A6210 not taken in charge with Windows 8.1

After several times being hung up, including waiting to talk to a supervisor, it is what I said.

Netgear material: R8000, E7000 Extender, A6210 adapter wireless router

I bought an A6210 6 weeks to run on my Windows 8.1 desktop and have had several problems - to connect to a router R8000, when I try to use 5G, the adapter disconnects and can't find no matter what networks until I reboot my system. 2G seemed to be ok most of the time, but a flow would greatly suffer any time I tried to connect 5G and back to 2G - wouldn't recover until I started.

So, I filed a support case (25255972) and was given instructions on uninstall/install drivers and device - even though I was already running the current drivers. Does this - sort of - installation would never end. Then I called support and as soon as I mentioned that I was running 8.1, I said he had a problem with my machine (they had a lot of people with the same problem with Windows 8 and 8.1) and 'we' would have to modify the configuration settings - but ONLY if I signed up for a bunch of paid support.

Anyone else having the same problems? Maybe another seller is in order if it is to get good customers.

Oh and I forgot to mention, I left it the adapter plugged in all the time during the windows reinstall, then installed the stand-alone driver.

Tags: Netgear

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    http://Windows.Microsoft.com/en-us/Windows7/Windows-Anytime-Upgrade-frequently-asked-questions

    Windows 7 - upgrade Express features:

    http://Windows.Microsoft.com/en-us/Windows7/products/features/Windows-Anytime-Upgrade

  • Can not connect to laptop with windows password 8 after update

    Have a new laptop (ASUS) with windows 8. The laptop using my live account from microsoft for the login screen. After that the first windows update, I can not log on the laptop and had to have Best Buy reload windows 8 and start over. There is no way to unlock this processor without the password. This happened once more. I can log in to my account windowslive using a different processor, but cannot unlock the password of login by using the same password, as I did before the update. Other ideas that take over to Best Buy and getting the laptop with windows 7?

    Hi WillieReed,
    Thanks for posting on the Microsoft community!
    Do you see the error codes/messages when you try to connect?

    Here are some solutions: -.
     
    1. ensure that Microsoft account services are running, go to the page of the service status.

    2 reset your password from Microsoft
    To reset your password, or get help with a password and other problems with your Microsoft account, go to reset your password.

    3. check the length of your password
    Make sure that your Microsoft account password length is not more than 16 characters. The current maximum limit is clearly indicated during your initial account registration Microsoft upward, but may not be clear during a password change. The password change process to enter more than 16 characters, but your account will not accept anything more than 16 characters. You can change your password from Microsoft by clicking on change your password. (You may need to connect to your Microsoft account before you can access this Web page.)

    4. get on your Microsoft account to check if its been blocked or pirate by following the link below
    http://Windows.Microsoft.com/en-us/Windows-8/get-back-blocked-hacked-account

     

    5. you can also follow the link below if you have forgotten your Windows password
    http://Windows.Microsoft.com/en-us/Windows-8/forgot-Windows-password

     

    Hope this solves the problem, you can write back to us and we will be happy to help you further.

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