said: I am protected... Any suggestions?

  Hello

  you are infected with malware

  Vista anti-virus 2011 is only one name for a particular strain of malware

  Vista anti-virus 2011, Vista Total Security 2011, Win 7 Home Security and include some of the names by a rogue new name change randomly to settle on the victim's computer.  When this particular rogue is installed, it will install as a variety of names in different programs, with each having their own graphical user interface according to the version of Windows running on the computer. Whatever the name, however, they are all the same exact program with just a different name and skin on this subject. This rogue goes by many names in different programs, of which I have listed below depending on the version of Windows that is installed on:

  Windows XP rogue names	Names of Windows Vista Rogue	Windows 7 fake names
  XP Antivirus	Vista anti-virus	Win 7 antivirus
  XP Antivirus 2011	Vista anti-virus 2011	Win 7 anti-virus 2011
  XP Anti-Spyware	Vista Anti-Spyware	Win 7 AntiSpyware
  XP Antispyware 2011	Vista Antispyware 2011	Win 7 antispyware 2011
  XP Home Security	Vista Home Security	Win 7 Home Security
  XP Security 2011 Home	Vista Security 2011 Home	Win 7 Security 2011 Home
  XP Total Security	Vista Total Security	Win 7 Security Total
  XP Security 2011 Total	Vista Total Security 2011	Win 7 Security 2011 Total
  XP security	Vista security	Win 7 Security
  XP security 2011	Vista Security 2011	Win 7 Security 2011
  XP Internet Security	Vista Internet Security	Win 7 Internet Security
  XP Internet Security 2011	Vista Internet Security 2011	Win 7 Internet Security 2011

  Follow the EXACT below removal instructions

  http://www.bleepingcomputer.com/virus-removal/remove-win-7-Internet-Security-2011

• El Capitan checks for virus/malware infections in the system?

  El Capitan checks for virus/malware infections in the system?

  There is so much discussion on the iMac does not require does no antivirus, because it is well protected. On the other hand, horses Trojan seems to get their way in a system through vulnerabilities in browsers or other applications. Is there a way to know the State of health without having to pay for a subscription and the loading of the system with the external scanners and controllers as the extra load of the system?

  Yes, Mac OS X has built-in protection that is updated regularly (in the background). You don't need any other software.

  Adware and malicious software is different. If Safari is supported with pop-ups,

  Quit the Apple Safari > force quit menu. Relaunch Safari since the Dock icon while holding the SHIFT key.

  This reading can also be useful.

  Guide of Mac Malware: How can I protect myself?  http://www.thesafemac.com/MMG-defense/

• Suspected virus, only on FF internet explore, IE not found using anti-virus/malware, not in the modules or programs. unwanted adds on each site.

  On all non-secure Web sites that I visit, it is has unsolicited adds or games if looked at, seems to be in the right place, but have a small "ads not by this site" below. If I hover over the announcement, he will lead me to a site.

  Firefox is my default browser, but this does not happen on the internet explore (no doubt I got the virus by surfing with FF).

  I can't find any add-ons or suspicious programs/services that run in the background. Kapersky 2012 and a-squared free has not found any suspicious programs on my laptop.

  Malware scan

  Sometimes a problem with Firefox can be a result of malware installed on your computer, you may not be aware of.

  You can try these free programs to search for malicious software that work with your existing anti-virus software:

  • Microsoft safety scanner
  • MalwareBytes' Anti-Malware
  • TDSSKiller - AntiRootkit utility

  Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP, if you do not already have one.

  More information can be found in the article troubleshooting Firefox problems caused by malware .

  Reset Firefox

  The reset Firefox feature can solve a lot of problems in restaurant Firefox to its factory default condition while saving your vital information.
  Note: This will make you lose all the Extensions, open Web sites and preferences.

  To reset Firefox, perform the following steps:

  1. Go to Firefox > help > troubleshooting information.
  2. Click on the button 'Reset Firefox'.
  3. Firefox will close and reset. After Firefox is finished, it will display a window with the imported information. Click Finish.
  4. Firefox opens with all the default settings applied.

  Information can be found in the article Firefox Refresh - reset the settings and Add-ons .

  This solve your problems? Please report to us!

• should I install McAfee anti-virus on my Mac Book Pro 2008?

  should I install McAfee anti-virus on my Mac Book of 2008

  MOM it is totally unnecessary and could, indeed, create problems.

  Serious questions are practically nonexistent on Mac OS X has built-in protection

  If you insist, I would suggest ClamXav.

• FireFox directedme buy "Win 7 anti-virus 2011" because it has been infected; did, I became a victim of a scam?

  I use Windows and Firefox 4
  A series of warning flashed ("effigy a shield with 4 - color") said Firefox has been diverted and infected by the virus and has 14 (?) Trojan and can not be erased until I register ($59 paid) to activate «Win 7 anti-virus 2011» Repeat to try to close and re-boot did not problem disappear.
  I paid $59 for 1 year at UltimateSpyware.com and it seems deleted everything which did not work - system "looks" OK but I don't see any signs for a program of that name.

  Yes, you have been scammed. No no never download or buy software, just because a Web site said. That Web sites are known to scam people and install viruses on your computer.

• What anti-virus/anti-malware programs in conflict with one another?

  many have said that too many anti-virus/anti-malware programs installed can damage these collide with one another, causing the programs may not run correctly and sometimes cause the computer hang very badly. So what programs shock/does not shock with another?

  (eg. malwarebytes and norton are compatible)

  It seems that your registry cleaner question has not been answered.

  The so-called "registry cleaners" can aggravate a situation and take measures, we are manually updated on many times.
  It is better not to rely on these programs, if you don't know what is happening with the proposed fix and the registry.
  Otherwise, a change in the registry can make a system that no longer starts due to an error.

  Here are a few good discussions:
  http://aumha.NET/viewtopic.php?t=28099
  http://www.whatthetech.com/2007/11/25/do-i-need-a-registry-cleaner/
  http://billpstudios.blogspot.com/2007/04/do-i-need-registry-cleaner.html

• AVG Anti-virus (malware) does not illuminate

  My os is windows vista Basic, windows defender is Windows Firewall turned on, I get alert windows from security saying me my avg anti virus (malware protection) is disabled. However, it will not turn on, ive recently installed avg 8.5 (free), I never had no problem with the previous avg 7, could be something to do with the Defender w or w Firewall?, any help please.

  Hi murphmeister,.

  Thank you for taking the time to post.

  It is possible to Windows Defender and if that AVG has a Malware/spyware scanner, it can cause conflicts as it is recommended to have only a spy software put real-time protection. It is allowed to have several installed, it has simply not recommended to have the two together at the real time protection. It really depends what the following shows us.

  ·         Click on the Start Orb on the Office

  ·         Select Control Panel

  ·         Select Security Center (Classic view)

  Under protection from malware it shows under the protection against viruses and software spies and other software malware protection?

  Have you tried to reinstall AVG?

  AVG seems to work; You can scan and access the program very well as far as you can tell?

  The following steps will attempt to repair management Windows (WMI) Instrumentation which can cause the Security Center to see the average price before trying the following steps please make sure that you do not have a restore point of the current system.

  http://support.Microsoft.com/default.aspx/KB/322756

  ·         Click on the Start Orb on the Office

  ·         In the Search box, type cmd (do not hit enter)

  ·         Right click on cmd.exe and select run as administrator

  ·         Type or copy the following that winmgmt /verifyrepository and press enter

  ·         We should get this message: "WMI repository is incompatible"

  ·         Type or copy the following winmgmt /salvagerepository and press enter (you may need to try this one a couple times)

  Please let us know.

  Thank you

  Keith
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• is it possible to have all my anti virus/malware programs to all work together without one stop on the other?

  is it possible to have all my anti virus/malware programs to all work together without one stop on the other?

  is it possible to have all my anti virus/malware programs to all work together without one stop on the other?

  I doubt it.

  You should never have more than one security product installed on the PC, providing active protection / scan. This can cause performance problems, system instability and conflicts between programs and can affect all installed antivirus product efficiency. Even if you try to have more than one product installed, with an asset and another disabled, disabled product will probably still active components and/or installation of the drivers installed that will conflict with any other antivirus program.