A Forum on the management of account and why not be able to select an E-mail for Communications

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• creating a box and is not be able to select a color in the Swatches palette to fill the box?

  I'm on a Mac of Yosemite, anyone performed by creating a new document, creating a box with a tool box and is not be able to select a color in the Swatches palette to fill the box?

  I have two screens, I had to move the Swatches palette on my main computer and was able to then select the shade. Before it was essentially trying to grab and drag the box color hand only to choose the color. Problem solved.  Thank you

• Received an email about the management of accounts and the deletion of my emails: is it a scam

  That's what I got today:

  Scheduled maintenance
  Dear customer Windows,

  You have submitted a request to complete your windows account and the process started by our team of Windows Mail, please give us 3 business days to close your Windows Live account.

  All folders on your Windows Live account including (Inbox, Sent, Spam, trash, project, records) will be deleted and will be denied access to your Windows Live Mail account.

  To cancel the termination request click http://cancel.mail.windows/index and log.

  
  For further help please contact customer.

  
  Kind regards
  Windows Live Mail account services
  ______________________________ ______________________
  Please do not respond to this message. Mail sent to this address cannot be determined

  Help, please!

  Yes, the link is not microsoft.com and you are not a Windows client, you are a customer of Microsoft

  In addition, the website is incorrect and shows a top-level domain 'windows' which is not valid.

• created a new account and still not be able to access programs

  Hey guys!

  I had a student last year account and had to create a new one in order to access the student account again (this is what Adobe says when you try to download a program like Indesign for example).

  I did what they wrote on their Web site and update everything. Yet I am not able to access the applications however.

  Adobe continues to tell me to create a new account (AGAIN) well it shows that they have already received payment for this month + it says I work at the new student account.

  What Miss me?

  What should I do to make it work?

  Best regards

  Hermes

  Do you mean that you got a subscription for students to the creative cloud of Adobe, and you are able to install programs? Then you try to open inDesign you request a user name, password, but does not accept it?

• Why Microsoft will not permit use of the gift card online and why not pre order the Surface in stores using my gift card?

  I tried to order in advance the Microsoft Surface with my Microsoft Store Gift card, but apparently I can't use it online that is fine because I should have just asked my parents to pre-order in store. Evil. You can't pre-order the Surface in the store at all despite being told by a representative of the Bank that it was possible on the phone. For a company that enters the Tablet market if later I guess making the process easier would help push the product, but apparently, it does not matter for Microsoft. I go to the store and buy my car gift, but since I'm in College now and about 500 miles from my house and with the Microsoft Store closest being 2 hours of road, which is not really possible for me. I just want to say that telephone support staff have little or no information on the Tablet no more. I was told that the tablet will not be in stores for a period of 1 to 2 months and I should just wait if I wanted to use my gift card. Then I was pushed to just order it with my credit card and get something with my gift card.

  Hi CLe94,

  Thanks for posting in the Microsoft community

  I suggest you support of Microsoft Online Store site and check.

  http://www.microsoftstore.com/store/msstore/HTML/pbPage.Help_Site_Contact_Us

• Disabled the SATA in the BIOS by mistake and will not be able to access the BIOS

  I disabled pata and sata by mistake in the bios on compaq windows vista desktop

  I can't go beyond screen compaq or access in the bios can someone help me with this please

  Hello

  For any problems with your Compaq BIOS, please contact HP direct.

  http://WWW8.HP.com/us/en/contact-HP/contact.html

  Or ask in the Forums of HP's Support.

  http://h30434.www3.HP.com/

  See you soon.

• I scanned a brochure and have not been able to copy or e-mail

  I try to send a message/attachment of my documents or my pictures.  Microsoft Word displays a screen that he cannot send this file but I click send anyway.  It is not sent.  I usually set up an email, click on an attachment, click the attachment and then send.  This time he won't. I tried several times, in different ways.  Now what?

  Save the file that you want to attach, and then copy it to the desktop computer.  Then see if you can attach a copy of a message.  If not, indicate which version of Windows you are using and what e-mail program.  If you use Hotmail or Windows Live Mail, then ask here: www.windowslivehelp.com

  Steve

• I get a box that says, please verify your billing information. We discovered a problem with your last payment for creative cloud. Go online to manage your account and check your billing account. 19 days remaining. What is c?

  I get a box that says, please verify your billing information. We discovered a problem with your last payment for creative cloud. Go online to manage your account and check your billing account. 19 days remaining. What is c?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I am trying to download my software elearning in my account and it shows no download available, even if I paid for it and the data of the invoice is there. any help?

  I am trying to download my software on e-learning in my account and it shows no download available, even if I paid for this and the data of the invoice is there. any help?

  Oh, Yes, well, if you're talking about e-learning 2.0 Suite... it's several years old... I don't know if Adobe has no download access user around holding method for that long... or even until the next version of the product is released... especially these days with the preference of creative cloud.

  Always take the downloads, you have access to and store their future use yourself

  You can try this (which came in another post on this forum):

  Download the free trial version Adobe Elearning Suite | Adobe Elearning Suite 6.1

  But it is for the latest version of eLS, not v.2.0. It can be a real challenge to find the installer for v2...

• Problems with my mouse, and have not been able to find a solution to the research on various forums.

  Original title: mouse problems

  I have problems with my mouse and have not been able to find a solution to the research on various forums. Here are the symptoms:

  1. you must click several times to get the menus to open. Sometimes they are not just and sometimes they open with a single click flash but do not stick until I clicked several times.

  2 several times the menu drop down and seem to become transparent (not in looks) because when I click on something on the menu, he actually selects everything that is behind the menu drop down. For example, if I'm in powerpoint and you select an item in edit mode, it might work and here again he can just select the slideview behind the menu and expand. Or well, if I'm on a Web site, such as Facebook, and I chose to close the session, rather than enable the disconnection of the key, he chooses some ad is behind the part of the menu and redirects the page of this Web site.

  3. when I try to select a Word, words or sections as paragraphs, it performs several different things: continually select as soon as I let go of the mouse button, the jumps of color selection in another part of the document, or deselects the part of the text before I even let go of the mouse button.

  Here is what I tried:

  1. I had originally a usb wireless mouse. I changed the batteries and then got a new. Now I use a wired mouse.

  2 make sure all updates for Windows and Office 2010 are updated.

  3 has tried to update the drivers mouse, says that it is up-to-date. He restored, did not work. Uninstalled and restarted.

  4 Ran Windows Security Essential and Malwarebytes - found nothing.

  5. ensure that all the Toshiba updates were up-to-date.

  I don't know how the word this issue properly in order to find information about it. Everything I typed in search engines brings me other problems unrelated to this one.

  I am running W7 64 x Home Premium SP1, SP2 MS 2010 with a mouse Dell; Toshiba Satellite C655

  Well I have stumbled on the fix... looks like there was a problem with the HID-compliant mouse. The convenience store hardware detected and solved the problem. Everything seems to work properly again.

• I just paid for adobe Creative cloud for the year, but I can't download anything, but the version track even if it is on the same adobe account and my payment went through?

  I just paid for adobe Creative cloud for the year, but I can't download anything, but the version track even if it is on the same adobe account and my payment went through?

  Hi Amy

  Refer to the applications Cloud Creative back in test mode after an update until 2015 for CC

  Thank you

  Varun

• Forgotten password for XP user account and did not password reset disk, how can I get in

  Forgotten password for XP user account and did not password reset disk, how can I get in

  Michael, Microsoft technical support engineers cannot help you recover the passwords of the files and Microsoft who are lost or forgotten product features. For more information about this policy, please refer to the below sticky... http://social.answers.Microsoft.com/forums/en-us/w7security/thread/39f56ef0-5d68-41AD-9daa-6e6019c25d37

• Account name My Vista "a name of the user [name] account log does not exist on Windows Home Server" is not, despite the change.

  My Windows Home Server (WHS) prefer the same name of user account on all computers that I use - for the connection and easier access to the files. So to my Vista computer, I changed my account [ancien_nom] name [name]. Vista indicates the name of the new account everywhere but the server after a while (!) stopped recognizing my account and complains about "a name of the user [name] account log does not exist on Windows Home Server" suggesting I should change the name of the account on the ESM. Since I have other computers where I can't change the name of the account (work computer), for this purpose I changed the name of the account on my Vista computer.

  The reason why the WHS could work properly at the beginning maybe I can connect to the WHS folders in a separate process by using the new account name. Choose to save the password - which might have worked for a while, but no more. I also tried to connect as a network device, but I do not correctly reconnect with the identification information data (and saved).

  1 is the name of initial account stored anywhere even if I changed and the reason why it can pop as in this case?

  2. any ideas on how to solve this problem?

  3. or is the problem only on the side WHS - then I might have to turn to a WHS forum

  http://social.Microsoft.com/forums/en-us/category/WindowsHomeServer/

  They will help you in the above Windows Home Server Forums.

  See you soon.

  Mick Murphy - Microsoft partner

• Hello. I bought Lightroom, paid license 1 year view, did not have serial. E number and then past the 30 day trial and may not use the product or work more hard. I paid has been deducted from my credit card. How I'm going to work now?

  Hello. I bought Lightroom, paid license 1 year view, did not have serial. And number and then past the 30 day trial and may not use the product or work more hard. I paid has been deducted from my credit card. How I'm going to work now?

  Hi Sergior96769872,

  I saw your Adobe ID (email address), you used to post on the forums, and I see an active subscription on it.

  Please see Help below links: { make sure you use the same Adobe ID (email address) that you used to purchase the subscription }

  Connect and disconnect activate Cloud Creative applications

  Adobe Creative Cloud apps back in test mode after 2015 set CC to update

  * NOTE: Make sure that your firewall of your computer or security software firewall does not block Adobe, if you are not sure of it can just disable the firewall for a while and then log off and log on creative application of cloud and check.

  If it still gives you an error of the trial, then please refer to the troubleshooting listed below:

  If you are using MAC:

  1-force Quit the sub process in the same sequence as shown below from Activity Monitor: see, use the monitor activity on your Mac - Apple Support

  • Creative cloud
  • Basic timing & sync to basic support
  • CC library & process CCX
  • Adobe Common Desktop
  • Adobe update daemon
  • Broker CIB Adobe
  • After that, everything that said adobe on it do a force quit for her

  2 - right click on the Finder icon, then select the "Go - To" folder. You will get a text box, type in the following command and then press the 'return '. ("Not to be missed ~ symbol")

  ~/Library (it will open the folder of the user's library.)

  3. browse to the Application Support > Adobe > trash OOBE folder and folder AAM Updater

  4 - CUT any installed security software with firewall system.

  5 - go to: Apple icon > system preferences > Security & Privacy > General > "allow applications downloaded on" change this anywhere (to make these changes click the padlock in the corner at the bottom left of this window and enter your computer password)

  These changes are temporary you can restore these changes back to normal once your creative cloud app is running *.

  6 - restart the cloud creative app and connect

  
  

  If you use the WINDOW:

  1 complete the process / Task Manager tasks in the same order, as mentioned below the Manager tasks. See, Open the Task Manager

  • Creative cloud
  • Basic timing & sync to basic support
  • CC library & process CCX
  • Adobe Common Desktop
  • Adobe update daemon
  • Broker CIB Adobe
  • After that, everything that said adobe on it do a force quit for her

  2 - C:\Users\\AppData\Local\Adobe\ MAA UPDATER and two OOBE (App data & Program Data is hidden folder please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista)

  3 - CUT any security software installed with firewall system, also if your having any browser Add On installed for blocking advertising that turn off too.

  These changes are temporary you can restore these changes back to normal once your creative cloud app is running *.

  4 - raise the cloud creative app and connect

  Let us know if that helps.

• During cleaning after reinstall the update Ver 33 and "Could not load XPCOM" when I run the installer for worm 33 he says "your download was interrupted. Now, what

  Running Windows 7. After Firefox updated to the Version 33 Firefox would not start. Received the message "unable to load XPCOM. Follow the instructions in the forum Firefox to do a clean reinstall. File downloaded from Mozilla.org , using Internet Explorer for Firefox does not work. Deleted the old program file. When I try to run the Firefox Setup Stub file 33.0 continues to stop. The message says "your download was interrupted. I tried to run several times all with the same result. I also made sure I deleted previous downloads before trying to re. Anyone know how to fix this? Thanks for your help.

  Do a clean reinstall and delete the program folder before Firefox to (re) install a new copy of the current version of Firefox.

  • Download the full Firefox installation program and save the file to the desktop
    https://www.Mozilla.org/en-us/Firefox/all.html

  If possible to uninstall your current version of Firefox to clean the Windows registry and settings in the security software.

  • Do NOT remove the "personal data" when you uninstall your current version of Firefox, because this will remove all profile folders and you lose personal data such as bookmarks and passwords including data profiles created by other versions of Firefox.

  Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.

  • (32-bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (Windows 64 bit) "C:\Program Files (x 86) \Mozilla.
  • It is important to remove the Firefox program folder to delete all the files and make sure that there is no problem with the files that were the remains after uninstallation.
  • http://KB.mozillazine.org/Uninstalling_Firefox

  Your bookmarks and other personal data are stored in the Firefox profile folder and will not be affected by a uninstall and (re) install, but do NOT delete personal data when you uninstall Firefox which removes all Firefox profile folders and you lose your data.

  • http://KB.mozillazine.org/Profile_folder_-_Firefox
  • http://KB.mozillazine.org/Profile_folder_-_Firefox
  • http://KB.mozillazine.org/Profile_backup
  • http://KB.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall