Impossible to uninstall Quicktime «a newer version of Quicktime is already installed...» »
I have Windows Vista Home Premium 64-bit with SP1. I tried to update Itunes and it told me that I needed to uninstall the current version and then reinstall. I did this several times without any problems. This time, when I uninstall it won't let me not uninstall Quicktime, Apple Application Support, or Apple update software.
When I try to uninstall Quicktime I get the following message. "A newer version of Quicktime is already installed. This cannont installation proceed so that the most recent version of Quicktime is installed".
When I try to uninstall the Application Support Apple and Apple update I get the message "the feature you are trying to use is on a network unavailable resource."
I installed Revo Uninstaller and it has removed a from there, but Quicktime and Apple programs are always in my programs on my computer. When I try to reinstall Itunes it says I already have a newer version of Quicktime and do not complete the installation.
I'm completely frusterated. Help, please.
Thank you
Jana
Hi Jana,
We checked for the error message on the Apple discussion forums and found a similar question. users were able to solve the problem by manually deleting the existing components of iTunes.
"See the steps posted by 'black b' on June 23, 2009 06:26 ' in this link:http://discussions.apple.com/thread.jspa?threadID=2051425
Note: We recommend that you follow the manual procedure to remove iTunes and check the result.
The manual procedure to remove iTunes is also mentioned in this article in chapter "Verify iTunes and related components are completely uninstalled":http://support.apple.com/kb/HT1923
For further assistance on iTunes, please post your request to 'Installation & Upgrading iTunes for Windows Forum':
http://discussions.Apple.com/forum.jspa?forumid=792
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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4. exit regedit. It will save their output.
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