A few years back, I bought CS5. because of my house having to repair my CS5 has been lost in the move. Then I had to take care of my mother who died later of cancer. I have now found my product, but the customer service person said that there is no newspa

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• My laptop cannot start or repair itself, Windows has been installed at the factory, so I have no boot disk, is there a way to get a free boot disk?

  I had problems with my laptop for a few weeks, I used Chkdsk to fix the problem she was having. Yesterday the comp froze while I was using firefox and when I reset windows not load and cannot repair themselves. My OS was installed at the factory, and I have the product key, but Windows no disk. Is there a way to fix my computer without buying another drive in windows?

  Hello

  Here are the different ways to reinstall vista

  Contact the computer manufacturer and ask them to send you to vista recovery disks to reinstall the operating system back as it was when you bought it

  they do it for a nominal cost of $

  also ask them if you have a recovery partition on your hard drive to get back to the way you bought

  you would normally press F10 or F11 or Alt + F10, 0 at startup to start the recovery process according to the manufacturer

  Ask them of the exact key sequence

  or borrow a microsoft dvd vista

  Make sure that you borrow the correct 32-bit or 64-bit microsoft dvd to your computer

  they contain all versions of vista

  This is the product key that determines which version of vista is installed

  http://www.theeldergeek.com/Vista/vista_clean_installation.html

  Save all data, because it will be lost, do the above

  How to replace Microsoft software or hardware, order service packs and replace product manuals

  http://support.Microsoft.com/kb/326246

  and if you need a startup repair disk;

  the link below is how to download and get a vista disk startup repair, which you can start from the

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  Here's how to use startup repair system restore command prompt, etc. to bleepingcomputers link below

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  to boot from the dvd drive to be able to you will see a way to get into the bios Setup at the bottom of the screen or command menu start

  It would be F2 or delete etc to enter the BIOS or F12 etc. for the start menu

  Change boot order it do dvd drive 1st in the boot order

  http://helpdeskgeek.com/how-to/change-boot-order-XP-Vista/

• I bought for the Adobe Master Costume CS5.5 product packaging a few years back and today I get the following message appears: "Configuration Error: there was a problem with the license of this product." You restart the computer and restart production

  I bought the Adobe Master Costume CS5.5 product packaging a few years back and today I get the following message appears: "Configuration Error: there was a problem with the license of this product." You restart the computer, and restart the product. Error 213:19 ".

  That was before Adobe moved to a payment structure based on participants. I need to be able to access these programs. Please provide a solution to the problem.

  order to C:\ProgramData\Adobe & C:\ProgramData\Adobe\SLStore folders full reapply administrators property back on the C:\ProgramData folder and then add everyone.

• I have a CS5 version from a few years back and would like to download it on my new mac.  My account at adobe don't.  Is it possible... ?

  I have a CS5 version from a few years back and would like to download it on my new mac.  My account at adobe don't.  Is it possible... ?

  Hi nicj,

  You can download Photoshop CS5 from this link: Download Adobe Creative Suite 5 products

  Kind regards

  Claes

• Hey, a few years ago I bought cs4, now I want to upgrade to cs5. How can I do?

  Hey, a few years ago I bought cs4, now I want to upgrade to cs5. How can I do this?

  You can not.

  Adobe sells only CS6 (if you their ring and ask them nicely) or the creative cloud.

  CS4 does not qualify for upgrade pricing to CS6 so you will have to pay full price for 3 year software obsolete.

  Any reason specifically want you CS5?

• A few years ago, I bought Windows 7... Cannot find my CD case/product key... What are my options?

  So, Yes... back a few years ago, I bought Windows 7. I recently purchased a new Mobo/processor, and during this time, I discovered that I don't know where my product key and the CD is... What are my options on the replacement of my info?

  I try and track down of some sort, the receipt or electronic receipt (copy of the email). Maybe you can contact Microsoft by e-mail and they will be able to help you in there.

  Here is a link to different methods to communicate with them.

  https://support.Microsoft.com/en-us/contactus?WA=wsignin1.0

  I've been in contact with MS before and they were very helpful!

  Good luck!

• I have a version of Audition 3.0 new-in-box I bought about 6 years; for various reasons, it has been sitting on the shelf all this time. Now I need to install it; He moved well on my system, but I can't seem to activate. I'm trying to us

  I have a version of Audition 3.0 new-in-box I bought about 6 years; for various reasons, it has been sitting on the shelf all this time. Now I need to install it; He moved well on my system (Win XP) but I can't seem to activate. I try to use the phone activation because the machine I use is not connected to the net. How can I activate this s/w?

  You will not be able to.  You will need to acquire a special copy.  See the following topics:

  Error: Unavailable activation server | CS2, Acrobat 7, hearing 3 -.

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm

• How to make back to Firefox as it was a few weeks before a large number of features has been lost

  Firefox functioned very well at some point. After several upgrades he lost the feature so much that I need to go back to IE. However, I have added dozens of bookmarks, which are not in IE, so I need to switch back.

  I'm fed up with it now.

  A feature that has been lost:
  1, interactive for weather radar on websites as graphs (but not limited to) weather.com
  2. interactive graphics for graphs of trend of prices on the Google and Yahoo Finance websites
  3. cannot play videos on You Tube and other sites where they have embedded videos.
  4 were not able to right click to download videos on Real Player for a while.

  All of these features are always on IE.

  We will try to correct Real Player Downloader and Flash issues first. Read this article and see if it helps: 11.3 Flash does not load video in Firefox.

• I have a late 2009 iMac. When I tried to upgrade to El Capitan. He said that the CHIP shows the h/d is a failure and can not be updated. I have install an external withEl of h/d Cap but it is very slow. the h/d is USB 3 but the iMac's USB 2. the h/d is on

  I have a late 2009 iMac. When I tried to upgrade to El Capitan. He said that the CHIP shows the h/d is a failure and can not be updated. I have install an external withEl of h/d Cap but it is very slow. the h/d is USB 3 but the iMac's USB 2. the h/d is only 5400 RPM. a 7200 RPM 7 / would accelerate the iMac?

  No, because the limiting factor is the computer is USB 2.0, which is how it connects any external drive apart the external drive. As USB 2.0 is much slower, there is no real advantage to a 7200 RPM drive. What you need is a Firewire enclosure that supports FW800 which is much faster than USB 2.0.

• I can't open videos or change with Movie Maker. Is it because I have a Sony Handycam? He said that there is a lack of "codec". Where can I install the missing codec from?

  original title: help with Movie Maker...

  I can't open videos or change with Movie Maker.

  Is it because I have a Sony Handycam?

  He said that there is a lack of "codec". Where can I install the missing codec from?

  Very frustrating because I've used it before - maybe because I have SP3? But I don't want to uninstall SP3... :-(

  Help, please!

  Thank you!!

  Thanks for the info.

  MPEG files are problematic in all versions of Movie Maker.
  Best bet would be to convert the files to the. WMV format
  before you import into Movie Maker.

  There are many converters available on the net... some
  free... some detail.

  The following freeware converter is just one example:

  (FWIW... it's always a good idea to create a system)
  Restore point before installing software or updates)

  Format Factory (freeware)
  http://www.videohelp.com/tools/Format_Factory
  (the 'direct link' is faster)
  (the file you want to download is: > FFSetup280.zip<>
  (FWIW... installation..., you can uncheck
  ('all' boxes on the final screens)
  (Windows XP / Vista / 7)

  First, you will need to decompress the file or just open the
  Drag FFSetup280.exe out of the folder
  and drop it on your desktop. To install left click.

  Next, after the download and installation of Format
  Factory... you can open the program and
  left click on the toolbar, the "Option" button and
  "Select an output folder to" / apply / OK.
  (this is where you find your files after they)
  are converted)

  Drag and drop your video clips on the main screen...

  Select "all to WMV" / OK...

  Click on... Beginning... in the toolbar...

  That should do it...

  Good luck...

• I can't get into my email this is windows live. He said that there is no link even if I have a connection, because I can get on other sites.

  Windows live.

  Today I can not enter my email is windows live. He said that there is no link even if I have a connection, because I can get on other sites. With the help of Verizon, because we are in a fleet of RV United States also tried another connection through a clubhouse. Same results.

  This is a problem that Microsoft is working:

  https://status.live.com/

• I bought a computer that has been renovated and the owner said that he has updated the computer with Windows 7, but the computer is now ask for an activation code.

  I need help to activate my computer but I don't have the code. I bought a computer that has been renovated and the owner said that he has updated the computer with Windows 7, but the computer is now ask for an activation code. I tried to contact the guy but he won't answer. Is it possible to check the activation without the code? I need help and do not want to pay a hundred dollars more.

  Is there a COA sticker that is attached to the machine?

  If so, check to see what edition and version of Windows machine is licensed to:

  COA certificate of authenticity:

  http://www.Microsoft.com/howtotell/content.aspx?PG=COA

  ??

  What is the certificate of authenticity for Windows?

  http://Windows.Microsoft.com/en-us/Windows7/what-is-the-Windows-certificate-of-authenticity

  Also:

  Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
  http://go.Microsoft.com/fwlink/?LinkId=52012

• I use Photoshop Cs5 on a PC that has been installed by the manufacturer of my PC in 2011, I tried to use it yesterday, and I get an error message saying to re - install the program. I have no knowledge on how to help.

  I use Photoshop Cs5 on a PC that has been installed by the manufacturer of my PC in 2011, I tried to use it yesterday, and I get an error message saying to re - install the program. I have no knowledge on how to help.

  Hello

  Please access "' programs and features'" and uninstall the Photoshop CS5 and access the link as follows to download the program installation of Photoshop CS5 and re - install and activate it with the serial key you have.

  Download Adobe Creative Suite 5 products

  Thank you.

• I did my credit card has been removed and now I'm not a new card but now my membership has changed, as a free membership. So, I want to pay again. But now, I don't have a plan that has been used in the past. How can I do?

  I did my credit card has been removed, and now I make a new card.

  But now my membership has been changed as a free membership.

  So, I want to pay again.

  But now, I don't have a plan that has been used in the past.

  How can I do?

  I want a quick answer

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• Dear Sir/Madam, as my Mac Air proved to be malware. I had to reset my computer. My adobe has been deleted by the agent from the computer. Now I have to reinstall my computer, can I have a serial number again? Thank you. I received your response, I still d

  Dear Sir/Madam, as my Mac Air proved to be malware. I had to reset my computer. My adobe has been deleted by the agent from the computer. Now I have to reinstall my computer, can I have a serial number again? Thank you. I received your response, I still don't know how to get the serial code. You could just please give me the original serial code? Thank you very much

  Check your Adobe account online for the serial number (toquickly find your serial number).  Otherwise, you will need to contact the Support from Adobe directly using chat to request serial number.

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Serial number and activation support (non - CC) chat
  https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp