A problem with your video hardware caused Windows to stop working correctly.

Description
A problem with your video hardware caused Windows to stop working correctly.

Signature of the problem
Problem event name: LiveKernelEvent
OS version: 6.0.6001.2.1.0.256.1
Locale ID: 1033

Files helping to describe the problem
WD-20090325 - 1017.dmp
SysData. XML
Version.txt

See a temporary copy of these files
WARNING: If a virus or other security threat caused the problem, open a copy of file can harm your computer.

Additional information about the problem
BCCode: 117
BCP1: 84E10510
BCP2: 8DA1F4B2
BCP3: 00000000
BCP4: 00000000
OS version: 6_0_6001
Service Pack: 1_0
Product: 256_1

Hello Neo22,

Thank you for using the Microsoft Windows Vista Forums.

When you receive this error?  Have you recently installed a new hardware?  Have you updated your drivers?  Please indicate any other information which could help identify it.  I've added a link specifically for the video material that could help.  Please let me know if you still encounter problems or if you have any other questions.

http://windowshelp.Microsoft.com/Windows/en-us/help/648bead6-2e88-4B68-8771-d4358bdd8ab41033.mspx engineer in Support of James Microsoft answers visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

  • A problem with your video hardware (video hardware error) caused Windows to stop working correctly.

    Product

    Windows

    Problem

    Video hardware error

    Date

    06/11/2009 19:16

    Status

    Not reported

    Description

    A problem with your video hardware caused Windows to stop working correctly.

    Signature of the problem

    Problem event name: LiveKernelEvent

    The system version: 6.0.6001.2.1.0.768.3

    Locale ID: 1033

    Files helping to describe the problem

    WD-20091106 - 1913.dmp

    SysData. XML

    Version.txt

    Additional information about the problem

    BCCode: 117

    BCP1: FFFFFA8009C16260

    BCP2: FFFFFA60026F1220

    BCP3: 0000000000000000

    BCP4: 0000000000000000

    OS version: 6_0_6001

    Service Pack: 1_0

    Product: 768_1

    Hello

    BCCode: 117 is generally a problem of display driver (video) If you need to update (check the system machine
    and the sites of the manufacturer of the device. You will need to remove and reinstall your video card a PC and not
    edge. Perhaps a replacement card is necessary.

    If necessary you can perform in SafeMode with network - repeatedly F8 tap that you start.

    This is my generic how updates of appropriate driver:

    This utility, it is easy see which versions are loaded:

    -Free - DriverView utility displays the list of all device drivers currently loaded on your system. For
    each driver in the list, additional useful information is displayed: load address of the driver, description,.
    version, product name, company that created the driver and more.
    http://www.NirSoft.NET/utils/DriverView.html

    For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
    Control Panel - Device Manager - Display Adapter - note the brand and complete model of your
    video card - double - tab of the driver - write version information. Now click on UPdate Driver (this
    cannot do anything as MS is far behind the certification of drivers) - then do a right click - Uninstall - REBOOT
    This will refresh the driver stack.

    Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party with their
    own the software and drivers and all other main drivers that you have.

    Now go to the site of the manufacturer of system (Dell, HP, Toshiba as examples) (restoration) and then of the manufacturer of the device
    (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for the BIOS, Chipset and software)
    updates on the site of the manufacturer of the system here.)

    Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after each installation.

    Always check in the Device Manager - tab drivers version you install actually shows up. This
    because some restore drivers before the most recent is installed (particularly that audio drivers) so install a
    pilot - reboot - check that it is installed and repeat if necessary.

    Repeat to the manufacturers - BTW on device at the DO NOT RUN THEIR SCANNER - manually check by model.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
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    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    If you update the drivers manually, then it's a good idea to disable the facilities of driver in the Windows updates,
    This leaves ONE of Windows updates, but it will not install the drivers who are generally older and cause
    questions. If updates offers a new driver and then hide it (right click on it) and then go look for new ones
    manually if you wish.

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    ===========================================

    Follow these steps to remove corruption and missing/damaged file system repair or replacement.

    Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

    sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    Hope these helps.

    Rob - bicycle - Mark Twain said it is good.

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    When I boot up I get the above mentioned error box. can someone tell me what this means and how to fix it?

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    Hello

    • How long you have been facing this problem?
    • What were the changes were made until the problem occurred?

    I recommend you perform the clean boot.
     
    Put your boot system helps determine if third-party applications or startup items are causing the problem. If so, you need to maybe contact the manufacturer of the program for updates or uninstall and reinstall the program.
     
    See the following article in the Microsoft KB for more information on how to solve a problem by performing a clean boot in Windows Vista or Windows 7:
     
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.Microsoft.com/kb/929135
     
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    computer automatically starts in safe mode without prompting, a problem with your computer can prevent Windows to start normally

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    Yesterday, I restored my computer to standard manufactured.  During the installation of the Microsoft Vista operating system, without choice, I had to install with course Microsoft Updates, including service pack #2.  Needless to say that the problem still exists.  Apparently, Microsoft needs to release a patch for this problem as a result of its updates.

    =================================
    Just a guess really... but you might have a problem with
    your video driver...

    If you reduce the graphic hardware acceleration as
    According to the instructions in the following article... you can
    See an improvement.

    If... Yes, you need to update your video driver.
    (improvement or not... do not forget to return the)
    acceleration to full after the experience)

    * Proceed at your own risk *.

    How to put in back of graphics hardware acceleration
    http://www.pptfaq.com/FAQ00129.htm
    (scroll down to: "If you use Windows Vista")

    John Inzer - MS - MVP - Digital Media Experience - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - * proceed at your own risk *.

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    1. quit Photoshop.
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    For your reference:

    Fix system errors and freezes in Photoshop CS4 (Windows 7 and Vista)
    http://kb2.Adobe.com/CPS/404/kb404897.html

    Important note: This response contains a reference to third party World Wide Web site. Microsoft provides this information as a convenience to you. Microsoft does not control these sites and no has not tested any software or information found on these sites; Therefore, Microsoft cannot make any approach to quality, security or the ability of a software or information that are there. There are the dangers inherent in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.

    Kind regards

    Shinmila H - Microsoft Support

    Visit our Microsoft answers feedback Forum and let us know what you think.

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