a window opens but is empty

When I try to open Firefox, a window opens but it is all black with a green stripe at the top. No toolbar or the controls are visible to reduce, max or close other then. Uninstalling and reinstalling firefox did nothing. System Restore did nothing. I still have access to the internet using another browser, but I never use firefox and hope I can get it back! I've also tried going to start firefox.exe - p, but that box pop up is too just black. I ran my Norton full scan & it says no threat detected. I am at a loss. Any help will be greatly appreciated!

Hi, here is a how-to by intel for know that you are using: http://www.intel.com/support/graphics/sb/cs-009482.htm

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