"A newer version of QuickTime is already installed. Without QuickTime, iTunes can not be installed. »

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• Impossible to uninstall Quicktime «a newer version of Quicktime is already installed...» »

  I have Windows Vista Home Premium 64-bit with SP1. I tried to update Itunes and it told me that I needed to uninstall the current version and then reinstall. I did this several times without any problems. This time, when I uninstall it won't let me not uninstall Quicktime, Apple Application Support, or Apple update software.

  When I try to uninstall Quicktime I get the following message. "A newer version of Quicktime is already installed. This cannont installation proceed so that the most recent version of Quicktime is installed".

  When I try to uninstall the Application Support Apple and Apple update I get the message "the feature you are trying to use is on a network unavailable resource."

  I installed Revo Uninstaller and it has removed a from there, but Quicktime and Apple programs are always in my programs on my computer. When I try to reinstall Itunes it says I already have a newer version of Quicktime and do not complete the installation.

  I'm completely frusterated. Help, please.

  Thank you

  Jana

  Hi Jana,

  We checked for the error message on the Apple discussion forums and found a similar question. users were able to solve the problem by manually deleting the existing components of iTunes.
  "See the steps posted by 'black b' on June 23, 2009 06:26 ' in this link:http://discussions.apple.com/thread.jspa?threadID=2051425

  Note: We recommend that you follow the manual procedure to remove iTunes and check the result.

  The manual procedure to remove iTunes is also mentioned in this article in chapter "Verify iTunes and related components are completely uninstalled":http://support.apple.com/kb/HT1923

  For further assistance on iTunes, please post your request to 'Installation & Upgrading iTunes for Windows Forum':
  http://discussions.Apple.com/forum.jspa?forumid=792

  Visit our Microsoft answers feedback Forum and let us know what you think.

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• Error "a newer version of quicktime is already installed" when you attempt to install QuickTime

  I am running Vista as an administrator.  I was running itunes version 8.03 for several months.  When I went to upgrade to itunes 9.x, I started to have problems. the upgrade was unsuccessful.  I then uninstalled quick time and itunes and all the other software Apple via the Control Panel, windows Install CleanUp and also delete the apple key in the registry under the local computer and the current user.  I did a search on the computer and remove all apple, quick time and records of safari.

  I have also created a new administrator user and tried to install through this user, without success, exact same results.

  When I try to install itunes via the downloaded executable software I get the error «a newer version of quick time is already installed...» »

  I spent several hours on the phone with Apple and they indicated that they believe that vista is now a registry entry somewhere for quick time that causes the problem.  They suggested that I contact Microsoft.

  At this point, I can't use my i touch and would like to get this resolved as soon as POSSIBLE.

  Hello flybydug,

  Thanks for posting on the Microsoft answers Forum.

  Apple should have been able to tell where, in the registry that QuickTime written in. However, review the information below.

  1. go to C:\Program Files and delete the entire folder QuickTime.

  2. click on start - search/search - all files and folders, select the hard disk (C :) to look in, type in QuickTime, and then click search / search when list files appear, click right on and remove any that you confirm are associated with QuickTime.)

  3. Click Start, type regedit, and then click OK. Click on the + to:

  Go to: HKEY_LOCAL_MACHINE\Software
  In the software submenu, click directly on the entry of Apple Computer, then scroll for QuickTime, right-click and select Remove.

  Note: If you click on the + to the "entry of Apple Computer, it will grow and you should see"QuickTime"which are listed there.

  4. exit regedit. It will save their output.

  I hope this helps.

  Sincerely,

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

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