Acceptance of appointment to blackBerry Smartphones does not

Hi all

I have a user who for the last couple of months, has been unable to accept nominations intermittently on 8830. He gets a red X on the Blackberry, and it is not transferred to her Outlook calendar. Meanwhile, I updated the phone from v4.2 to v4.5, wiped the phone and BES account and updated the PRL. All these seem to solve the problem, but only temporarily and only made worse. I said earlier this week, screw it and gave him a spare part, 8830, I had that was still on v4.2, and he already has the same problems. It was the first phone for a little over 2 years without any problem, so I can hardly believe it's user error. And as it happened on 2 different phones now, I don't think that could be the problem either. We lack BES v4.1.6.14 with 160 - ish users, and it is the only one with this problem.

Any ideas or advice would be greatly appreciated!

It seems that the problem was simply too many delegates of the mailbox for this user. I got rid of all the delegates, 2 weeks ago, and it has worked perfectly since.

Tags: BlackBerry Smartphones

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