a program that want me to buy "XP ANTIVIRUS SOFTWARE" completely taken over my computer - someone ' one knows what it is.

My wife was on her computer when a window pops up saying that the firewall and ANTIVIRUS has been disabled.  I tried to go to the control panel to check the settings, but the same window popped up.  I could not go on the internet or open anything.  This thing told me that I had a list of virus and if I bought this program would solve the problem.  Unfortunately, I do not have the site to what he was trying to direct me.  Any ideas on how she had this thing.  I have MSE on all my computers. (that I couldn't open)  I had to boot into safe mode and do a system restore.

Thank you

Gary

Hi Gary,.

Your computer has been infected by rogueware (fake security software).
If you think that your computer is still infected, try following the steps in this virus/malware removal guide: http://www.selectrealsecurity.com/malware-removal-guide
It contains instructions which will remove most malware infections. If you have any questions, just ask me. I hope this helps you.
Brian

Tags: Windows

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    Additional tips

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    Add more RAM. If your computer less than 2 GB of RAM and you use OS X Leopard or later, then you can do it with more RAM. Snow Leopard and Lion works much better with 4 GB of RAM that is their system. Most concurrent applications, that you tend to use the more RAM you should have.

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    Open the activity monitor in the Utilities folder.  Select all processes in the menu display .  Click the CPU tab in the toolbar. Click the % CPU column heading twice to display in descending order.  If find you a process that uses a large amount of time processor (> = 70,) then select the process, and then click the quit icon in the toolbar.  Click the force quit button to kill the process.  See if that helps.  Don't forget to mention the name of the runaway process, so you can find the cause of the problem.

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