A60 no sound after driver download
I was sent the following e-mail. He said...
Hello kevan.
Here are the latest software updates for your machine:
PC: Satellite A60
Type: Audio driver
Language: universal
Operating system: Windows XP
Click on this link to read the full article.
http://UK.computers.Toshiba-Europe.com/cgi-bin/ToshibaCSG/download_driver_details.jsp?id=37854&OSID=10&drive rLanguage = 42 & selectedLanguage = 13 & driverCountry = 41 & selectedCountry = 8
I downloaded and installed the driver but now I have no sound. I ran dxdiag and he says any installed sound card and load a driver for manufacturers. I used one of the tools and utilities cd that came with the machine, and nothing has changed. The guy on the assistance service offered to do a full system recovery, but I don't want to spend hours in a HDD 60 GB of backup if there is another way.
No matter it is a satellite and not a satellite, or are they the same thing?
Thanks for any help.
Hi Kevan,
Have you tried to restore your system to its state before you apply the updated driver?
Tags: Toshiba
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These are the hardware ID:
===========
PCI devices
===========
PCI\VEN_10DE & DEV_06EC & SUBSYS_30F7103C & REV_A1\4 & 23FE4F77 & 0 & 0008: NVIDIA GeForce G 105M
PCI\VEN_10EC & DEV_8168 & SUBSYS_30F7103C & REV_02\4 & 22AB4E2B & 0 & 00E3: Realtek RTL8168C (P) / 8111C (P) PCI-E Gigabit Ethernet NIC
PCI\VEN_8086 & DEV_2448 & SUBSYS_00000000 & REV_93\3 & B1BFB68 & 0 & F0: Intel(r) 82801 PCI Bridge - 2448
PCI\VEN_8086 & DEV_2919 & SUBSYS_00000000 & REV_03\3 & B1BFB68 & 0 & F8: Intel(r) ICH9M LPC Interface Controller - 2919
PCI VEN_8086 & DEV_2929 & SUBSYS_30F7103C & REV_03\3 & B1BFB68 & 0 & FA: Intel(r) ICH9M-E/M SATA AHCI Controller
PCI\VEN_8086 & DEV_2930 & SUBSYS_30F7103C & REV_03\3 & B1BFB68 & 0 & FB: Intel ICH9 Family SMBus Controller - 2930
PCI VEN_8086 & DEV_2934 & SUBSYS_30F7103C & REV_03\3 & B1BFB68 & 0 & E8: Intel ICH9 Family USB Universal Host Controller - 2934
PCI VEN_8086 & DEV_2935 & SUBSYS_30F7103C & REV_03\3 & B1BFB68 & 0 & E9: Intel ICH9 Family USB Universal Host Controller - 2935
PCI\VEN_8086 & DEV_2936 & SUBSYS_30F7103C & REV_03\3 & B1BFB68 & 0 & EA: Intel ICH9 Family USB Universal Host Controller - 2936
PCI VEN_8086 & DEV_2937 & SUBSYS_30F7103C & REV_03\3 & B1BFB68 & 0 & D0: Intel ICH9 Family USB Universal Host Controller - 2937
PCI VEN_8086 & DEV_2938 & SUBSYS_30F7103C & REV_03\3 & B1BFB68 & 0 & D1: Intel ICH9 Family USB Universal Host Controller - 2938
PCI\VEN_8086 & DEV_293A & SUBSYS_30F7103C & REV_03\3 & B1BFB68 & 0 & EF: Intel ICH9 Family USB2 Enhanced Host Controller - 293-a
PCI\VEN_8086 & DEV_293C & SUBSYS_30F7103C & REV_03\3 & B1BFB68 & 0 & D7: Intel ICH9 Family USB2 Enhanced Host Controller - 293C
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PCI\VEN_8086 & DEV_2940 & SUBSYS_00000000 & REV_03\3 & B1BFB68 & 0 & E0: Intel ICH9 Family PCI Express Root Port 1 - 2940
PCI\VEN_8086 & DEV_2944 & SUBSYS_00000000 & REV_03\3 & B1BFB68 & 0 & E2: Intel ICH9 Family PCI Express Root Port 3 - 2944
PCI\VEN_8086 & DEV_2946 & SUBSYS_00000000 & REV_03\3 & B1BFB68 & 0 & E3: Intel ICH9 Family PCI Express Root Port 4 - 2946
PCI\VEN_8086 & DEV_2948 & SUBSYS_00000000 & REV_03\3 & B1BFB68 & 0 & E4: Intel ICH9 Family PCI Express Root Port 5 - 2948
PCI\VEN_8086 & DEV_294A & SUBSYS_00000000 & REV_03\3 & B1BFB68 & 0 & E5: Intel ICH9 Family PCI Express Root Port 6-294 has
PCI\VEN_8086 & DEV_2A40 & SUBSYS_00000000 & REV_07\3 & B1BFB68 & 0 & 00: Mobile Intel (r) 4 Series Chipset processor to DRAM - 2A 40 controller
PCI\VEN_8086 & DEV_2A41 & SUBSYS_00000000 & REV_07\3 & B1BFB68 & 0 & 08: Mobile Intel (r) 4 Series Chipset PCI Express Root Port - 2 has 41
PCI\VEN_8086 & DEV_4237 & SUBSYS_12118086 & REV_00\4 & 2A17DF6C & 0 & 00E2: Intel (r) Wireless WiFi Link 5100
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USB devices
===========
USB\ROOT_HUB\4 & 12221D3B & 0: USB root hub
USB\ROOT_HUB\4 & 2044AD61 & 0: USB root hub
USB\ROOT_HUB\4 & 29C7184A & 0: USB root hub
USB\ROOT_HUB\4 & 32817C7F & 0: USB root hub
USB\ROOT_HUB\4 & 37E9A870 & 0: USB root hub
USB\ROOT_HUB20\4 & 2BF3D41C & 0: USB root hub
USB\ROOT_HUB20\4 & 87AE6AB & 0: USB root hub
USB\VID_03F0 & PID_171D\5 & 24058FCE & 0 & 1: integrated Module with Bluetooth 2.0 wireless technology HP
USB\VID_0781 & PID_5150\20043513330A7FE20BF8: USB mass storage device
USB\VID_174F & PID_1107\STK00001: USB Composite device
USB\VID_174F & PID_1107 & MI_00\6 & 3AB7CE14 & 0 & 0000: USB video device
USBSTOR\DISK&VEN_SANDISK&PROD_CRUZER_MINI&REV_0.1\20043513330A7FE20BF8&0: SanDisk Cruzer Mini USB Device
12 person or the devices found.
=============
Input devices
=============
No matching device found.
============
ACPI devices
============
ACPI\ACPI0003\2 & DABA3FF & 0: Microsoft AC adapt
ACPI\AUI0216\4 & B310638 & 0: Synaptics PS/2 Port Compatible TouchPad
ACPI\ENE0100\3 & B1BFB68 & 0
ACPI\FIXEDBUTTON\2 & DABA3FF & 0: ACPI fixed function key
ACPI\GENUINEINTEL_-_X86_FAMILY_6_MODEL_23\_0: Intel (r) Core (TM) 2 Duo P8700 CPU 2.53 GHz
ACPI\GENUINEINTEL_-_X86_FAMILY_6_MODEL_23\_1: Intel (r) Core (TM) 2 Duo P8700 CPU 2.53 GHz
ACPI\HPQ0004\3 & B1BFB68 & 0: A sensor of HP Mobile Data Protection
ACPI\INT0800\4 & B310638 & 0: Intel(r) 82802 Firmware Hub Device
ACPI\PNP0000\4 & B310638 & 0: Controller Programmable interrupt
ACPI\PNP0100\4 & B310638 & 0: System clock
ACPI\PNP0103\4 & B310638 & 0: High precision event Timer
ACPI\PNP0200\4 & B310638 & 0: Direct memory access controller
ACPI\PNP0303\4 & B310638 & 0: Standard 101/102 key or Microsoft Natural PS/2 keyboard with HP QLB
ACPI\PNP0A08\2 & DABA3FF & 0: PCI Bus
ACPI\PNP0B00\4 & B310638 & 0: System CMOS/real time
ACPI\PNP0C02\4 & B310638 & 0: Mother resources
ACPI\PNP0C04\4 & B310638 & 0: Numeric data processor
ACPI\PNP0C09\1: Integrated controller compatible ACPI Microsoft
ACPI\PNP0C0A\1: Microsoft ACPI battery compatible control method
ACPI\PNP0C0B\0: ACPI fan
ACPI\PNP0C0C\2 & DABA3FF & 0: ACPI power button
ACPI\PNP0C0D\2 & DABA3FF & 0: ACPI lid
ACPI\PNP0C0E\2 & DABA3FF & 0: Sleep button ACPI
ACPI\PNP0C14\0: Microsoft ACPI Windows Management Interface
ACPI\PNP0C14\NVIF: Microsoft ACPI Windows Management Interface
ACPI\PNP0C32\1: Direct Application Launch button
ACPI\PNP0C32\2: Direct Application Launch button
ACPI\PNP0C32\3: Direct Application Launch button
ACPI\PNP0C32\4: Direct Application Launch button
ACPI\PNP0C32\5: Direct Application Launch button
ACPI\PNP0C32\6: Direct Application Launch button
ACPI\PNP0C32\7: Direct Application Launch button
ACPI\PNP0C32\8: Direct Application Launch button
ACPI\THERMALZONE\THRM: ACPI thermal Zone
ACPI_HAL\PNP0C08\0: System compatible ACPI Microsoft
ROOT\ACPI_HAL\0000: ACPI Multiprocessor PC
36 correspondent or the devices found.
============
HDA Audio
============
No matching device found.
============
RAID devices
============
PCI\VEN_8086 & DEV_2929 & SUBSYS_30F7103C & REV_03\3 & B1BFB68 & 0 & FA
Name: Intel(r) ICH9M-E/M SATA AHCI Controller
Hardware ID:
PCI\VEN_8086 & DEV_2929 & SUBSYS_30F7103C & REV_03
PCI\VEN_8086 & DEV_2929 & SUBSYS_30F7103C
PCI\VEN_8086 & DEV_2929 & CC_010601
PCI\VEN_8086 & DEV_2929 & CC_0106
Compatible IDS:
PCI\VEN_8086 & DEV_2929 & REV_03
PCI\VEN_8086 & DEV_2929
PCI\VEN_8086 & CC_010601
PCI\VEN_8086 & CC_0106
PCI\VEN_8086
PCI\CC_010601
PCI\CC_0106
1 correspondents or the devices found.Can someone please help...?
If someone who knows tell me how and in which order and what drivers to install, from the XP just installed and ready on the system, I would be very grateful... Then I will be re - install all drivers in the correct order after I freshly installed windows xp again!
Thank you...
Message edited by pjr on 20/07/2009 09:02@pjr.
Drivers for Windows XP:
Chipset Intel, (install and reboot before other drivers) here
Intel Matrix Storage Manager here
MS-UAA for SP2 (required with a reboot before the graphics and Audio, Modem driver) here
MS-UAA for SP3 (required with a reboot before the graphics and Audio, Modem driver) here
NVIDIA GeForce G 105M
Modded Drivers NVIDIA drivers 185.85 worm.
How to install under XP:
1. Download driver here, double click and select Extract.
2. download modded INF here and replace the original INF in extracted folder.
3. install & restart.Intel Wireless 5100 here
Bluetooth Wireless here
Please check first that link written by Joshua Wood and concentrate on problems that may appear when you install the sound card in it. I don't know then it's dv5 guide, but a lot of hardware and drivers are the same for both models.
IDT High-Definition Audio CODEC Pilot,
1 sp41698, vista, work reported in here XP driver
2 sp41693, pilot, work reported in XP here view
3 SP39671, driver, jobs reported in XP here or here view
When you install a sound driver with checking the success is your sound work.
If there is no sound after reboot check this thread. There is information how to fix this problem.
High-Definition Audio (HDA) Modem Installer and driver here
.NET framework (required before HP Quick Lunch Buttons) here
HP Quick Launch buttons here
Alps Touchpad here
Realtek RTL8168C Family PCI - E Fast Ethernet NIC here
ENE CIR (infrared receiver) here
JMB38X card reader Host Controller Driver here
If you had for 7 unknown devices with IDs of devices such as below (buttons drivers), here
ACPI\PNP0C32\1
ACPI\PNP0C32\2
ACPI\PNP0C32\3
\4 and so onDo a manual installation
Go to Device Manager, right click on the unknown device,
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Go to the HP support website and search for Windows Vista drivers for your specific model number. Also look for recent updates, even if your PC comes with Windows Vista preinstalled.
http://welcome.HP.com/country/us/en/support.htmlIf there are Vista drivers then download to a folder on your hard drive and install all of them, starting with the installation card mother/chipset drivers, then the SATA, LAN, Audio, drivers and other device drivers.
J W Stuart: http://www.pagestart.com
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[Moved from comments]
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